Went through the entire delete, reboot process for Java. Installed and received two copy errors, one with (files 1) and second with (beans2).

Redid installation and still receiving first copy error, ie "one or more errors occured during the copying of files (files 1).

Hope you can help. Bought program over one month but have been waiting for a patch fix. Finally decided to go through all the "fix" process and still doesn't install.

Following is copy of installation log:

(Dec 30, 2005 9:05:16 PM), Install, com.installshield.product.actions.Files, err, java.io.IOException: Data error (cyclic redundancy check)
STACK_TRACE: 19
java.io.IOException: Data error (cyclic redundancy check)
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(Unknown Source)
at com.installshield.archive.index.ISInflaterInputStream.fill(Unknown Source)
at com.installshield.archive.index.ISInflaterInputStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at com.installshield.product.actions.Files.copy(Unknown Source)
at com.installshield.product.actions.Files.copyFileWithFileService(Unknown Source)
at com.installshield.product.actions.Files.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Thanks for your help
John

Try re-installing EoA from a clean boot as detailed in Myst V: Clean Boot Install/Re-install With Win XP. Pay special attention to the Overall Windows and Hard Disk Tune-up With Win XP, as well as Installing and Re-Installing EoA With Win XP, "In general, any or all of the following may be necessary to prevent EoA installation problems:"