Hello,

I can't seem to run Myst V on Vista (32 bits). The installation went fine, I didn't get any errors there, but when I click on "play" to start the game, I immediately get a stack error.

After a bit of searching on Google I learnt that for some people Myst V didn't work if they installed it on Vista SP1, but only if they installed it on Vista without the SP.

My computer is just new and it had automatically been updated with SP1, and downgrading is not an option for me. I have the latest drivers for my video card. I tried to do a clean boot re-install, but to no avail.

I hope someone can help me out with this. Thanks in advance.

- Erik


Here is my DxDiag report:


------------------
System Information
------------------
Time of this report: 4/30/2008, 22:29:54
Machine name: PC-ERIK
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: System manufacturer
System Model: P5K/EPU
BIOS: BIOS Date: 03/18/08 16:03:21 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 2046MB RAM
Page File: 1034MB used, 3307MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GTS 512
Manufacturer: NVIDIA
Chip type: GeForce 8800 GTS 512
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0600&SUBSYS_23321682&REV_A2
Display Memory: 1247 MB
Dedicated Memory: 479 MB
Shared Memory: 767 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Philips 220EW (21.6 inch LCD MONITOR 220EW8)
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.6925 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 12/11/2007 18:06:00, 5263360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4540-11CF-3F6E-390302C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0600
SubSys ID: 0x23321682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Luidsprekers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829F&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5591 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/26/2008 18:35:54, 2103512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829F&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5591 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/26/2008 18:35:54, 2103512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microfoon (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5591 (English)
Driver Attributes: Final Retail
Date and Size: 3/26/2008 18:35:54, 2103512 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Muis
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Toetsenbord
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-hoofdhub
| Vendor/Product ID: 0x8086, 0x2936
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 1/21/2008 04:23:03, 194560 bytes
| Driver: usbd.sys, 1/21/2008 04:23:03, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standaard-PS/2-toetsenbord
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 1/21/2008 04:23:20, 54784 bytes
| Driver: kbdclass.sys, 1/21/2008 04:23:23, 35384 bytes
|
+ Toetsenbordstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/21/2008 04:23:20, 54784 bytes
| Driver: kbdclass.sys, 1/21/2008 04:23:23, 35384 bytes
|
+ HID-compliant muis
| Vendor/Product ID: 0x046D, 0xC03F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 1/21/2008 04:23:20, 15872 bytes
| Driver: mouclass.sys, 1/21/2008 04:23:20, 34360 bytes
|
+ Muisstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 1/21/2008 04:23:01, 54328 bytes
| Driver: sermouse.sys, 1/21/2008 04:23:20, 19968 bytes
| Driver: mouclass.sys, 1/21/2008 04:23:20, 34360 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 341.8 GB
Total Space: 407.2 GB
File System: NTFS
Model: SAMSUNG HD753LJ ATA Device

Drive: J:
Free Space: 129.2 GB
Total Space: 157.1 GB
File System: NTFS
Model: HDT72251 6DLAT80 USB Device

Drive: Z:
Free Space: 301.3 GB
Total Space: 307.2 GB
File System: NTFS
Model: SAMSUNG HD753LJ ATA Device

Drive: D:
Model: TSSTcorp CDDVDW SH-S203D ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:02, 67072 bytes

Drive: E:
Model: TSSTcorp DVD-ROM SH-D163B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:02, 67072 bytes

Drive: K:
Model: ZP7551U DPQ210L SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:02, 67072 bytes

--------------
System Devices
--------------
Name: Intel(R) G33/G31/P35 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_82761043&REV_02\3&11583659&1&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:01, 151096 bytes

Name: Intel(R) G33/G31/P35 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_82761043&REV_02\3&11583659&1&00
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_82771043&REV_02\3&11583659&1&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:01, 151096 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_82771043&REV_02\3&11583659&1&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:01, 151096 bytes

Name: High Definition Audio-besturing
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_829F1043&REV_02\3&11583659&1&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/21/2008 04:23:22, 53760 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_82771043&REV_02\3&11583659&1&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 39424 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_82771043&REV_02\3&11583659&1&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 39424 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_82771043&REV_02\3&11583659&1&D2
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_82771043&REV_02\3&11583659&1&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_82771043&REV_02\3&11583659&1&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_82771043&REV_02\3&11583659&1&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_82771043&REV_02\3&11583659&1&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_82771043&REV_02\3&11583659&1&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 194560 bytes

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&11583659&1&FB
Driver: n/a

Name: Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_82771043&REV_02\3&11583659&1&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:00, 16440 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:00, 45112 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:00, 21560 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:00, 110136 bytes

Name: Intel(R) ICH9 2 port Serial ATA Storage Controller 1 - 2921
Device ID: PCI\VEN_8086&DEV_2921&SUBSYS_82771043&REV_02\3&11583659&1&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:00, 16440 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:00, 45112 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:00, 21560 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:00, 110136 bytes

Name: Intel(R) ICH9 LPC Interface Controller - 2918
Device ID: PCI\VEN_8086&DEV_2918&SUBSYS_82771043&REV_02\3&11583659&1&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:01, 16440 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82771043&REV_92\3&11583659&1&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:01, 151096 bytes

Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&97D9333&0&00E5
Driver: n/a

Name: VIA OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&1090A72E&0&18F0
Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6001.18000 (Dutch), 1/21/2008 04:23:21, 61952 bytes
Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:21, 53376 bytes

Name: NVIDIA GeForce 8800 GTS 512
Device ID: PCI\VEN_10DE&DEV_0600&SUBSYS_23321682&REV_A2\4&1297DA67&0&0008
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 8238688 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 5263360 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 1830912 bytes
Driver: C:\Windows\system32\nvapi.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 385024 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 7098368 bytes
Driver: C:\Windows\system32\nvcpl.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 8530464 bytes
Driver: C:\Windows\system32\nvsvc.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 86016 bytes
Driver: C:\Windows\system32\nvmctray.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 81920 bytes
Driver: C:\Windows\system32\nvdisps.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 6549504 bytes
Driver: C:\Windows\system32\nvgames.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 3420160 bytes
Driver: C:\Windows\system32\nvmccss.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 188416 bytes
Driver: C:\Windows\system32\nvmobls.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 1228800 bytes
Driver: C:\Windows\system32\nvvitvs.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 3710976 bytes
Driver: C:\Windows\system32\nvmccs.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 229376 bytes
Driver: C:\Windows\system32\nvmccsrs.dll, 7.15.0011.6925 (Dutch), 12/11/2007 18:06:00, 45056 bytes
Driver: C:\Windows\system32\nvwss.dll, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 2498560 bytes
Driver: C:\Windows\system32\nvcolor.exe, 7.15.0011.6925 (English), 12/11/2007 18:06:00, 147456 bytes
Driver: C:\Windows\system32\nvudisp.exe, 1.01.0001.0000 (English), 12/11/2007 18:06:00, 356352 bytes
Driver: C:\Windows\system32\nvwsapps.xml, 12/11/2007 18:06:00, 19958 bytes
Driver: C:\Windows\system32\nvapps.xml, 12/11/2007 17:06:00, 159769 bytes
Driver: C:\Windows\system32\nvdisp.nvu, 12/11/2007 18:06:00, 7181 bytes
Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (Dutch), 12/11/2007 18:06:00, 795104 bytes
Driver: C:\Windows\help\nvcpl\nvdsp.chm, 12/11/2007 18:06:00, 175045 bytes
Driver: C:\Windows\help\nvcpl\nv3d.chm, 12/11/2007 18:06:00, 91094 bytes
Driver: C:\Windows\help\nvcpl\nvmob.chm, 12/11/2007 18:06:00, 54988 bytes
Driver: C:\Windows\help\nvcpl\nvwks.chm, 12/11/2007 18:06:00, 174650 bytes
Driver: C:\Windows\nvtmpinst\nvcpl.cpl, , 0 bytes
Driver: C:\Windows\nvtmpinst\nvcplui.exe, , 0 bytes
Driver: C:\Windows\nvtmpinst\nvexpbar.dll, , 0 bytes
Driver: C:\Windows\nvtmpinst\nvcpl.chm, , 0 bytes
Driver: C:\Windows\system32\nvcod.dll, 1.00.0000.0035 (English), 12/11/2007 18:06:00, 35328 bytes
Driver: C:\Windows\system32\nvcod100.dll, 1.00.0000.0035 (English), 12/11/2007 18:06:00, 35328 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6001.18000
Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6001.18000
WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6001.18000
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18000
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18000
WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
9x8Resize,0x00200000,1,1,WMM2FILT.dll,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6001.18000
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18000
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6001.18000
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18000
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18000
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18000
WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
Stretch Video,0x00200000,1,1,WMM2FILT.dll,
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18000
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18000
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
Frame Eater,0x00200000,1,1,WMM2FILT.dll,
Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
ACM Wrapper,0x00600000,1,1,,6.06.6001.18000
Video Renderer,0x00800001,1,0,,6.06.6001.18000
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.18000
Video Renderer,0x00400000,1,0,,6.06.6001.18000
Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
Proxy Source,0x00200000,0,1,WMM2FILT.dll,
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
File writer,0x00200000,1,0,,6.06.6001.18000
DVD Navigator,0x00200000,0,3,,6.06.6001.18000
WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000
AVI Draw,0x00600064,9,1,,6.06.6001.18000
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18000
Record Queue,0x00200000,1,1,WMM2FILT.dll,
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6001.18000
AVI Decompressor,0x00600000,1,1,,6.06.6001.18000
WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.18000
AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18000
WMT Volume,0x00200000,1,1,WMM2FILT.dll,
Wave Parser,0x00400000,1,1,,6.06.6001.18000
MIDI Parser,0x00400000,1,1,,6.06.6001.18000
Multi-file Parser,0x00400000,1,1,,6.06.6001.18000
File stream renderer,0x00400000,1,1,,6.06.6001.18000
WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18000
File Source (Async.),0x00400000,0,1,,6.06.6001.18000
File Source (URL),0x00400000,0,1,,6.06.6001.18000
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6001.18000
AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6001.18000
AudioRecorder Wave Form,0x00200000,0,0,,6.00.6001.18000
SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6001.18000
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18000
MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18000

WDM streaming-tee/splitter-apparatuur:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6001.18000
Cinepak-codec van Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV-codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV-codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6001.18000
PCM,0x00200000,1,1,,6.06.6001.18000
Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18000
GSM 6.10,0x00200000,1,1,,6.06.6001.18000
Messenger Audio Codec,0x00200000,1,1,,6.06.6001.18000
CCITT A-Law,0x00200000,1,1,,6.06.6001.18000
CCITT u-Law,0x00200000,1,1,,6.06.6001.18000
MPEG Layer-3,0x00200000,1,1,,6.06.6001.18000

Audio Capture Sources:
Microfoon (Realtek High Definit,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6001.18000
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18000

WDM streaming-opnameapparaten:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM streaming-opbouwprincipeapparatuur:
Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18000
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18000
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18000
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18000

WDM streaming-communicatietransformaties:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Luidsprekers (Realtek High Defi,0x00200000,1,0,,6.06.6001.18000
Default DirectSound Device,0x00800000,1,0,,6.06.6001.18000
Default WaveOut Device,0x00200000,1,0,,6.06.6001.18000
DirectSound: Luidsprekers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18000
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18000
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6001.18000

This message has been edited. Last edited by: Heimdall G,

Welcome to the Forums!

Suggestions:

In general:
-- Always log into Vista with full Administrator privileges, and close all open applications before starting EoA.
-- Never boot up with the EoA DVD in any drive.
-- If the EoA DVD autostarts when inserted into the drive, cancel back to the Desktop.

1. If you aren't doing so, try using the Desktop icon to start EoA. Do NOT use the DVD menu option to start the game.

2. Set your Desktop resolution to 800x600, then start EoA using the Desktop icon.

3. Some programs run properly on Vista only if you run them with full Administrator privileges and with the Run as administrator option enabled. See How to use User Account Control (UAC) in Windows Vista.

4. If you haven't already done so, download and install these updates:
-- December 2007 Windows Vista Application Compatibility Update.
-- An update is available that improves the compatibility and reliability of Windows Vista
-- Four Must-Have Vista Updates. The fourth update mentioned, KB936710, applies only to SLI and CrossFire systems (two NVIDIA or AMD/ATI graphics cards).

5. Try what's called out in:
-- a. How to troubleshoot program compatibility issues in Windows Vista
-- b. Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista
-- c. How to troubleshoot issues that may prevent a program from being installed correctly on a Windows Vista-based computer

6. If you installed EoA to a drive other than C:, uninstall EoA, then re-install the game to your drive C:.

7. You should have installed EoA from a clean boot using the following procedure. If you did not do so, try it.
-- a. Uninstall EoA using the Windows Add or Remove Programs utility.
-- b. Use Windows Explorer to find vpd.properties.
----- 1. Rename the file to something like OLD_vpd.properties. If you don't rename it, the install Wizard will tell you that EoA is already installed.
----- 2. Or, you can delete vpd.propertiesif you're certain that no other programs also use it. If other programs do use the file, deleting it will probably cause the other programs not to run.
-- c. Do step 1 in How to troubleshoot a problem by performing a clean boot in Windows Vista.
-- d. Re-install EoA.
-- e. Do step 7 in How to troubleshoot a problem by performing a clean boot in Windows Vista.

8. If EoA starts and you then get a stack error, take a look at Myst V: Main Branch and Access Violation/Stack Error Fixes With Win XP, under Access Violation/Stack Error, sections 2 and 3.

9. Set your processor affinity so that EoA runs using only one CPU core (or only one pair of cores). Refer to:
-- a. Monitoring and Optimizing Apps on Dual-Core and Multiprocessor Systems. To use the Task Manager method:
----- 1. Click on the EoA Desktop start icon to start the game.
----- 2. Press Alt+Tab (both keys at the same time) to go back to the Desktop.
----- 3. Open Task Manager by pressing Ctrl+Alt+Del (all 3 keys at the same time).
----- 4. Click on the Processes tab, and right-click on the eoa.exe process listing.
----- 5. Click on Set Affinity..., and uncheck the appropriate boxes.
----- 6. Click on OK, and close Task Manager.
----- 7. Alt+Tab back to EoA, and close back to the Desktop.
----- 8. Click on the EoA Desktop icon to start the game.
-- b. Both methods for setting affinity masks as described in ImageCFG.
-- c. RunFirst.

Heimdall
Semper ubi sub ubi

This message has been edited. Last edited by: Heimdall G,

Thank you for your response. I tried out all of those things, but nothing solved it.

Some others mentioned that Myst V didn't work for them if they installed it directly in Vista SP1, but only if they installed it before they installed the Service Pack. It looks like something in the service pack makes it impossible to run End of Ages, unless you installed the game before the service pack...

I do hope there is a solution! Thanks in advance.

Question to Heimdall about Erik's problem.

Even if Vista SP1 came preinstalled on his computer, can it still be deleted, followed by a Myst 5 installation and last/followed by doing a new Vista SP1 reinstall ?

Yes, Vista SP1 can be removed, EoA uninstalled/re-installed, and SP1 re-installed.
-- a. Reboot, log into Windows with full Administrator privileges, and close all open applications.
-- b. Back up all critical files to removable media or to another hard drive.
-- c. Use either Method 1 or Method 2 in How to uninstall Windows Vista SP1 as a troubleshooting step to uninstall SP1.
-- d. Reboot after uninstallation is complete. Log into Windows with full Administrator privileges, and close all open applications.
-- e. Uninstall/re-install EoA as detailed in suggestion 7, above.
-- f. Reboot, log into Windows with full Administrator privileges, and close all open applications.
-- g. Re-install SP1 using Windows Update (Start > All Programs > Windows Update > Check for updates), NOT the stand-alone installation download from the Download Center.
----- 1. If you get an error when using Windows Update to re-install SP1, see Windows Vista Service Pack 1 is not available for installation from Windows Update and is not offered by Automatic Updates.

Unfortunately, I think my computer manufacturer used an installation of Vista that was slipstreamed with SP1. (I think most computer manufacturers will do that from now on.)
I can't go back to an earlier restore point without SP1 nor uninstall SP1 from the configuration panel.

Since it's obvious that something in SP1 blocks Myst V from functioning correctly, is it known what exactly is causing the problem? I presume that a lot of people who will buy a new pc from now on will have SP1 pre-installed on it, and it would be a shame indeed if such a good game as Myst V won't work on those computers.

Thank you for all your help so far.

If you did not find Service Pack for Microsoft Windows (KB936330) under View installed updates (Method 1 in How to uninstall Windows Vista SP1 as a troubleshooting step), do the following:

-- a. Reboot, log into Windows with full Administrator privileges, and close all open applications.
-- b. Back up all critical files to removable media or to another hard drive.
-- c. Confirm that you have Vista SP1 installed.
----- 1. Click on Start, right-click on Computer, and then click on Properties.
----- 2. If Vista SP1 is installed, you'll see that indicated at the bottom of the Windows Edition section.

-- d. Go to your PC manufacturer's website and download/install the latest software and driver updates.
----- 1. Reboot after installing the updates. Log into Windows with full Administrator privileges, and close all open applications.
-- e. Run Windows Update, and install any optional driver updates.
----- 1. Click on Start > All Programs > Windows Update.
----- 2. Click on Check for updates in the upper-left pane, and wait for the update scan to complete.
----- 3. If updates are found, click on View available updates.
----- 4. Review the optional updates, and select those that install device drivers.
----- 5. Reboot when driver installation is complete. Log into Windows with full Administrator privileges, and close all open applications.

-- f. Download the stand-alone SP1 installation package.
----- 1. Windows Vista Service Pack 1 All Language Standalone (KB936330), which should include Dutch.
----- 2. Windows Vista Service Pack 1 Five Language Standalone (KB936330), which includes only English, French, German, Japanese, and Spanish.)
-- g. To save the package to your hard drive, click on Save or Save this program to disk in the File Download dialog box.

-- h. Install the package.
----- 1. Open Windows Explorer, browse to where you saved the downloaded file, and double-click on it.
----- 2. The required installation files will now be extracted. This may take several minutes, so be patient. Do NOT do anything until the Setup Wizard appears!
----- 3. Follow the Setup Wizard's instructions. Accept the install defaults whenever possible.
----- 4. There are two installation phases. After the first installation phase is complete, your PC will automatically reboot. During the second installation phase, you will be prevented from logging into Windows, and your PC will automatically reboot several times.
----- 5. When installation is complete, you will see the Windows login screen.

-- i. Log into Windows with full Administrator privileges, and close all open applications.
-- j. Uninstall SP1 using Method 1 in How to uninstall Windows Vista SP1 as a troubleshooting step.
-- k. Reboot when SP1 removal is complete. Log into Windows with full Administrator privileges, and close all open applications.

-- l. Uninstall EoA and re-install from a clean boot, as detailed above.
-- m. Reboot, log into Windows with full Administrator privileges, and close all open applications.

-- n. Re-install SP1 using Windows Update (Start > All Programs > Windows Update > Check for updates). Do NOT use the stand-alone SP1 installation package!
----- 1. If you get an error when using Windows Update to re-install SP1, see Windows Vista Service Pack 1 is not available for installation from Windows Update and is not offered by Automatic Updates.

That doesn't work. When I try to run the stand-alone installer, I get the error "Service pack 1 has already been installed."

Rats! I suspected that the SP1 installer would not allow a re-install over an existing installation. And I don't know of any simple way to force it to do so.

Assuming Vista is installed on your C: drive, search C: for 936330, which is the SP1 installation package key number. If you find a folder with that number in its name, the folder may have an \spuninst subfolder containing an spuninst.exe (uninstaller) file. Double-click on spuninst.exe to run it and uninstall SP1.

There's a command-line method for uninstalling SP1. However, use it at your own risk!
-- a. If Windows6.0-KB936330.exe is not in the C:\temp folder, copy the file to C:\temp.
----- 1. If you did not find Windows6.0-KB936330.exe during the above search, this procedure can NOT be used.
-- b. Open a Command Prompt window.
----- 1. Click on Start, type command in the StartSearch box.
----- 2. Right-click on CommandPrompt, and then click on Run as administrator.
-- d. Type C:\temp\Windows6.0-KB936330-X86.exe /x:C:\temp then press Enter to execute.
-- e. Type md sandbox then press Enter to execute.
-- f. Remove SP1.
----- 1. Type start /w pkgmgr.exe /m:c:\temp\Windows6.0-KB936330-X86.cab /up /s: sandbox
----- 2. Press Enter to execute.
----- 3. SP1 removal may require as much as 15 minutes to complete, so do not do anything until you see on-screen instructions.


If none of the above are successful, the conclusion is that you can not easily uninstall SP1, most probably because it was part of an integrated/slipstreamed Vista installation.

There are undoubtedly Registry keys that the SP1 installer uses to determine whether the service pack is already installed. If those keys could be found and appropriately modified, SP1 could be installed, then uninstalled, etc., etc.

However, I believe that your only remaining (practical) options are reformatting your hard drive and installing Vista without SP1, or installing the game on another PC running Win XP or Vista without SP1.

Heimdall
Semper ubi sub ubi

This message has been edited. Last edited by: Heimdall G,

I fixed it! I'm so happy right now!

I know that Myst V could work on SP1, just not if you installed it on SP1. However, nothing went wrong with the installation of the game. Something went wrong with the initialisation of the game. I think the game couldn't properly detect my hardware settings or something like that.

Eventually I came to the solution:

I installed the game on Windows XP, and I copied everything from the folder C:\Documents and Settings\<username>\Local Settings\Application Data\Myst V End of Ages

to this folder on Vista:
C:\Users\<username>\AppData\Local\Myst V End of Ages

After that I could launch the game without any problems. I didn't even need compatibility mode.

Perhaps this information could be stickied somewhere, as I'm sure it could help others too.

Thanks, Heimdall, for all your help.

Good job Erik.

The feeling must be mighty good.

P.S.
To play Myst 5 from my external hard disk, I did something similar because if installed directly on the external hard disk, there was much delays.

My solution:
1- Installation in my main " C " drive (Windows XP)

2- Copied to my external HD drive plus a link to the desktop (from the HD drive). And no delays.

3- Deleted Myst 5 on main "C" drive.

Thank you Erik.am.
Your solution for fixing stack error worked for me. I purchased a new laptop with Vista/SP1 installed. Copied the files of of my XP desktop as you explained. Problem solved.
Thanks again. Pete

I'm going through the process of transferring the XP files to my vista machine. Do I still need to have the Myst "installed" on the Vista machine?

Yes, install Myst V from the dvd-disc, and after that, copy your settings from Windows XP to Vista as I described above.

Good luck.

How frustrating this is! I've been trying everything for so long - I thought you had the fix for me to finish playing this game. This is the stack error I get:
Exception type: Access violation
Call stack (14 levels):
0x760E4911
0x0066B9D9
0x0044A9A8
0x011243F1
0x0044121D
0x0051C6D3
0x0051BE4E
0x72687652
0x72688D41
0x726847BF
0x7268B793
0x6EF489FD
0x6EF488F1
0x7268B187
<end>

I don't have exactly the same place to copy the game to on Vista - I don't have an application folder in my username - so I copied it into my "username" folder. Any other thoughts?

Try using Windows Explorer to create the subfolder(s) under C:\Users that you don't have, to get to the required folder tree - C:\Users\<username>\AppData\Local\Myst V End of Ages.

For example, if you already have C:\Users\<username>\AppData\Local:
-- a. Log into Vista with full Administrator privileges, and close all open applications.
----- 1. Do NOT boot up with the EoA DVD or CD #1 (or any disc) in any drive.
-- b. Open a Windows Explorer session.
-- c. Browse to C:\Users\<username>\AppData\Local, and click on the \Local subfolder to highlight it.
-- d. On the Windows Explorer top task bar, click on File > New > Folder.
-- e. Type Myst V End of Ages in the box to over-write "New Folder".
----- 1. Check to be certain that you typed correctly, including the required spaces.
-- f. Press Enter to create the subfolder.

You now have C:\Users\<username>\AppData\Local\Myst V End of Ages.

Next:
-- a. Move the required EoA files to the new \Myst V End of Ages subfolder.
----- 1. These should be the files you copied to your "username" folder, from Win XP's C:\Documents and Settings\<username>\Local Settings\Application Data\Myst V End of Ages.
-- b. Insert your EoA DVD or CD #1 into the drive, and allow it to spin up to speed.
----- 1. If it autostarts, cancel back to the Desktop.
-- c. Start EoA using the game's Desktop icon, NOT the menu item on the disc.

One more time here! I found your instructions very helpful - and was able to relocate the files from XP to the right folder in Vista. Now when I start the game from the Icon it does start the game but locks up as soon as I hit new player. Any further help?

Thank you!

Now that you're able to get into the game, go to the options menu and set everything. Your settings may be different on your Vista machine, so perhaps it didn't work because you still used your XP settings. See if that works.

I played with some of the options for the video not much to change. the game goes unresponsive immediately. I was so hopeful ... guess I'm going to have to play it on my work PC! You all have been wonderful - I'll keep trying if you have any other thoughts!

Suggestions, to be done in the order shown. Print out the suggestions, so that you can check off each step as you complete it and thus prevent forgetting a step.

1. In general,
-- Always log into Vista with full Administrator privileges, and close all open applications before starting EoA.
-- Never boot up with the EoA CD or DVD in the drive, or with a disc in any drive if you have more than one drive.
-- If the EoA CD or DVD autostarts when inserted into the drive, cancel back to the Desktop.
-- Always start EoA with the Desktop icon, not with the CD or DVD menu item.

2. If you haven't done so in the past couple of days, run Windows Update (Windows Explorer > Tools > Windows Update), and install at least the Critical Updates.

3. If you don't already have it, install Vista Service Pack 1 (SP1). If it isn't one of the Update options, see Information about Windows Vista Service Pack 1 and Quick start: Service Pack 1.

4. Update your video driver to the latest Vista version from your PC manufacturer or from your motherboard manufacturer, or from NVIDIA or from AMD/ATI.

5. Update your sound driver to the latest Vista version from your PC manufacturer or from your motherboard manufacturer.

6. If your motherboard has an NVIDIA nForce chipset, update its drivers to the latest from your PC manufacturer or from your motherboard manufacturer, or from NVIDIA. The NVIDIA drivers are available starting here. Click on nForce for Product Type:, then click on your Product Series:, Product:, and Operating System:.

7. If you're overclocking, set *everything* back to OEM specifications. Reboot, and start EoA.

8. Try running EoA in Compatibility Mode. See How to start the Program Compatibility Wizard in Windows Vista for details.

9. Take a look at Myst V: Main Branch and Access Violation/Stack Error Fixes With Win XP, under Access Violation/Stack Error, sections 2 and 3. Since these sections are written specifically for Win XP, you'll need to modify the folder paths as necessary for Vista.

10. Some programs run properly on Vista only if you run them with full Administrator privileges and with the Run as administrator option enabled. See How to use User Account Control (UAC) in Windows Vista.

11. Try what's called out in:
-- a. How to troubleshoot program compatibility issues in Windows Vista
-- b. How to troubleshoot issues that may prevent a program from being installed correctly on a Windows Vista-based computer
-- c. Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista

12. Re-install EoA from a clean boot. If you originally installed EoA to a drive other than C:, re-install it to your C: drive.
-- a. Uninstall EoA using the Control Panel Programs utility.
----- 1. Click on Start > Control Panel > Programs > Programs and Features.
----- 2. Click on the "Myst V End of Ages" entry, then click on Uninstall. Follow the Wizard's prompts.
----- 3. When the uninstall is complete, close back to the Desktop.
-- b. Use Windows Explorer to find vpd.properties. It's probably in your \Windows folder.
----- 1. Rename the file to something like OLD_vpd.properties. If you don't rename it, the EoA install Wizard will tell you that the game is already installed.
----- 2. Or, you can delete vpd.propertiesif you're certain that no other programs also use it. If other programs do use the file, deleting it will probably cause the other programs not to run.
-- c. Do step 1 in How to troubleshoot a problem by performing a clean boot in Windows Vista.
-- d. Re-install EoA. Use the install defaults whenever possible.
-- e. Do step 7 in How to troubleshoot a problem by performing a clean boot in Windows Vista.
-- f. Insert the EoA CD or DVD into the drive, and allow it to spin up to speed.
----- 1. If the CD or DVD autostarts, cancel back to the Desktop.
-- g. Start EoA by clicking on the Desktop icon (NOT the "Play" option on the CD or DVD).
-- h. If EoA still doesn't play properly, run the game in Compatibility Mode and with the Run as administrator option enabled.