ubi.com    Forums  Hop To Forum Categories  Myst V: End of Ages  Hop To Forums  Myst V End of Ages- Technical Help & Advice    Errors during installation - sounddecompress.exe

Moderators: Heimdall G
Go
New
Find
Notify
Tools
Reply
  
  Login/Join 
MYST.exe
Posted
During installation this error message popped up:

Runtime Error
Cyan Worlds\Myst V End of Ages\sounddecompress.exe
The application has requested the runtime to terminate it in an unusual way. Please contact the application support team for more information.


After Installation finished, I got this message:
Errors occurred during the installation.
One or more errors occutred during the copying of files. (files1) Please refer to the install log for additional information.

The LOG.TXT file contents:
quote:

(Sep 27, 2005 1:49:11 PM), Install, com.installshield.product.actions.Files, err, java.io.IOException: Data error (cyclic redundancy check)
STACK_TRACE: 19
java.io.IOException: Data error (cyclic redundancy check)
at java.io.FileInputStream.readBytes(Native Method)
at java.io.FileInputStream.read(Unknown Source)
at com.installshield.archive.index.ISInflaterInputStream.fill(Unknown Source)
at com.installshield.archive.index.ISInflaterInputStream.read(Unknown Source)
at java.io.FilterInputStream.read(Unknown Source)
at com.installshield.product.actions.Files.copy(Unknown Source)
at com.installshield.product.actions.Files.copyFileWithFileService(Unknown Source)
at com.installshield.product.actions.Files.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)






After install, I can run the game but it will quit with no error messages after showing the UBISOFT and CYAN WORLDS logo animations.
 
Posts: 54 | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageReport This Post
Heimdall G
Moderator &
Community
Assistant
Posted Hide Post
Take a look at the stickied topics Myst V: Java-related Installation Problem With Win XP and Myst V: Clean Boot Install/Re-install With Win XP.


Heimdall
Semper ubi sub ubi
 
Posts: 5566 | Registered: Wed June 04 2003Reply With QuoteEdit or Delete MessageReport This Post
MYST.exe
Posted Hide Post
Yes. I saw that after I posted.

It works now, yay
 
Posts: 54 | Registered: Tue October 05 2004Reply With QuoteEdit or Delete MessageReport This Post
MPABKATA_Z
Posted Hide Post
i dont have sound ingame. maybe because i have some errors with my sounddecompress.exe

http://i73.photobucket.com/albums/i211/xspy/m1.jpg
http://i73.photobucket.com/albums/i211/xspy/m2.jpg
http://i73.photobucket.com/albums/i211/xspy/m3.jpg

can someone send me working sounddecompress.exe?
 
Posts: 1 | Registered: Wed August 30 2006Reply With QuoteEdit or Delete MessageReport This Post
Heimdall G
Moderator &
Community
Assistant
Posted Hide Post
Try re-installing EoA from a clean boot as detailed in Myst V: Clean Boot Install/Re-install With Win XP.


Heimdall
Semper ubi sub ubi
 
Posts: 5566 | Registered: Wed June 04 2003Reply With QuoteEdit or Delete MessageReport This Post
alienped
Posted Hide Post
I have same problem as the original poster. However, I have tried both a clear install of the game and of java (several times) and still experience the same problem. Any other suggestions?
 
Posts: 1 | Registered: Sat November 22 2003Reply With QuoteEdit or Delete MessageReport This Post
Heimdall G
Moderator &
Community
Assistant
Posted Hide Post
alienped,

Please start another topic in this Forum, and post a DxDiag report in the new topic. Click on the New tab at the top of this page, then click on Discussion.

1. See Posting Guidelines and Myst V System Requirements under POSTING GUIDELINES, To post a DxDiag report for a how-to. Run all of the graphics and sound tests you can before saving the report to a file, and post *all* of the file. If the manufacturer and exact model number of your PC aren't shown under 'System Information' (System Manufacturer and System Model) at the top of the report, also include that information in your post.

2. Describe your problem in as much detail as you can, at the top of your post before the DxDiag report.
-- a. Include all error messages, as exactly as possible.
-- b. Include the contents of the installation log. Use Windows (not Internet) Explorer to look in all of the folders to which you attempted to install EoA - probably C:\Program Files\Ubisoft\Cyan Worlds\Myst V End Of Ages and subfolders - for a Log.txt or <something>.log file. Copy/paste the log contents the same way as for the DxDiag.txt file. (Double-click on the file to open it, right-click anywhere in the text, etc.)


Heimdall
Semper ubi sub ubi
 
Posts: 5566 | Registered: Wed June 04 2003Reply With QuoteEdit or Delete MessageReport This Post
  Powered by Eve Community  
 

ubi.com    Forums  Hop To Forum Categories  Myst V: End of Ages  Hop To Forums  Myst V End of Ages- Technical Help & Advice    Errors during installation - sounddecompress.exe