I have already registered my Myst V game, but at boot up the "Open with" window pops up asking which program I want to use to open Registration for Myst V.
I've tried the 3 solutions suggested to other users i.e. --a)run RegistrationReminder.exe and clicked NEVER REGISTER, then OK. and also --b)renamed this file OLD_RegistrationReminder.exe.
Finally, in trying the remaining Solution --c)using the System Config Utility, when I un-check the Myst V Registration entry and click on Apply I get the Message "AN ACCESS DENIED ERROR WAS RETURNED WHILE ATTEMPTING TO CHANGE A SERVICE. YOU MAY NEED TO LOG ON USING AN ADMINISTRATOR ACCOUNT TO MAKE THE SPECIFIED CHANGES".
I am already logged in as the only user and Administrator. Are any other solutions available?
Thanks

Welcome to the Forums!

Just to be certain we're on the same page and assuming that you're running Win XP, here's what you should have done - in the order shown:
-- a. Log into Windows with full Administrator privileges, and close all open applications.
-- b. Using Windows Explorer, browse to \Program Files\Ubisoft\Cyan Worlds\Myst V End Of Ages\register, and double-click on RegistrationReminder.exe to run it.
-- c. Click on Never register, then on OK.
-- d. Reboot, log into Windows with full Administrator privileges, and close all open applications.

-- e. Rename RegistrationReminder.exe to something like OLD_RegistrationReminder.exe, and close Windows Explorer back to the Desktop.
-- f. Reboot, log into Windows with full Administrator privileges, and close all open applications.

-- g. Use the System Configuration utility to check for and remove a startup listing. (See How to troubleshoot by using the System Configuration utility in Windows XP for details.)
----- 1. Click on Start > Run, and type msconfig.exe in the Open: box.
----- 2. Click on OK to run the program.
----- 3. Click on the Startup tab and look in the list for a Myst V Registration entry.
----- 4. If you find a Myst V Registration entry, un-check the box, click on Apply, and then on OK.
-- h. Reboot.


If that's exactly what you did, please post a DxDiag report in this topic, so that we can take a look at your system. See Myst V: System Requirements and Posting Guidelines under To post a DxDiag report for a how-to.

Thanks for your reply - I'm running Win XP and have carried all of the recommended steps exactly in the order shown: my DxDiag report is as follows:
------------------
System Information
------------------
Time of this report: 3/4/2007, 09:33:57
Machine name: DELL8300
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 512MB RAM
Page File: 404MB used, 844MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file mfc42.dll is incorrectly installed in the Windows folder and should be deleted.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code) Direct3D 9 test results: All tests were successful.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6600
Manufacturer: NVIDIA
Chip type: GeForce 6600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00F2&SUBSYS_00000000&REV_A2
Display Memory: 128.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Dell 1800FP(Digital)
Monitor Max Res: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7777 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/20/2005 20:07:00, 3908864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 7/20/2005 20:07:00, 3198368 bytes
Device Identifier: {D7B71E3E-43B2-11CF-D17D-0A2003C2CB35}
Vendor ID: 0x10DE
Device ID: 0x00F2
SubSys ID: 0x00000000
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: SB Audigy 2 Audio [DF00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_10031102&REV_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0444 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/23/2004 16:36:20, 371376 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: The tests were cancelled before completing.

Description: Modem #2 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: The tests were cancelled before completing.

Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3555 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/28/2003 08:17:18, 545024 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: The tests were cancelled before completing.

Description: USB Audio Device
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\Vid_6993&Pid_b001&Rev_0000&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.2180 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/3/2004 22:07:56, 59264 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: The tests were cancelled before completing.

---------------------
Sound Capture Devices
---------------------
Description: SB Audigy 2 Audio [DF00]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0444 (English)
Driver Attributes: Final Retail
Date and Size: 6/23/2004 16:36:20, 371376 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Modem #2 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3555 (English)
Driver Attributes: Final Retail
Date and Size: 2/28/2003 08:17:18, 545024 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

Description: USB Audio Device
Default Sound Capture: No
Default Voice Capture: No
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.2180 (English)
Driver Attributes: Final Retail
Date and Size: 8/3/2004 22:07:56, 59264 bytes
Cap Flags: 0x41
Format Flags: 0x4

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB Audigy 2 DirectMusic Synthesizer [DF00], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB Audigy 2 Audio [DF00], Software (Kernel Mode), Output, DLS, Internal
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
USB Audio Device, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 Synth A [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 Sw Synth [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 Synth B [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: All tests were successful.

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft Wireless Optical Mouse® 1.0A
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x008C
FF Driver: n/a

Device Name: Microsoft Wireless Optical Mouse® 1.0A
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x008C
FF Driver: n/a

Device Name: VOIP USB Phone
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x6993, 0xB001
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24D2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 22:08:44, 57600 bytes
| Driver: usbd.sys, 8/29/2002 04:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x045E, 0x008C
| | Location: Microsoft Wireless Optical Mouse® 1.0A
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidclass.sys, 8/3/2004 22:08:20, 36224 bytes
| | Driver: hidparse.sys, 8/3/2004 22:08:18, 24960 bytes
| | Driver: hid.dll, 8/3/2004 23:56:44, 20992 bytes
| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes
| |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x045E, 0x008C
| | | Matching Device ID: hid_device_up:000c_u:0001
| | | Driver: hidserv.dll, 8/4/2004 00:56:44, 21504 bytes
| | |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x045E, 0x008C
| | | Matching Device ID: hid_device_up:000c_u:0001
| | | Driver: hidserv.dll, 8/4/2004 00:56:44, 21504 bytes
| | |
| +-+ Microsoft USB Wireless Mouse (IntelliPoint)
| | | Vendor/Product ID: 0x045E, 0x008C
| | | Matching Device ID: hid\vid_045e&pid_008c&col01
| | | Upper Filters: Point32
| | | Service: mouhid
| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
| | | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes
| | | Driver: point32.sys, 5/15/2003 23:41:16, 19072 bytes
| | | Driver: ipcoin2.dll, 5/15/2003 23:41:16, 94208 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 21:58:34, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 00:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 21:58:34, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 00:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: BCM V.92 56K Voicemodem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 68.1 GB
Total Space: 114.4 GB
File System: NTFS
Model: ST3120023AS

Drive: D:
Model: HL-DT-ST DVDRAM GSA-H10N
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:54, 49536 bytes

Drive: E:
Model: _NEC DVD+RW ND-1100A
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:54, 49536 bytes

--------------
System Devices
--------------
Name: Pinnacle Systems Studio AV/DV E4
Device ID: ROOT\MEDIA\0001
Driver: C:\WINDOWS\system32\Drivers\Pinnacle\lstone\ucode\lstone.ux, 2/4/2002 02:00:52, 3269336 bytes
Driver: C:\WINDOWS\system32\Drivers\Pinnacle\lstone\ucode\B720x480.uxo, 8/11/1999 03:53:24, 120000 bytes
Driver: C:\WINDOWS\system32\Drivers\Pinnacle\lstone\ucode\B720x576.uxo, 8/11/1999 03:54:06, 144000 bytes

Name: Pinnacle Systems Studio AV/DV Overlay
Device ID: ROOT\MEDIA\0000
Driver: C:\WINDOWS\system32\DRIVERS\LStone2k.sys, 2.00.0000.0556 (English), 12/10/2002 13:20:18, 256113 bytes
Driver: C:\WINDOWS\system32\DRIVERS\MemAlloc.sys, 1.02.0000.0030 (English), 8/26/2002 06:51:30, 5543 bytes

Name: Intel(R) 82875P Processor to AGP Controller - 2579
Device ID: PCI\VEN_8086&DEV_2579&SUBSYS_00000000&REV_02\3&172E68DD&0&08
Driver: C:\WINDOWS\system32\DRIVERS\AGP440.SYS, 5.01.2600.2180 (English), 8/3/2004 22:07:42, 42368 bytes

Name: Intel(R) 82875P Memory Controller Hub - 2578
Device ID: PCI\VEN_8086&DEV_2578&SUBSYS_00000000&REV_02\3&172E68DD&0&00
Driver: n/a

Name: Intel(R) 82801EB USB Universal Host Controller - 24DE
Device ID: PCI\VEN_8086&DEV_24DE&SUBSYS_01571028&REV_02\3&172E68DD&0&EB
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 23:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 57600 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_24DD&SUBSYS_01571028&REV_02\3&172E68DD&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:38, 26624 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 23:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 57600 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 8/3/2004 23:56:44, 7168 bytes

Name: Intel(R) 82801EB Ultra ATA Storage Controllers
Device ID: PCI\VEN_8086&DEV_24DB&SUBSYS_01571028&REV_02\3&172E68DD&0&F9
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 12:51:52, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:42, 25088 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:44, 95360 bytes

Name: Intel(R) 82801EB USB Universal Host Controller - 24D7
Device ID: PCI\VEN_8086&DEV_24D7&SUBSYS_01571028&REV_02\3&172E68DD&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 23:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 57600 bytes

Name: SoundMAX Integrated Digital Audio
Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02\3&172E68DD&0&FD
Driver: n/a

Name: Intel(R) 82801EB USB Universal Host Controller - 24D4
Device ID: PCI\VEN_8086&DEV_24D4&SUBSYS_01571028&REV_02\3&172E68DD&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 23:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 57600 bytes

Name: Intel(R) 82801EB SMBus Controller - 24D3
Device ID: PCI\VEN_8086&DEV_24D3&SUBSYS_01571028&REV_02\3&172E68DD&0&FB
Driver: n/a

Name: Intel(R) 82801EB USB Universal Host Controller - 24D2
Device ID: PCI\VEN_8086&DEV_24D2&SUBSYS_01571028&REV_02\3&172E68DD&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/3/2004 23:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:44, 57600 bytes

Name: Intel(R) 82801EB Ultra ATA Storage Controllers
Device ID: PCI\VEN_8086&DEV_24D1&SUBSYS_01571028&REV_02\3&172E68DD&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 12:51:52, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:42, 25088 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/3/2004 21:59:44, 95360 bytes

Name: Intel(R) 82801EB LPC Interface Controller - 24D0
Device ID: PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&172E68DD&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 8/17/2001 12:58:02, 35840 bytes

Name: Intel(R) 82801EB PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&172E68DD&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 8/3/2004 22:07:48, 68224 bytes

Name: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1050&SUBSYS_01571028&REV_02\4&1C660DD6&0&40F0
Driver: C:\WINDOWS\system32\DRIVERS\e100b325.sys, 8.00.0021.0000 (English), 6/13/2005 12:58:04, 162816 bytes
Driver: C:\WINDOWS\system32\Prounstl.exe, 8.00.0007.0000 (English), 6/15/2005 13:27:42, 126976 bytes
Driver: C:\WINDOWS\system32\e100b325.din, 5/19/2005 07:38:26, 5178 bytes
Driver: C:\WINDOWS\system32\NicCo32.dll, 1.00.0005.0000 (English), 6/14/2005 22:08:42, 20480 bytes
Driver: C:\WINDOWS\system32\NicIn32.dll, 9.00.0002.0000 (English), 5/19/2005 07:28:12, 21504 bytes
Driver: C:\WINDOWS\system32\e100bmsg.dll, 8.00.0020.0000 (English), 6/16/2005 07:48:24, 36864 bytes

Name: BCM V.92 56K Voicemodem
Device ID: PCI\VEN_14E4&DEV_4212&SUBSYS_00021028&REV_02\4&1C660DD6&0&08F0
Driver: C:\WINDOWS\system32\DRIVERS\BCMSM.sys, 3.05.0025.0000 (English), 8/29/2003 03:59:24, 1101696 bytes
Driver: C:\WINDOWS\BCMSMU.exe, 3.05.0025.0000 (English), 8/29/2003 03:59:24, 151552 bytes
Driver: C:\WINDOWS\BCMSMD2K.exe, 3.05.0025.0000 (English), 8/29/2003 03:59:22, 57344 bytes
Driver: C:\WINDOWS\BCMSMMSG.exe, 3.05.0025.0000 (English), 8/29/2003 03:59:24, 122880 bytes
Driver: C:\WINDOWS\system32\BCMSM168.dll, 3.05.0025.0000 (English), 8/29/2003 03:59:22, 49152 bytes
Driver: C:\WINDOWS\system32\BCMSMI32.dll, 3.05.0025.0000 (English), 8/29/2003 03:59:22, 122880 bytes

Name: OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1102&DEV_4001&SUBSYS_00101102&REV_04\4&1C660DD6&0&02F0
Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.2180 (English), 8/3/2004 22:10:10, 61056 bytes
Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.2180 (English), 8/3/2004 22:10:08, 53248 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.2180 (English), 8/3/2004 21:58:30, 61824 bytes
Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.2180 (English), 8/3/2004 21:58:30, 60800 bytes
Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 12:46:40, 6400 bytes

Name: Creative SB Audigy 2 (WDM)
Device ID: PCI\VEN_1102&DEV_0004&SUBSYS_10031102&REV_04\4&1C660DD6&0&00F0
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/3/2004 23:56:44, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/3/2004 23:56:58, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/3/2004 22:15:22, 140928 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/3/2004 22:08:00, 60288 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/3/2004 22:15:50, 145792 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/3/2004 22:08:04, 48640 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/3/2004 23:56:58, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\ctac32k.sys, 5.12.0001.0444 (English), 2/23/2004 14:16:10, 645360 bytes
Driver: C:\WINDOWS\system32\drivers\ctaud2k.sys, 5.12.0001.0444 (English), 6/23/2004 16:36:20, 371376 bytes
Driver: C:\WINDOWS\system32\drivers\ctoss2k.sys, 5.12.0001.0441 (English), 10/8/2003 09:06:50, 178672 bytes
Driver: C:\WINDOWS\system32\drivers\ctprxy2k.sys, 5.12.0001.0441 (English), 10/8/2003 09:08:12, 6096 bytes
Driver: C:\WINDOWS\system32\drivers\ctsfm2k.sys, 5.12.0001.0441 (English), 10/8/2003 09:09:10, 130288 bytes
Driver: C:\WINDOWS\system32\drivers\emupia2k.sys, 5.12.0001.0442 (English), 10/13/2003 16:42:12, 145488 bytes
Driver: C:\WINDOWS\system32\drivers\ha10kx2k.sys, 5.12.0001.0446 (English), 2/24/2004 11:17:10, 904784 bytes
Driver: C:\WINDOWS\system32\drivers\haP16v2k.sys, 5.12.0001.0442 (English), 10/21/2003 16:23:44, 148432 bytes
Driver: C:\WINDOWS\system32\drivers\pfmodnt.sys, 3.00.0000.0003 (English), 3/5/2003 14:07:46, 15840 bytes
Driver: C:\WINDOWS\system32\ctdlang.dat, 10/21/2003 16:54:50, 217272 bytes
Driver: C:\WINDOWS\system32\ctstatic.dat, 10/21/2003 16:47:40, 298971 bytes
Driver: C:\WINDOWS\system32\ctdaught.dat, 10/21/2003 16:47:34, 53932 bytes
Driver: C:\WINDOWS\system32\a3d.dll, 80.00.0000.0003 (English), 10/6/2003 13:38:06, 65536 bytes
Driver: C:\WINDOWS\system32\commonfx.dll, 5.12.0001.0440 (English), 10/6/2003 13:44:28, 114688 bytes
Driver: C:\WINDOWS\system32\ctaudfx.dll, 5.12.0001.0442 (English), 2/18/2004 14:38:32, 585728 bytes
Driver: C:\WINDOWS\system32\ctsblfx.dll, 5.12.0001.0440 (English), 10/6/2003 13:46:14, 606208 bytes
Driver: C:\WINDOWS\system32\sfman32.dll, 5.12.0001.0130 (English), 8/17/2001 13:35:46, 36864 bytes
Driver: C:\WINDOWS\system32\ctbas2w.dat, 10/21/2003 16:54:48, 140643 bytes
Driver: C:\WINDOWS\system32\ctsbas2w.dat, 10/21/2003 16:54:42, 264466 bytes
Driver: C:\WINDOWS\system32\SBAudigy.ico, 8/17/2001 11:42:28, 7406 bytes
Driver: C:\WINDOWS\system32\Audigy.bmp, 11/13/2001 08:48:20, 1912 bytes
Driver: C:\WINDOWS\system32\ctcoinst.dll, 3.00.0000.0005 (English), 2/23/2004 09:10:00, 73728 bytes
Driver: C:\WINDOWS\system32\ctdvinst.dll, 1.82.0000.0001 (English), 6/27/2003 16:51:42, 122880 bytes
Driver: C:\WINDOWS\system32\drivers\ctdvda2k.sys, 5.13.0001.0413 (English), 10/14/2003 10:17:56, 332800 bytes

Name: NVIDIA GeForce 6600
Device ID: PCI\VEN_10DE&DEV_00F2&SUBSYS_00000000&REV_A2\4&30651773&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 3198368 bytes
Driver: C:\WINDOWS\system32\nvsvc32.exe, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 127043 bytes
Driver: C:\WINDOWS\system32\nvcod.dll, 1.00.0000.0024 (English), 7/20/2005 20:07:00, 32768 bytes
Driver: C:\WINDOWS\system32\nvcodins.dll, 1.00.0000.0024 (English), 7/20/2005 20:07:00, 32768 bytes
Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 3908864 bytes
Driver: C:\WINDOWS\system32\nvhwvid.dll, 6.14.0010.7777 (), 7/20/2005 20:07:00, 540672 bytes
Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 5140480 bytes
Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 7110656 bytes
Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 86016 bytes
Driver: C:\WINDOWS\system32\nvwddi.dll, 6.14.0010.7777 (English), 7/20/2005 20:07:00, 81920 bytes
Driver: C:\WINDOWS\system32\nvnt4cpl.dll, 6.14.0010.10531 (English), 7/20/2005 20:07:00, 286720 bytes
Driver: C:\WINDOWS\help\nvcpl.hlp, 7/20/2005 20:07:00, 168844 bytes
Driver: C:\WINDOWS\help\nvwcplen.hlp, 7/20/2005 20:07:00, 55444 bytes

------------------
DirectX Components
------------------
ddraw.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 266240 bytes
ddrawex.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 27136 bytes
dxapi.sys: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 10496 bytes
d3d8.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:42 1179648 bytes
d3d8thk.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:42 8192 bytes
d3d9.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:42 1689088 bytes
d3dim.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 436224 bytes
d3dim700.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:42 825344 bytes
d3dramp.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 590336 bytes
d3drm.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 350208 bytes
d3dxof.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 47616 bytes
d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 34816 bytes
dplay.dll: 5.00.2134.0001 English Final Retail 8/29/2002 04:00:00 33040 bytes
dplayx.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 229888 bytes
dpmodemx.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 23552 bytes
dpwsock.dll: 5.00.2134.0001 English Final Retail 8/29/2002 04:00:00 42768 bytes
dpwsockx.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 57344 bytes
dplaysvr.exe: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:50 30208 bytes
dpnsvr.exe: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:50 18432 bytes
dpnet.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 375296 bytes
dpnlobby.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:04 3584 bytes
dpnaddr.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:04 3584 bytes
dpvoice.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 212480 bytes
dpvsetup.exe: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:50 83456 bytes
dpvvox.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 116736 bytes
dpvacm.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 21504 bytes
dpnhpast.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 35328 bytes
dpnhupnp.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 60928 bytes
dpserial.dll: 5.00.2134.0001 English Final Retail 8/29/2002 04:00:00 53520 bytes
dinput.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 159232 bytes
dinput8.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 181760 bytes
dimap.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 44032 bytes
diactfrm.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 394240 bytes
joy.cpl: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:58 68608 bytes
gcdef.dll: 5.01.2600.0000 English Final Retail 8/29/2002 04:00:00 76800 bytes
pid.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:46 35328 bytes
dsound.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 367616 bytes
dsound3d.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 1294336 bytes
dswave.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 19456 bytes
dsdmo.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 181760 bytes
dsdmoprp.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 71680 bytes
dmusic.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 104448 bytes
dmband.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 28672 bytes
dmcompos.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 61440 bytes
dmime.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 181248 bytes
dmloader.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 35840 bytes
dmstyle.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 105984 bytes
dmsynth.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 103424 bytes
dmscript.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 82432 bytes
system.dll: 1.01.4322.2032 English Final Retail 2/4/2005 12:27:28 1224704 bytes
dx7vb.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 619008 bytes
dx8vb.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 1227264 bytes
dxdiagn.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 2113536 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 8/29/2002 04:00:00 924432 bytes
mfc42.dll: 6.02.4131.0000 English Final Retail 8/3/2004 23:56:44 1028096 bytes
wsock32.dll: 5.01.2600.2180 English Final Retail 8/3/2004 23:56:48 22528 bytes
amstream.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:42 70656 bytes
devenum.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:44 59904 bytes
dxmasf.dll: 6.04.0009.1133 English Final Retail 8/22/2006 04:05:26 498742 bytes
mciqtz.drv: 4.00.0096.0729 English Final Retail 8/17/1998 09:21:54 11776 bytes
mciqtz32.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:44 35328 bytes
mpg2splt.ax: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:58 148992 bytes
msdmo.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:44 14336 bytes
encapi.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 20480 bytes
qasf.dll: 10.00.0000.3802 English Final Retail 1/28/2005 13:44:28 221184 bytes
qcap.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:46 192512 bytes
qdv.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:46 279040 bytes
qdvd.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:46 385024 bytes
qedit.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:46 562176 bytes
qedwipes.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:26 733696 bytes
quartz.dll: 6.05.2600.2749 English Final Retail 8/30/2005 03:54:26 1287168 bytes
quartz.vxd: Final Retail 8/17/1998 09:21:56 5672 bytes
strmdll.dll: 4.01.0000.3936 English Final Retail 8/21/2006 09:52:08 246814 bytes
vidx16.dll: 0.00.0000.0000 English Final Retail 8/17/1998 09:21:56 10240 bytes
iac25_32.ax: 2.00.0005.0053 English Final Retail 8/3/2004 23:56:58 199680 bytes
ir41_32.ax: 4.51.0016.0003 English Final Retail 8/3/2004 23:56:58 848384 bytes
ir41_qc.dll: 4.30.0062.0002 English Final Retail 8/3/2004 23:56:44 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 8/3/2004 23:56:44 338432 bytes
ir50_32.dll: 5.2562.0015.0055 English Final Retail 8/3/2004 23:56:44 755200 bytes
ir50_qc.dll: 5.00.0063.0048 English Final Retail 8/3/2004 23:56:44 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 8/3/2004 23:56:44 183808 bytes
ivfsrc.ax: 5.10.0002.0051 English Final Retail 8/3/2004 23:56:58 154624 bytes
mswebdvd.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:46 204288 bytes
ks.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:15:22 140928 bytes
ksproxy.ax: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:58 130048 bytes
ksuser.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:44 4096 bytes
stream.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:08:04 48640 bytes
mspclock.sys: 5.03.2600.2180 English Final Retail 8/3/2004 21:58:40 5376 bytes
mspqm.sys: 5.01.2600.2180 English Final Retail 8/3/2004 21:58:42 4992 bytes
mskssrv.sys: 5.03.2600.2180 English Final Retail 8/3/2004 21:58:42 7552 bytes
swenum.sys: 5.03.2600.2180 English Final Retail 8/3/2004 21:58:42 4352 bytes
mstee.sys: 5.03.2600.2180 English Final Retail 8/3/2004 21:58:40 5504 bytes
bdaplgin.ax: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:58 18432 bytes
bdasup.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:14 11776 bytes
msdvbnp.ax: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:58 56832 bytes
psisdecd.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:46 363520 bytes
psisrndr.ax: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:58 33280 bytes
ipsink.ax: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:58 16384 bytes
mpeg2data.ax: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:58 118272 bytes
ndisip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:14 10880 bytes
mpe.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:14 15360 bytes
streamip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:14 15360 bytes
msvidctl.dll: 6.05.2600.2180 English Final Retail 8/3/2004 23:56:44 1428480 bytes
slip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:18 11136 bytes
nabtsfec.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:30 85376 bytes
ccdecode.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:18 17024 bytes
vbisurf.ax: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:58 30720 bytes
msyuv.dll: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:46 17408 bytes
kstvtune.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 61952 bytes
ksxbar.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 43008 bytes
kswdmcap.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 90624 bytes
vfwwdm32.dll: 5.01.2600.2180 English Final Retail 8/4/2004 00:56:48 53760 bytes
wstcodec.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:22 19328 bytes
wstdecod.dll: 5.03.2600.2180 English Final Retail 8/3/2004 23:56:48 50688 bytes
msdv.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:10:00 51328 bytes

------------------
DirectShow Filters
------------------

WDM Streaming VBI Codecs:
NABTS/FEC VBI Codec,0x00200000,2,1,,5.03.2600.2180
CC Decoder,0x00200000,2,1,,5.03.2600.2180
WST Codec,0x00200000,1,1,,5.03.2600.2180

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
WMVideo Advanced Decoder DMO,0x00800001,1,1,,
WMVideo 8 Decoder DMO,0x00800001,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00800001,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Sonic Scaler,0x00200000,1,1,SonicDSScaler.ax,1.00.0000.0000
WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000
Real Media Renderer,0x00200000,2,0,RMRenderer.ax,1.00.0000.0001
Pinnacle Slicer,0x00200000,0,0,DWSlicer.ax,2.00.0000.0000
Creative LiveRecording Filter,0x00400000,0,1,LiveRec.ax,1.01.0012.0000
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.2749
Pinnacle DVDSample Sink,0x00002000,1,0,DVDSampleSink.ax,1.04.0000.0018
Pinnacle VariSpeed Filter,0x00200000,0,0,DWVariSpeed.ax,15.00.0000.0002
ESink,0x00200000,1,0,ESink.ax,2.00.0000.0001
Pinnacle MPADecoder,0x00400000,1,1,MPADecoder.ax,2.01.0000.0006
Nero Scene Detector 2,0x00200000,2,0,NeSceneDetector.ax,3.02.0000.0030
CyberLink DVD Navigator,0x00600000,0,3,CLNAVX.ax,5.00.0000.1031
Creative Wave Writer,0x00200000,1,0,WavWrite.ax,1.01.0009.0000
Pinnacle Video Renderer,0x00200000,1,0,pcle_ovr.ax,5.05.0000.0002
dicas AMR Audio Decoder,0x00000000,0,0,,
DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.2180
Nero Digital Audio Decoder,0x00600000,1,1,NeAudio.ax,3.02.0000.0030
Creative MLP Source Filter,0x00400000,0,1,MlpSrc.ax,1.01.0001.0000
DV Scenes,0x00200000,1,1,NVDV.dll,3.00.0002.0001
AXMPEGAV,0x00200000,2,1,axmpeg_av.ax,2.01.0000.0003
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.2749
WM ASF Reader,0x00400000,0,0,qasf.dll,10.00.0000.3802
Creative NVF Filter,0x00400000,0,1,NvfSrc.ax,1.00.0006.0000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,10.00.0000.3802
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.2749
WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.2749
Pinnacle Infinite Pin Tee,0x00200000,1,1,pinftee.ax,8.00.0000.0000
MediaSampleGrab,0x00200000,1,1,FrameGrab.ax,2.00.0000.0000
Indeo® video 5.10 Compression Filter,0x00200000,1,1,,5.2562.0015.0055
Pinnacle video resampler,0x00200000,1,1,DWVideoResampler.ax,1.00.0000.0000
Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487
Emuzed Flow Control,0x00200000,1,1,FlowCtrl.ax,2.00.0000.0001
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.2180
MainConcept MPEG Encoder,0x00200000,2,1,mcesmpeg.ax,1.00.0001.0014
MainConcept MPEG Video Encoder,0x00200000,1,1,mcevmpeg.ax,1.00.0000.0007
MainConcept MPEG Audio Encoder,0x00200000,1,1,mceampeg.ax,1.00.0000.0003
CT Null Render Filter,0x00200000,1,0,NullRndr.ax,1.00.0001.0000
WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Pinnacle Cutlist Source,0x00200000,0,0,,
CT Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.00.0000.0001
StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.2600.2180
WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero Resize,0x00200000,1,1,NeResize.ax,3.02.0000.0030
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.2749
ESinkAudio,0x00200000,1,0,ESinkAudio.ax,1.00.0000.0000
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,,5.2562.0015.0055
Pinnacle RT DVD Muxer Filter,0x00200000,3,1,PCLERTDVDMux.ax,2.00.0000.0003
WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000.4487
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.2749
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.2749
MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050
Nero Audio Stream Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0030
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.2180
Internal LMRT Renderer,0x00800001,1,0,LMRTREND.dll,6.00.0004.0827
CyberLink Audio Effect,0x00200000,1,1,claudfx.ax,5.00.0000.1028
Pinnacle Image Scaler,0x00200000,1,1,pcleCSC.ax,1.03.0000.0066
BS DV-Decoder,0x00200000,1,1,BSDVdec.ax,1.00.0000.0000
ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000
Render Dib New,0x00200000,1,1,,
Nero Digital AVC Audio Encoder,0x00200000,1,2,NeNDAud.ax,3.02.0000.0030
Nero Digital AVC File Writer,0x00200000,1,0,NeNDMux.ax,3.02.0000.0030
Nero Digital AVC Null Renderer,0x00200000,1,0,NeNDMux.ax,3.02.0000.0030
Nero Digital AVC Muxer,0x00200000,2,1,NeNDMux.ax,3.02.0000.0030
Nero Digital AVC Video Enc,0x00200000,1,2,,
RTStreamSink,0x00200000,1,0,RTStreamSink.ax,1.00.0000.0000
Ligos MPEG Audio Decoder,0x03680001,1,1,lmpgad.ax,4.00.0000.0083
WMS Filter,0x00400000,0,1,CTWMSFLT.DLL,1.12.0001.0000
Nero QuickTime(tm) Video Decoder,0x00400000,1,1,NeQTDec.ax,3.02.0000.0030
CyberLink Line21 Decoder Filter,0x00200000,0,2,CLLine21.ax,4.00.0000.3030
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.2749
Pinnacle Windows Media Renderer2,0x00200000,0,0,WMRenderer2.ax,1.01.0000.0000
Pinnacle Wave Transform,0x00200000,0,0,DWWaveTransform.ax,1.00.0000.0000
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.2749
File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,10.00.0000.3802
Nero Digital AVC Subpicture Enc,0x00200000,1,0,NeNDMux.ax,3.02.0000.0030
Nero Format Converter,0x00200000,1,1,NeroFormatConv.ax,3.02.0000.0030
TrueMotion 2.0 Decompressor,0x00600001,1,1,tm20dec.ax,1.00.0000.0001
Slide Video to MPEG1,0x00000000,0,0,,
WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.2180
Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487
Pinnacle MPEG Video Decoder,0x00400000,1,1,PCLEMPEGVideoDecoder2.ax,1.07.0000.0007
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,
Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000
Nero Photo Source,0x00200000,0,1,NePhotoSource.ax,3.02.0000.0030
Pinnacle Scene Detect Filter,0x00200000,0,0,DWSceneDetect2.ax,14.00.0000.0000
CyberLink AudioCD Filter,0x00600000,0,1,CLAudioCD.ax,5.00.0000.1031
PCLE_MPEGEDIT,0x00200000,0,0,MPEGEdit.ax,1.00.0000.0000
Ligos GoMotion Analog to MPEG Filter,0x00200000,2,0,GoMotionAnalogToMPEG1_1.ax,1.00.0000.0005
Sonic RT Stream Source Filter,0x00400000,0,1,SonicRTStreamSource.ax,1.03.0000.0001
WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero Video Analyzer,0x00200000,2,0,NeVideoAnalyzer.ax,3.02.0000.0030
Sonic DVD LPCM Converter,0x00600000,1,1,DVDLPCMConverter.ax,1.00.0000.0000
Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero ES Video Reader,0x00600000,0,1,NDParser.ax,3.02.0000.0030
Pinnacle MPEG2 Demux II (MovieBox USB version),0x00200000,1,2,PcleDemux2MBox.ax,2.00.0001.0004
DV Source Filter,0x00400000,0,1,NVDV.dll,3.00.0002.0001
Pinnacle Colorspace Converter for ATI,0x00200000,0,0,DWAtiCsc.ax,2.00.0000.0000
Nero Audio CD Filter,0x00200000,0,1,NeAudCD.ax,3.02.0000.0030
Pinnacle Quality Controller,0x00200000,1,1,DWQualityControl.ax,1.00.0000.0000
Creative MP3 Source Filter,0x00400000,0,1,Mp3Src.ax,1.00.0010.0000
Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,10.00.0000.3802
ASX file Parser,0x00600000,1,1,wmpasf.dll,10.00.0000.3802
ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,10.00.0000.3802
NSC file Parser,0x00600000,1,1,wmpasf.dll,10.00.0000.3802
PCLE_VIDEO12,0x00200000,0,0,PCLEVideo12.ax,12.04.0001.0076
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.2749
Windows Media source filter,0x00600000,0,2,wmpasf.dll,10.00.0000.3802
Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.2749
Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero DVD Navigator,0x00600000,0,4,NeDVD.ax,3.02.0000.0030
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.2600.2180
Pinnacle Field Reverser Filter,0x00200000,0,0,DWFieldReverser.ax,3.01.0000.0001
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.2180
MPEG1RTCompress,0x00200000,1,1,mp1RTencode.AX,1.06.0000.0000
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.2749
FinePix Color Filter,0x00200000,1,1,FxColorFt.ax,1.00.0000.0000
WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.2180
Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.2749
Pinnacle PushPull (Async.),0x00400000,1,1,pushpull.ax,1.00.0000.0000
Nero Audio Sample Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0030
Ligos Virtual Source (Version 1.7),0x00200000,0,1,VirtSrc.ax,1.07.0012.0014
Nero Vcd Navigator,0x00600000,0,2,NeVcd.ax,3.02.0000.0030
Creative AC3 Source Filter,0x00400000,0,1,AC3Src.ax,1.01.0000.0000
LEAD MCMP/MJPEG Codec,0x00100000,1,1,LCODCCMP.DLL,1.00.0000.0016
LEAD MCMP/MJPEG Decoder,0x00800000,1,1,LCODCCMP.DLL,1.00.0000.0016
FrameNotify,0x00200000,1,1,FrameNotify.ax,1.00.0000.0000
Nero Audio Processor,0x00200000,1,1,NeAudioConv.ax,3.02.0000.0030
MPEGStreamEdit,0x00200000,1,3,,
CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0000.0001
Pinnacle File Writer,0x00200000,1,0,mpegrender.ax,1.00.0000.0014
Pinnacle Bender AudioPrefilter2,0x00200000,1,0,PCLEBenderAudioPrefilter2.ax,1.01.0000.0002
WM ASF Wri

Suggestions:

1. While it might not affect to your registration problem, you apparently have some DirectX issues that need to be cleaned up. Also, your video driver is really out of date. You should install the latest driver from NVIDIA for your GeForce 6600, ForceWare 93.71, as detailed under Installing NVIDIA Drivers in Myst V: Installing Video Drivers With Win XP. That driver installation procedure includes re-installing the latest end-user runtime release of DirectX 9.0c - don't neglect to do so! And disconnect your VOIP USB phone before starting the installation procedure.

2. Run the System Configuration Utility from Safe Mode.
-- a. Reboot your PC, and press the F8 key multiple times during bootup.
-- b. Select the first Safe Mode option from the resulting menu, and press Enter.
-- c. Click on <your user name> to log in, *not* on Administrator.
-- d. Click on Start > Run, and type msconfig in the Open: box.
-- e. Click on OK to open the System Configuration Utility.
-- f. Click on the Startup tab and look for a "Registration" entry in the Startup Item column.
-- g. Verify that this is the Myst V registration entry, and click on the box to uncheck it.
-- h. Click on Apply > Close > Restart to reboot.

3. Check your Registry for errors. Since Win XP doesn't have a built-in Registry diagnosis and repair utility, I use (and recommend) all of the following.
-- Symantec's Norton SystemWorks WinDoctor.
-- Rose City Software's Registry First Aid.
-- VCOM's Fix-It Utilities 7 SystemRegistry-RegistryFixer utility.
-- Lexun Freeware's Registry cleaner RegScrubXP 3.25.

Run whichever utility you use until no more repairable errors are discovered, and reboot when finished.

4. Check your hard disk for errors. Refer to How to Perform Disk Error Checking in Windows XP. Close all running programs before starting the error check, and tell Windows to automatically fix file system errors. Another option is Norton SystemWorks Disk Doctor.

5. Defragment your hard disk. To speed up the process, reboot, close all open applications, and immediately begin defragging. Refer to How To Analyze and Defragment a Disk in Windows XP and How to Defragment Your Disk Drive Volumes in Windows XP for details. Executive Software's Diskeeper 2007 is another option.

I've successfully installed the latest NVIDIA driver for my GeForce 6600 and reinstalled the latest release of DirectX 9.0c as suggested. I then ran the SCU from Safe Mode in my user name and unchecked the Myst V registration entry. Clicking on Apply still produces "AN ACCESS DENIED ERROR WAS RETURNED WHILE ATTEMPTING TO CHANGE A SERVICE. YOU MAY NEED TO LOG ON USING AN ADMINISTRATOR ACCOUNT TO MAKE THE SPECIFIED CHANGES".
Prior to all this I checked my Registry for errors with Advanced System Optimzer by Systweak Inc and again with RegScrubXP 3.25 from Lexun.
I've also completed a hard disk error check - defrag was done last month.
All of my other Applications and programmes are functioning correctly (inc Myst v) - but still the Startup problem persists.

Questions:

1. Within the past couple of days, have you used your anti-virus software (with the latest database update) to do a complete, in-depth scan of your hard disk? I recommend both McAfee and Norton.

2. Within the past couple of days, have you run complete, in-depth spyware and adware scans (with the latest database updates) of your hard disk? I regularly use and recommend all of:
-- Spybot - Search & Destroy - free version available
-- Ad-aware SE - free version available
-- Spyware Doctor - free scan available
-- PestPatrol - free scan available

3. Do you have McAfee VirusScan version 11 installed?

4. Do you have ZoneAlarm or Zone Alarm Pro installed?

5. Have you disabled Win XP's built-in firewall?

1. I have McAfee VirusScan Version 10 and whilst a complete in-depth scan had not been done for some weeks, I have now completed one with no viruses found.
2. I've not previously carried out any spyware or adware scans and have now run a complete Ad-aware SE scan - this found and removed IEHijacker.richfind and other critical Tracking Cookies.
3. I then installed and registered Spyware doctor - a complete scan found only some low risk cookies which have been removed.
I do not have ZoneAlarm or Zone Alarm Pro installed and I have not disabled Win ZP's built-in firewall.
4. Having now repeated the 3-step solutions, when I uncheck the Myst V Registration entry I still get the same "AN ACCESS DENIED ERROR...etc........................." message. This message now appears if I try to uncheck any of the start-up programmes.

More questions:

1. Do you have SpyCatcher installed?

2. When you installed Win XP, did you designate an Administrator password?

3. Are you required to enter a password when logging into Windows?


Pending those answers, try disabling Win XP's built-in firewall.
-- a. Log into Windows with full Administrator privileges, and close all open applications.
-- b. Close your Internet connection.
-- c. Disable any software firewall other than Win XP's built-in firewall.
-- d. Click on Start > Control Panel, and then double-click on Windows Firewall.
-- e. On the General tab, click on the Off (not recommended) radio button to activate it.
-- f. Click on OK, then close Control Panel back to the Desktop.
-- g. Run the System Configuration Utility and try disabling the Myst V registration entry.
----- 1. If you have more than one Windows log-in choice (like Administrator and <your user name>, for example), try the above while logged in to each choice. Reboot between choices - don't just log off.
-- h. If you don't have another software firewall, re-enable Win XP's built-in firewall, then open your Internet connection.

Firstly - thanks for your efforts and patience in trying to resolve my problem.
Answers:
1. SpyCatcher is not installed
2. No Administrator password has been designated
3. No password is required when logging into Windows - as only one user is designated, the computer starts up with no user log in.

I've tried your latest suggestions but again with no success. I've since created a new user account which starts up without the Registration window (it doesn't appear in the SCU list) but I'm still unable to uncheck other items logged into this new user account. This account now been deleted so I'm back to my usual user account.

However, in checking System Props, Advanced, User Profiles, there is an "Account Unknown" listed in addition to my Administrator and own User accounts. This "Unknown Account" does not appear as a log-in user option on Startup - could this be the source of the problem?

Yes, depending on how your "Account Unknown" was created, it could be at least part of the problem. For example, a trojan infestation could have created that user account for nefarious purposes, like sending spam Emails using your PC as a robot. A symptom of this sort of thing is lots of Internet access when you aren't the accessor.

Take a look at "Account Unknown":
-- a. Click on Start > Control Panel > User Accounts.
-- b. Under ...or pick an account to change, double-click on the "Account Unknown" icon to open the account.
-- c. Click around under the change possibilities to see what you've got.

If that doesn't tell you anything meaningful:
-- a. Click on Start > Control Panel.
-- b. Double-click Administrative Tools, and then double-click on Computer Management.
-- c. Double-click on Local Users and Groups, and then double-click on Users.
----- 1. Do you see any user accounts other than "Account Unknown" that you don't recognize? If so, double-click on the entry(s) to open it/them.
----- 2. If Guest, HelpAssistant, and SUPPORT_<hex hash> do not each have an X in a red circle next to them, double-click on the entry and check the Account is disabled box.
-- d. Double-click on "Account Unknown", then click on each tab to see what's there.

Does "Account Unknown" appear to be legitimate?

1. Start > Control Panel > User Accounts only shows my "User Name" Computer Administrator account and Guest Account (which is turned off). The "Account Unknown" does not appear here - it only appears in the User Profiles list.

2. When in Computer Management, Local Users and Groups does not appear in any of the three nodes in the left hand pane even when they are expanded. By comparison, duplicating the procedure on my wife's laptop, it appears under the System Tools node but not on mine. This might suggest that I do not have full Computer Adminstrator rights in my "User Name" account even though it is shown as such.

3. To date, I've not been aware of any increased internet access when I'm not the accessor but I'll monitor this as best possible.

Thanks once again for your patience.

This message has been edited. Last edited by: rocketr0y,

Does "Account Unknown" appear to be legitimate? If not, delete the "Account Unknown" profile.
-- a. Log into Windows with full Administrator privileges and close all open programs.
-- b. Click on Start > Control Panel, then double-click on System.
-- c. Click on the Advanced tab, then under User Profiles, click on Settings.
-- d. Click on Account Unknown under Profiles stored on this computer:, then click on Delete.
-- e. Click on OK and close back to the Desktop.
-- f. Reboot, log into Windows with full Administrator privileges, and close all open programs.
-- g. Go to User Profiles as above to verify that Account Unknown has been deleted.
-- h. Close back to the Desktop.
-- i. Run the System Configuration Utility and try disabling the Myst V registration entry.

Heimdall
Semper ubi sub ubi.

This message has been edited. Last edited by: Heimdall G,

Sorry for delay in replying - I've been away for 2 weeks.

I've successfully deleted the "Account Unknown" profile and verified that this has indeed been deleted. Unfortunately I'm still unable to disable the Myst V registration entry in the System Configuration Utility.

There has been no increased internet access when I'm not the accessor and all my other programmes and installations continue to function correctly.

Suggestions:

1. Log into Windows with full Administrator privileges, and close all open applications. Then:
-- a. Click on Start > Run
-- b. Type Control Userpasswords2 in the Open: box, and then press OK.
-- c. Check the Users must enter a user name and password box to use this computer box.
-- d. Double-click on Reset password under "Password for Administrator".
-- e. Type in and confirm a new password, then click on OK.
-- f. Click on Apply > OK to close back to the Desktop.

-- g. Click on Start > Control Panel > User Accounts > Change the way users log on or off.
-- h. Under "Select logon and logoff options", check the Use the Welcome screen box and uncheck the Use Fast User Switching box.
-- i. Click on Apply Options, then close back to the Desktop.

-- j. Click on Start, right-click on My Computer, and then click on Properties in the resulting drop-down menu.
-- k. Click on the Advanced tab, then under "Performance", click on Settings> Data Execution Prevention.
-- l. Make certain that the Turn on DEP for essential Windows programs and services only radio button is active, then click on Apply > OK > OK to close back to the Desktop.

-- m. Reboot, log into Windows with full Administrator privileges, and close all open applications.
-- n. Try using the System Configuration Utility to disable the Myst V registration entry.

2. Pressing Ctrl+Alt+Del before logging in helps to protect against some trojan-type malware.
-- a. Log into Windows with full Administrator privileges, and close all open applications.
-- b. Click on Start > Control Panel > User accounts.
-- c. Click on the Advanced tab.
-- d. In Secure logon, check the Require users to press Ctrl+Alt+Delete box.
-- e. Close back to the Desktop, and reboot.
-- f. Log into Windows with full Administrator privileges, and close all open applications.
-- g. Try using the System Configuration Utility to disable the Myst V registration entry.

3. You may have a rootkit-type of malware infestation that your current anti-malware programs aren't detecting, so download and use Microsoft's RootkitRevealer v1.71. The Download RootkitRevealer (231 KB) button is at the very bottom of the page, which is intentional because you should read *all* of the page before using the program.

Rootkits are nasty sly little buggers!! A rootkit won't appear as a Windows process in Task Manager, and its files won't show up when a program like Windows Explorer displays a file list. A rootkit will also make its Registry keys invisible to Regedit. While some rootkits are innocuous, others do bad things within your system, e.g., undetectably keylogging your passwords and sending them to a crook.

A rootkit may in fact be what's preventing you from properly using the System Configuration Utility.

RootkitRevealer works by querying Windows for a file list, then querying the file system directly without going through Windows. Any differences could be due to rootkits. Depending on how many files you have on your PC, the program may take a while to complete, so don't get impatient. Remove whatever RootkitRevealer finds that you can't verify to be a legitimate Windows process, and reboot. Then try using the System Configuration Utility to disable the Myst V registration entry.


Note that the Microsoft Windows Malicious Software Removal Tool is also available.

Results:

Suggestion 1
Steps --a. through to --e. completed but --f. Apply is greyed out after typing in a new password. This is also the case if I try to create a password for my own "User Name" account.
Steps --g. through to --m. completed OK but still unable to disable the Myst V registration entry at step --n.

Suggestion 2
I've logged in using my "User Name" account with full Administrator privileges but Start>Control Panel>User accounts does not show an Advanced tab. However, I have been able to check Require users to press Ctrl+Alt+Delete in Secure logon by using the Control Userpasswords2 route in Suggestion 1.

I'm still unable to disable the Myst V Reg entry using the Sys Config Utility and as previously mentioned, I'm also unable to disable any other programmes in the Start Up list.

Suggestion 3
I've spent much time ensuring I fully understood the rootkit-type of malware infestation before running RootkitRevealer. Fortunately it didn't show any of the nasty little buggers!

I've re-run Ad-Aware and Spyware Doctor; McAfee Security Centre, Windows Defender and Windows Firewall are always active with no adverse reports.

I've tried creating a new user account with full Administrator privilegies and whilst the Myst V Registration box doesn't appear on start up on this account, I'm still unable to disable any other Start Up programmes listed using the Sys Config Utility in this account.

Thanks once again for the time you have spent trying to find a solution.

This message has been edited. Last edited by: rocketr0y,

I'm close to running out of ideas, but here are a couple of additional suggestions:

1. To change your password:
-- a. Log into Windows with full Administrator privileges, and close all open applications.
-- b. Click on Start > Control Panel > User Accounts.
-- c. Click on <your user name>, Computer administrator > Change my password.
-- d. Type in your current password, type in a new password, and type in the new password again to confirm it.
-- e. Click on the Change Password box at the bottom of the page.
-- f. Close User Accounts back to the Desktop, and reboot.
-- g. Log into Windows with full Administrator privileges, and close all open applications.
-- h. Try using the System Configuration Utility to disable the Myst V registration entry.

2. Verify the settings of your various accounts.
-- a. Log into Windows with full Administrator privileges, and close all open applications.
-- b. Click on Start > Run.
-- c. Type Control Userpasswords2 in the Open: box, and then press OK to open User Accounts.
-- d. Click on the Advanced tab, then click on the Advanced box under "Advanced user management".
-- e. Click on the Users folder under "Local Users and Groups (Local)", then double-click on Administrator in the right-hand pane.
-- f. On the General tab, make certain that the User cannot change password and Account is disabled boxes are NOT checked, that the Password never expires box IS checked, and that Account is locked out is grayed out.
-- g. Click on the Member Of tab and make certain that Administrators shows in the "Member of:" list.
-- h. Click on OK.
-- i. Click on the Users folder under "Local Users and Groups (Local)", then double-click on <your user name> in the right-hand pane.
-- j. Make certain that the User cannot change password and Account is disabled boxes are NOT checked, that the Password never expires box IS checked, and that Account is locked out is grayed out.
-- k. Click on the Member Of tab and make certain that Administrators shows in the "Member of:" list.
-- l. Click on OK.
-- m. Click on the Groups folder under "Local Users and Groups (Local)", then double-click on Administrators in the right-hand pane.
-- n. On the General tab, make certain that you see Administrator and <your user name> in the "Members:" box. Unless you know that they're legitimate and want to keep them, remove any other entries.
-- o. Click on OK.
-- p. Double-click on the rest of the entries in the right-hand pane. Except for the following, remove any entries that you can't verify to be legitimate. Click on OK after looking at/editing each entry.
----- 1. Backup Operators, Network Configuration Operators, Power Users, Remote Desktop Users, and Replicator should have nothing in their "Members:" boxes, unless you know you've done something that would generate entries.
----- 2. Guests will have a Guest entry in its "Members:" box if you set up a Guest account.
----- 3. Users should have entries like NT AUTHORITY\Authenticated Users (S-X-X-XX) and NT AUTHORITY\INTERACTIVE (S-X-X-X) in its "Members:" box.
----- 4. HelpServicesGroup should have an entry like SUPPORT_388945a0 in its "Members:" box.
-- q. Close everything back to the Desktop, and reboot if you made any User Accounts changes.
-- r. Log into Windows with full Administrator privileges, and close all open applications.
-- s. Try using the System Configuration Utility to disable the Myst V registration entry.

Suggestion 1 has not provided the solution but it looks as though Suggestion 2 is getting to the root of the problem.

In working through it, when I get to step --e in the Users folder and under "Local Users and Groups (Local)", the right-hand pane shows the message X Local Users Group - This computer is running Windows XP Home Edition. This snapin may not be used with that version of Windows. To manage user accounts for this computer, use the User Accounts tool in the Control Panel.

When I use the User Accounts tool in Control Panel there is no Advanced tab, only the three simple tasks of 1) Change an Account 2) Create a New Account and 3)Change the way users log on or off. The only accounts shown are my "User name" account and the Guest account.
Under Task 1 "Change an Account" there are 6 further options none of which give access to the final stages of your Solution.

Rats! <sigh>

Yeah, I forgot that you're running Win XP Home. What you're seeing is why I've always recommended that folks run Win Win XP Professional instead of Home!

Some final suggestions:

1. Run Regedit to remove the Registry reference to Myst V registration. Back up your Registry before proceeding and/or create a Restore Point. If you don't have experience with Regedit, read through How to back up, edit, and restore the registry in Windows XP and Windows Server 2003. See also How to turn on and turn off System Restore in Windows XP, How to restore the operating system to a previous state in Windows XP, and Use System Restore to Undo Changes if Problems Occur.
-- a. Log into Windows with full Administrator privileges, and close all open applications.
-- b. Click on Start > Run.
-- c. Type regedit in the Open: box, and then click on OK to start Regedit.
-- d. Click on My Computer to highlight it, then click on Edit > Find.
-- e. Type Ubisoft into the Find what: box, then click on Find Next.
-- f. Press F3 (Find Next) until you get to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Documents and Settings^<your user name>^Start Menu^Programs^Startup^Registration .LNK. You can also browse directly to this HKEY.
-- g. Verify that <command> contains the string C:\PROGRA~1\Ubisoft\CYANWO~1\MYSTVE~1\register\REGIST~1.EXE -d 802928 -l english -r 7 -g -c us –I.
-- h. If it does, delete C:^Documents and Settings^<your user name>^Start Menu^Programs^Startup^Registration .LNK.
-- i. Close Regedit back to the Desktop.
-- j. Run whichever Registry diagnosis and repair utility you use until no more repairable errors are discovered. Reboot when finished.
-- k. Log into Windows with full Administrator privileges, and close all open applications.
-- l. If the "Open with" window asking which program you want to use to open Registration for Myst V does NOT pop up, you're golden. WOOOOOHOOOOO!!
-- m. If the "Open with" window asking which program you want to use to open Registration for Myst V DOES pop up, try using the System Configuration Utility to disable the Myst V registration entry.

2. If Regedit didn't help and you still can't use the System Configuration Utility to disable the Myst V registration entry, uninstall EoA, then re-install from a clean boot as detailed under Installing and Re-Installing EoA, "6. Clean-boot EoA Re-install, Previous Installation" in Myst V: Clean Boot Install/Re-install With Win XP.

3. If none of the above help, re-install Win XP and SP2 <shudder>, then re-install EoA.

WOOOOOHOOOOO!!! We are indeed golden - the little bugger is dead!

A thousand thanks to you and your team for seeing this through to the bitter end - Happy Easter one and all!

You're welcome, and Happy Easter! (My team consists of me, BTW.)