hi everyone was thinking i would put this question to you all cause i'm stuped i had a crash in the game try to uninstall the game for a fresh restart but can't uninstall or fix what ever is wrong any ideas i might try

yep, same here, could not find the uninstall..

Guys, the only time where you can find the Uninstall button either on Add/Remove Programs from Control Panel or Start/All Programs/Ubisoft/Graw is when you don't want to look for it or... I'll just give you the benefit of the doubt

thanks for that info want2snipe but the game will not uninstall from any of those place SUCH as why the general email to a group thanks anyway

quote:

Originally posted by bigwheel1974:
hi everyone was thinking i would put this question to you all cause i'm stuped i had a crash in the game try to uninstall the game for a fresh restart but can't uninstall or fix what ever is wrong any ideas i might try

But when you put your dvd in doesn't it give you an option to uninstall from disk also? Try this first.

Don't be afraid to do it manually. Delete what you visually see as graw folders and in registries. Run ccleaner and reboot.

If you need more help i'll give you a step by step way on how to do this. Psst, i will have to re-install the game myself .

Open My Computer then open the Local Disk (C
Open the program files folder.
Click on the tools menu then choose folder options
Click on the view tab and tick the box labelled "show hidden files and folders". Press OK
Open the installshield installation information folder
Search for a folder named {EFC97089-04D6-42CE-A707-A343B4A7D2CD}
Right click on the folder and choose rename. Press the End key on the keyboard and type the word OLD. Press the enter key

Reinstall the game using the original install disk.
This will replace and overwrite any missing components that were preventing the game from being uninstalled normally

one word :


FORMAT


Fresh and shiny :P

I use to have this problem when I couldnt reinstall from my cd, this due to the cd key and registry files being left from the uninstall process. These address for 2 programs that are freeware that solve this

Regcleaner www.jv16.org which show the registry files of programs still in your registry

Ccleaner www.ccleaner.com which will clean up stray files and broken links

or Systemsuite if you own it and do it manually

Hope this helps

thanks fo all the info guys but went to ubisoft tech and they walked me through all the hiden files to remove

Bigwheel1974 could you please tell us what ubi told you as I am having the same problem. I did manage to uninstall it manually, one mistake I did was I deleted Ageia drivers manually as well and then when I tried to install the game it does not let me. We need Ageia drivers for it and now I think there are some registry or hidden files which need to get rid of before installing again.

Could you please let us knw what we need to do?

Many thanks

...during the installation process right after "License Agreement...."...the next menu say's "Multiplayer registration....Please enter your 16 digit Multiplayer ID located inside your game cop. Please include the dashes (-) as weel in the field below...".....i put in the serial number provide ....and say's it's "invalid"....i dunno what to do...help

This message has been edited. Last edited by: ColinCJ,

ong.
Please contact tec spt re this problem.
https://secure.ubi.com/login/login.aspx

sign in with your Ubi sign in details and follow the format.

Also not a good idea to post your game id here.

Ok who in this thread still has an issue???

Yes, me.

I have tried the hidden folder removal but i cannot find the folder you say i need to deal with.