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Ok, so I have the Retail (Australian, if it matters) version of Hawx for PC.
I installed the game and as it finished installing it displayed a .dll error (that I've forgotten to write down, it says reinstalling could fix but I've tried that). Initially, without patches, the game runs the .exe (not the dx10.exe) but freezes on the loading screen after clicking "apply" in the profiles select screen. So I download the 1.01 patch, it runs, and then it auto patches to the 1.02 patch. Now I get the error, when trying to run the dx10.exe "the app has failed to start because d3d10_1.dll was not found. Re-installing the app may fix this prooblem. When I try to run the plain .exe, I get the error "The Exception unknown software exception (0xc000000d) occurred in the application at location 0x008c4720." I've tried reinstalling, I've tried deleting the demo, empyting the temp folder. I've tried running the dxwebsetup.exe many times, and I get the error: An internal system error occurred. Please refer to DXError.log and DirectX.log in your windows folder to determine problem. I've tried to run DXSETUP.exe from a few different sources with no success. So I really don't know what to do. I'm seeing a lot of d3d10_1.dlls for torrent d/l but am weary of viruses etc... Is that the fix? Thanks for reading, and if you can think of anything to help, please suggest it! |
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Here is my Dxdiag:
------------------ System Information ------------------ Time of this report: 10/28/2009, 19:39:54 Machine name: TROY-PC Operating System: Windows Vista™ Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205) Language: English (Regional Setting: English) System Manufacturer: GBT___ System Model: NVDAACPI BIOS: Award Modular BIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz Memory: 2046MB RAM Page File: 787MB used, 3531MB available Windows Dir: C:\Windows DirectX Version: DirectX 10 DX Setup Parameters: Not found DxDiag Version: 6.00.6000.16386 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce 8800 GTS Manufacturer: NVIDIA Chip type: GeForce 8800 GTS DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0193&SUBSYS_042110DE&REV_A2 Display Memory: 1384 MB Dedicated Memory: 617 MB Shared Memory: 767 MB Current Mode: 1440 x 900 (32 bit) (75Hz) Monitor: Generic PnP Monitor Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll Driver Version: 8.16.0011.9107 (English) DDI Version: 9Ex Driver Attributes: Final Retail Driver Date/Size: 9/27/2009 16:12:22, 7614056 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-42D3-11CF-FD50-2A241DC2C535} Vendor ID: 0x10DE Device ID: 0x0193 SubSys ID: 0x042110DE Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/2/2006 17:36:49, 235520 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Digital Output Device (SPDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/2/2006 17:36:49, 235520 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (High Definition Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 17:36:49, 235520 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Digital Input Device (SPDIF) (High Definition Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 17:36:49, 235520 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Line In (High Definition Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 17:36:49, 235520 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Gaming Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC041 FF Driver: n/a Device Name: USB Gaming Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC041 FF Driver: n/a Device Name: Gaming Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC221 FF Driver: n/a Device Name: Gaming Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC221 FF Driver: n/a Device Name: G15 Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC222 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x10DE, 0x03F1 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 11/2/2006 18:55:21, 191488 bytes | Driver: usbd.sys, 11/2/2006 18:55:00, 5888 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x046D, 0xC223 | | Location: Port_#0004.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub | | Driver: usbhub.sys, 11/2/2006 18:55:21, 191488 bytes | | | +-+ USB Human Interface Device | | | Vendor/Product ID: 0x046D, 0xC222 | | | Location: Port_#0004.Hub_#0003 | | | Matching Device ID: usb\class_03 | | | Service: HidUsb | | | Driver: hidusb.sys, 11/2/2006 18:55:01, 12288 bytes | | | Driver: hidclass.sys, 11/2/2006 18:55:01, 38912 bytes | | | Driver: hidparse.sys, 11/2/2006 18:55:00, 25472 bytes | | | | | +-+ HID-compliant device | | | | Vendor/Product ID: 0x046D, 0xC222 | | | | Matching Device ID: hid_device | | | | | | +-+ HID Keyboard Device | | | | Vendor/Product ID: 0x046D, 0xC222 | | | | Matching Device ID: hid_device_system_keyboard | | | | Service: kbdhid | | | | Driver: kbdhid.sys, 11/2/2006 18:51:12, 15872 bytes | | | | Driver: kbdclass.sys, 11/2/2006 19:49:57, 32872 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x046D, 0xC221 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/2/2006 18:51:12, 15872 bytes | Driver: kbdclass.sys, 11/2/2006 19:49:57, 32872 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 11/2/2006 18:51:13, 54784 bytes | Driver: kbdclass.sys, 11/2/2006 19:49:57, 32872 bytes | + HID-compliant mouse | Vendor/Product ID: 0x046D, 0xC041 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 11/2/2006 18:51:12, 15872 bytes | Driver: mouclass.sys, 11/2/2006 19:49:54, 31848 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 11/2/2006 19:50:28, 50792 bytes | Driver: sermouse.sys, 11/2/2006 18:51:11, 19968 bytes | Driver: mouclass.sys, 11/2/2006 19:49:54, 31848 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 147.1 GB Total Space: 238.5 GB File System: NTFS Model: WDC WD25 00KS-00MJB0 SCSI Disk Device Drive: D: Model: PIONEER DVD-RW DVR-112D ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 18:51:44, 67072 bytes Drive: F: Model: GU4291R IWM428R SCSI CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 18:51:44, 67072 bytes -------------- System Devices -------------- Name: NVIDIA MCP61 Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_B0021458&REV_A2\3&2411E6FE&0&41 Driver: n/a Name: NVIDIA MCP61 Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_B0021458&REV_A2\3&2411E6FE&0&40 Driver: n/a Name: PCI standard RAM Controller Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&0A Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_CB8410DE&REV_A1\3&2411E6FE&0&20 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:57, 140392 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_50041458&REV_A2\3&2411E6FE&0&11 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:04, 38400 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:11, 223744 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:21, 191488 bytes Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 19:46:05, 8704 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_50041458&REV_A2\3&2411E6FE&0&10 Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:05, 19456 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:11, 223744 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:21, 191488 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_A0021458&REV_A2\3&2411E6FE&0&28 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.5750.0000 (English), 11/2/2006 17:36:49, 53248 bytes Name: NVIDIA nForce Networking Controller Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_E0001458&REV_A2\3&2411E6FE&0&38 Driver: n/a Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_50021458&REV_A2\3&2411E6FE&0&30 Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6000.16386 (English), 11/2/2006 19:49:20, 13416 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:18, 42600 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6000.16386 (English), 11/2/2006 19:49:36, 19048 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:41, 107112 bytes Name: NVIDIA nForce PCI System Management Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&09 Driver: n/a Name: PCI standard RAM Controller Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_50011458&REV_A1\3&2411E6FE&0&00 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&2411E6FE&0&48 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:57, 140392 bytes Name: PCI standard ISA bridge Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&08 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6000.16386 (English), 11/2/2006 19:49:20, 13928 bytes Name: NVIDIA GeForce 8800 GTS Device ID: PCI\VEN_10DE&DEV_0193&SUBSYS_042110DE&REV_A2\4&3B4D693&0&0048 Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_1b0b3faa\NvCplSetupEng.exe, 14.00.0000.0162 (English), 9/27/2009 16:12:22, 17698552 bytes Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 10984 bytes Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 9509832 bytes Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (English), 12/5/2007 01:41:00, 795104 bytes Driver: C:\Windows\system32\nvapi.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 1074280 bytes Driver: C:\Windows\system32\nvcuda.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 1997416 bytes Driver: C:\Windows\system32\nvcuvenc.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 1714792 bytes Driver: C:\Windows\system32\nvcuvid.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 2169448 bytes Driver: C:\Windows\system32\nvd3dum.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 7614056 bytes Driver: C:\Windows\system32\nvdisp.nvu, 9/27/2009 16:12:22, 14646 bytes Driver: C:\Windows\system32\nvoglv32.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 11197032 bytes Driver: C:\Windows\system32\nvudisp.exe, 1.10.0045.0023 (English), 9/27/2009 16:12:22, 490088 bytes Driver: C:\Windows\system32\nvwgf2um.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 3310184 bytes Driver: C:\Windows\system32\nvcod.dll, 1.06.0007.0062 (English), 9/27/2009 16:12:22, 170600 bytes Driver: C:\Windows\system32\nvcod167.dll, 1.06.0007.0062 (English), 9/27/2009 16:12:22, 170600 bytes Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&2CF26B65&0&7020 Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:16, 62080 bytes Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:12, 53376 bytes Name: AMD Miscellaneous Configuration Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3 Driver: n/a Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2 Driver: n/a Name: AMD Address Map Configuration Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1 Driver: n/a Name: AMD HyperTransport(tm) Configuration Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMSpeech Decoder DMO,0x00600800,1,1,, MP3 Decoder DMO,0x00600800,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00600800,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, Annodex Demux Source 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Muxer,0x00200000,1,0,splitter.ax,1.06.0338.0023 AC3Filter,0x40000000,1,1,ac3filter.ax,1.00.0001.0000 AVI Draw,0x00600064,9,1,,6.06.6000.16386 Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324 WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6000.16386 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6000.16386 DV Video Decoder,0x00800000,1,1,,6.06.6000.16386 DTS/AC3 Source,0x00400000,0,1,dtsac3source.ax,1.00.0000.0001 Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053 ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0002.2041 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6000.16386 Null Renderer,0x00200000,1,0,qedit.dll,6.06.6000.16386 VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0010.0000 DSM Muxer,0x00200000,1,1,DSMMuxer.ax,1.00.0000.0004 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6000.16386 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6000.6324 FLV Source,0x00600000,0,0,SharedMem.bpl, 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Ubisoft Technical Support |
I know you said you installed directx from different sources, but did you happen to try installing the one located on the disc? It should be located in a Support folder. Also, try running the game using the DX9 executable instead to see if you get the same result. Do this by going into the install directory of the game, which should be located here C:\Program Files\Ubisoft\Tom Clancy's H.A.W.X. Just run the HAWX.exe (DO NOT run the HAWX_dx10 one) in this folder.
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I have tried both of these. Running dirextx from the cd doesnt seem to help.
Also as I said, when I try to run the plain .exe, I get the error "The Exception unknown software exception (0xc000000d) occurred in the application at location 0x008c4720." I think the problem might be solved if I could just run dxwebsetup.exe successfully? Or do you know if downloading the missing .dll from a torrent site would work (or more than likely a virus?). |
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Ubisoft Technical Support |
I've seen that work for some people when something like this about directx missing files comes up. It's definitely up to you to try that, but I've also seen some users delete the file from the system folder containing the directx files and then running the directx update again, which seemed to fix it for some. Apparently, at some point directx is unable to update one or more of those files. I wouldn't recommend downloading the file from a site like that though. I say this because I would hate for you to run the risk of introducing a virus to your system, but its up to you.
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I download and scanned d3d19_1.dll, and then had the error again with d3d10_1core.dll. Downloaded and scanned that, too. Now when I run the dx10 exe for hawx, I get:
The exception unknown software exception (0xc000000d) occurred in the application at location 0x008c5272. For the dx9 exe I still get: The exception unknown software exception (0xc000000d) occurred in the application at location 0x008c4720. Any fixes for these errors? Cant find anything browsing google on my own, think this is well and truly over my head. |
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Any fixes or ideas anyone? Or maybe a link to a forum or somewhere where I could perhaps find some help?
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Ubisoft Technical Support |
Try deleting the _settings_0.1.525.ini file from the Profiles folder. The location of this is C:\Users\teds.UBISOFT-ORG\Saved Games\Tom Clancy's H.A.W.X\Profiles. Run the game after this, see if you get the same error. If you do, uninstall the game and then reboot into selective startup (follow the steps below for this). Reinstall the game and remain in selective startup and then try running the game again.
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I don't seem to have a Profiles folder or that file, perhaps because I've never actually successfully made a profile.
Ill try the uninstall/selective startup if you post instructions how. Cheers |
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Ubisoft Technical Support |
Whoops...I forgot to include those steps, sorry about that. Here are the steps for rebooting into selective startup.
Go to the Start menu, and choose Run (Start Search for Windows Vista users). Delete anything on the Open line that you'll find there, and type in the word MSCONFIG. Click on OK, and that will bring up a program called the System Configuration Utility. Look down the list of startup items (not the tab labeled Startup), and choose Selective Startup (if it is not already selected). If you don't see this, make sure you've clicked on General, near the top of the window. Once you've chosen Selective Startup, uncheck 'Load Startup Items', and leave 'Process System.INI file' and 'Process Win.INI file' checked. Once you're done here, click OK, and let it reboot your computer. Your Windows environment may look different and you may get an error relating to your sound device not working (ignore this for now). Try running the game again. If the game loads and seems to be working, the problem is most likely related to one or more programs you have scheduled to load with Windows. You can then revert the settings back the way they were, and in a trial and error fashion, disable some programs using the startup tab (in the msconfig utility) to try to find the culprit. |
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Not sure why buy the only options I have for selective startup are:
Load system services Load startup items Use original boot configuration Tried it with just Load system services, same result. |
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Ubisoft Technical Support |
If you're able to launch the game in DX9 mode, try go into the Options menu in the game and then go to the Video Settings. In here, set the Antialiasing to "None". Exit the game and then go into the Nvidia Control Panel, disable or set the Antialiasing and Anisotroic settings to Off. Try running it after this.
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Nope, cant run either .exe. |
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Ubisoft Technical Support |
Try updating the sound drivers, that is the only thing at the moment that I can see that would be causing a problem. The dxdiag info you posted, shows the sound drivers with a 2006 date. There should be more recent ones available. You may need to check with your computer or motherboard manufacturer for these onboard audio drivers. Try reinstalling the game after you've updated the drivers and then try launching it again.
If you get this error or any other errors again, respond with the details of the error messages. |
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