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Posted
Ok, so I have the Retail (Australian, if it matters) version of Hawx for PC.

I installed the game and as it finished installing it displayed a .dll error (that I've forgotten to write down, it says reinstalling could fix but I've tried that).

Initially, without patches, the game runs the .exe (not the dx10.exe) but freezes on the loading screen after clicking "apply" in the profiles select screen.

So I download the 1.01 patch, it runs, and then it auto patches to the 1.02 patch. Now I get the error, when trying to run the dx10.exe "the app has failed to start because d3d10_1.dll was not found. Re-installing the app may fix this prooblem.

When I try to run the plain .exe, I get the error "The Exception unknown software exception (0xc000000d) occurred in the application at location 0x008c4720."

I've tried reinstalling, I've tried deleting the demo, empyting the temp folder. I've tried running the dxwebsetup.exe many times, and I get the error: An internal system error occurred. Please refer to DXError.log and DirectX.log in your windows folder to determine problem.

I've tried to run DXSETUP.exe from a few different sources with no success.

So I really don't know what to do. I'm seeing a lot of d3d10_1.dlls for torrent d/l but am weary of viruses etc... Is that the fix? Thanks for reading, and if you can think of anything to help, please suggest it!
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
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Here is my Dxdiag:

------------------
System Information
------------------
Time of this report: 10/28/2009, 19:39:54
Machine name: TROY-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: NVDAACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz
Memory: 2046MB RAM
Page File: 787MB used, 3531MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8800 GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0193&SUBSYS_042110DE&REV_A2
Display Memory: 1384 MB
Dedicated Memory: 617 MB
Shared Memory: 767 MB
Current Mode: 1440 x 900 (32 bit) (75Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.16.0011.9107 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 9/27/2009 16:12:22, 7614056 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-42D3-11CF-FD50-2A241DC2C535}
Vendor ID: 0x10DE
Device ID: 0x0193
SubSys ID: 0x042110DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 17:36:49, 235520 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1458E601&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 17:36:49, 235520 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 17:36:49, 235520 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Digital Input Device (SPDIF) (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 17:36:49, 235520 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 17:36:49, 235520 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
FF Driver: n/a

Device Name: Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC221
FF Driver: n/a

Device Name: Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC221
FF Driver: n/a

Device Name: G15 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC222
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x03F1
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/2/2006 18:55:21, 191488 bytes
| Driver: usbd.sys, 11/2/2006 18:55:00, 5888 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x046D, 0xC223
| | Location: Port_#0004.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/2/2006 18:55:21, 191488 bytes
| |
| +-+ USB Human Interface Device
| | | Vendor/Product ID: 0x046D, 0xC222
| | | Location: Port_#0004.Hub_#0003
| | | Matching Device ID: usb\class_03
| | | Service: HidUsb
| | | Driver: hidusb.sys, 11/2/2006 18:55:01, 12288 bytes
| | | Driver: hidclass.sys, 11/2/2006 18:55:01, 38912 bytes
| | | Driver: hidparse.sys, 11/2/2006 18:55:00, 25472 bytes
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC222
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC222
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 11/2/2006 18:51:12, 15872 bytes
| | | | Driver: kbdclass.sys, 11/2/2006 19:49:57, 32872 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC221
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/2/2006 18:51:12, 15872 bytes
| Driver: kbdclass.sys, 11/2/2006 19:49:57, 32872 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 11/2/2006 18:51:13, 54784 bytes
| Driver: kbdclass.sys, 11/2/2006 19:49:57, 32872 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC041
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 11/2/2006 18:51:12, 15872 bytes
| Driver: mouclass.sys, 11/2/2006 19:49:54, 31848 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/2/2006 19:50:28, 50792 bytes
| Driver: sermouse.sys, 11/2/2006 18:51:11, 19968 bytes
| Driver: mouclass.sys, 11/2/2006 19:49:54, 31848 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 147.1 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD25 00KS-00MJB0 SCSI Disk Device

Drive: D:
Model: PIONEER DVD-RW DVR-112D ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 18:51:44, 67072 bytes

Drive: F:
Model: GU4291R IWM428R SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 18:51:44, 67072 bytes

--------------
System Devices
--------------
Name: NVIDIA MCP61 Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_B0021458&REV_A2\3&2411E6FE&0&41
Driver: n/a

Name: NVIDIA MCP61 Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_B0021458&REV_A2\3&2411E6FE&0&40
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&0A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_CB8410DE&REV_A1\3&2411E6FE&0&20
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:57, 140392 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_50041458&REV_A2\3&2411E6FE&0&11
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:04, 38400 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:11, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:21, 191488 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 19:46:05, 8704 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_50041458&REV_A2\3&2411E6FE&0&10
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:05, 19456 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:11, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:21, 191488 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_A0021458&REV_A2\3&2411E6FE&0&28
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.5750.0000 (English), 11/2/2006 17:36:49, 53248 bytes

Name: NVIDIA nForce Networking Controller
Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_E0001458&REV_A2\3&2411E6FE&0&38
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_50021458&REV_A2\3&2411E6FE&0&30
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6000.16386 (English), 11/2/2006 19:49:20, 13416 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:18, 42600 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6000.16386 (English), 11/2/2006 19:49:36, 19048 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:41, 107112 bytes

Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&09
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_50011458&REV_A1\3&2411E6FE&0&00
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&2411E6FE&0&48
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6000.16386 (English), 11/2/2006 19:50:57, 140392 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&08
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6000.16386 (English), 11/2/2006 19:49:20, 13928 bytes

Name: NVIDIA GeForce 8800 GTS
Device ID: PCI\VEN_10DE&DEV_0193&SUBSYS_042110DE&REV_A2\4&3B4D693&0&0048
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_1b0b3faa\NvCplSetupEng.exe, 14.00.0000.0162 (English), 9/27/2009 16:12:22, 17698552 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 10984 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 9509832 bytes
Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (English), 12/5/2007 01:41:00, 795104 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 1074280 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 1997416 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 1714792 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 2169448 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 7614056 bytes
Driver: C:\Windows\system32\nvdisp.nvu, 9/27/2009 16:12:22, 14646 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 11197032 bytes
Driver: C:\Windows\system32\nvudisp.exe, 1.10.0045.0023 (English), 9/27/2009 16:12:22, 490088 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.16.0011.9107 (English), 9/27/2009 16:12:22, 3310184 bytes
Driver: C:\Windows\system32\nvcod.dll, 1.06.0007.0062 (English), 9/27/2009 16:12:22, 170600 bytes
Driver: C:\Windows\system32\nvcod167.dll, 1.06.0007.0062 (English), 9/27/2009 16:12:22, 170600 bytes

Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&2CF26B65&0&7020
Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:16, 62080 bytes
Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6000.16386 (English), 11/2/2006 18:55:12, 53376 bytes

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
Driver: n/a

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Annodex Demux Source Filter,0x00600000,0,0,dsfAnxDemux.dll,
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,
Ogg Demux Source Filter,0x00600000,0,0,dsfOggDemux.dll,
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,
LEAD DVD Playlist Parser,0x00600000,1,2,ltmm15.dll,15.01.0000.0002
VP6 Decompressor,0x00800000,1,1,vp6dec.ax,6.04.0002.0000
ffdshow MPEG-4 Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0002.2041
Full Screen Renderer,0x00200000,1,0,,6.06.6000.16386
CoreVorbis Audio Decoder,0x00800000,1,1,CoreVorbis.ax,1.01.0000.0079
DSM Splitter,0x00600000,1,1,DSMSplitter.ax,1.00.0000.0005
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0002.2041
ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0002.2041
DV Muxer,0x00400000,0,0,,6.06.6000.16386
Color Space Converter,0x00400001,1,1,,6.06.6000.16386
WM ASF Reader,0x00400000,0,0,,11.00.6000.6324
AudioSwitcher,0x00200000,1,1,audioswitcher.ax,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6000.6324
AVI Splitter,0x00600000,1,1,,6.06.6000.16386
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6000.16386
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.5840.6324
RealVideo Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0001.0001
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6000.16386
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6000.16386
MJPEG Decompressor,0x00600000,1,1,,6.06.6000.16386
Orban-CT AAC/aacPlus Stream Parser,0x00800001,0,2,aacpParser.dll,1.00.0025.1000
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6000.16386
SAMI (CC) Parser,0x00400000,1,1,,6.06.6000.16386
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6000.16386
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6000.16386
MP4 Source,0x00600000,0,0,MP4Splitter.dll,1.00.0000.0002
RadLight APE DirectShow Filter,0x00600000,0,1,RLAPEDec.ax,1.00.0000.0004
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324
File Source (MP3),0x00400000,0,1,mp3Source.ax,
Nero QuickTime(tm) Video Decoder,0x00400000,1,1,NeQTDec.ax,4.06.0015.0000
D2VSource,0x00600000,0,1,d2vsource.ax,1.00.0000.0000
FLV Splitter,0x00600000,1,1,SharedMem.bpl,
Internal Script Command Renderer,0x00800001,1,0,,6.06.6000.16386
MPEG Audio Decoder,0x03680001,1,1,,6.06.6000.16386
DV Splitter,0x00600000,1,2,,6.06.6000.16386
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6000.16386
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.06.0338.0023
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.06.0338.0023
Nero ES Video Reader,0x00600000,0,1,NDParser.ax,4.06.0015.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6000.6324
MP4 Splitter,0x00600000,1,1,MP4Splitter.dll,1.00.0000.0002
XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
File Source (Monkey Audio),0x00400000,0,1,monkeysource.ax,
RadLight OptimFROG DirectShow Filter,0x00600000,0,1,RLOFRDec.ax,1.00.0000.0001
ShoutcastSource,0x00600000,0,1,shoutcastsource.ax,1.00.0000.0001
ACM Wrapper,0x00600000,1,1,,6.06.6000.16386
Video Renderer,0x00800001,1,0,,6.06.6000.16386
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6000.16386
Ogg Source,0x00600001,0,0,OggSplitter.ax,1.00.0000.0000
Line 21 Decoder,0x00600000,1,1,,6.06.6000.16386
Video Port Manager,0x00600000,2,1,,6.06.6000.16386
Video Renderer,0x00400000,1,0,,6.06.6000.16386
Haali Video Renderer,0x00200000,1,0,dxr.dll,
RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.00.0001.0001
DivX Decoder Filter,0xff800000,1,1,divxdec.ax,6.06.0001.0004
WM ASF Writer,0x00400000,0,0,,11.00.6000.6324
FLV Video Decoder,0x00600000,1,1,SharedMem.bpl,
DSM Source,0x00600000,0,0,DSMSplitter.ax,1.00.0000.0005
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6000.16386
File writer,0x00200000,1,0,,6.06.6000.16386
RadLight MPC DirectShow Filter,0x00600000,0,1,RLMPCDec.ax,1.00.0000.0003
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.06.0338.0023
AVI<->AC3/DTS,0x00600000,1,1,avi2ac3filter.ax,1.00.0000.0000
DirectVobSub,0x00200000,2,1,VSFilter.dll,1.00.0001.0003
RealAudio Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0001.0001
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,1.00.0001.0003
DVD Navigator,0x00200000,0,3,,6.06.6000.16386
Ogg Splitter,0x00600001,1,1,OggSplitter.ax,1.00.0000.0000
Overlay Mixer2,0x00200000,1,1,,6.06.6000.16386
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.06.0338.0023
AC3Filter,0x40000000,1,1,ac3filter.ax,1.00.0001.0000
AVI Draw,0x00600064,9,1,,6.06.6000.16386
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6000.6324
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6000.16386
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6000.16386
DV Video Decoder,0x00800000,1,1,,6.06.6000.16386
DTS/AC3 Source,0x00400000,0,1,dtsac3source.ax,1.00.0000.0001
Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0002.2041
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6000.16386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6000.16386
VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0010.0000
DSM Muxer,0x00200000,1,1,DSMMuxer.ax,1.00.0000.0004
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6000.16386
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6000.6324
FLV Source,0x00600000,0,0,SharedMem.bpl,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6000.16386
Smart Tee,0x00200000,1,2,,6.06.6000.16386
Overlay Mixer,0x00200000,0,0,,6.06.6000.16386
AVI Decompressor,0x00600000,1,1,,6.06.6000.16386
AVI/WAV File Source,0x00400000,0,2,,6.06.6000.16386
CDXA Reader,0x00400000,0,1,cdxareader.ax,1.00.0000.0001
MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.dll,1.00.0000.0002
Wave Parser,0x00400000,1,1,,6.06.6000.16386
MIDI Parser,0x00400000,1,1,,6.06.6000.16386
Multi-file Parser,0x00400000,1,1,,6.06.6000.16386
File stream renderer,0x00400000,1,1,,6.06.6000.16386
Nero QuickTime(tm) Audio Decoder,0x00400000,1,1,NeQTDec.ax,4.06.0015.0000
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.5840.6324
Nero Digital Parser,0x00600000,0,3,NDParser.ax,4.06.0015.0000
RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0001
AVI Mux,0x00200000,1,0,,6.06.6000.16386
MPEG4 Video Source,0x00600000,0,0,MP4Splitter.dll,1.00.0000.0002
CyberLink QuickTime Source Filter,0x00200000,0,2,QuickTime.ax,1.00.0000.1016
Line 21 Decoder 2,0x00600002,1,1,,6.06.6000.16386
File Source (Async.),0x00400000,0,1,,6.06.6000.16386
File Source (URL),0x00400000,0,1,,6.06.6000.16386
Haali Video Sink,0x00200000,1,0,splitter.ax,1.06.0338.0023
DTSWAVSource,0x00800000,0,1,DTSWAVSource.ax,1.00.0000.0002
AC3File,0x00600000,0,1,ac3file.ax,
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6000.16386
Enhanced Video Renderer,0x00200000,1,0,evr.dll,5.00.0001.0001
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6000.16386
MPEG Video Decoder,0x40000001,1,1,,6.06.6000.16386

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6000.16386

WDM Streaming Data Transforms:
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,6.00.6000.16386

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6000.16386
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.00.0002.2041
MJPEG Compressor,0x00200000,0,0,,6.06.6000.16386
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6000.16386
DivX® 6.6.1 Codec (2 Logical CPUs),0x00200000,1,1,,6.06.6000.16386
ffdshow Video Codec,0x00200000,1,1,,6.06.6000.16386
Fraps Video Decompressor,0x00200000,1,1,,6.06.6000.16386
Intel IYUV codec,0x00200000,1,1,,6.06.6000.16386
Intel IYUV codec,0x00200000,1,1,,6.06.6000.16386
Microsoft RLE,0x00200000,1,1,,6.06.6000.16386
Microsoft Video 1,0x00200000,1,1,,6.06.6000.16386
Microsoft Windows Media Video 9,0x00200000,1,1,,6.06.6000.16386
Xfire Video Codec,0x00200000,1,1,,6.06.6000.16386
XviD MPEG-4 Codec,0x00200000,1,1,,6.06.6000.16386
DivX® 6.6.1 YV12 Decoder,0x00200000,1,1,,6.06.6000.16386

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IAC2,0x00200000,1,1,,6.06.6000.16386
ffdshow Audio Decoder,0x00200000,1,1,,6.06.6000.16386
IMA ADPCM,0x00200000,1,1,,6.06.6000.16386
PCM,0x00200000,1,1,,6.06.6000.16386
Ogg Vorbis (mode1),0x00200000,1,1,,6.06.6000.16386
Ogg Vorbis (mode2),0x00200000,1,1,,6.06.6000.16386
Ogg Vorbis (mode3),0x00200000,1,1,,6.06.6000.16386
Ogg Vorbis (mode1+),0x00200000,1,1,,6.06.6000.16386
Ogg Vorbis (mode2+),0x00200000,1,1,,6.06.6000.16386
Ogg Vorbis (mode3+),0x00200000,1,1,,6.06.6000.16386
Microsoft ADPCM,0x00200000,1,1,,6.06.6000.16386
GSM 6.10,0x00200000,1,1,,6.06.6000.16386
Messenger Audio Codec,0x00200000,1,1,,6.06.6000.16386
CCITT A-Law,0x00200000,1,1,,6.06.6000.16386
CCITT u-Law,0x00200000,1,1,,6.06.6000.16386
MPEG Layer-3,0x00200000,1,1,,6.06.6000.16386

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,,6.06.6000.16386
Digital Input Device (SPDIF) (H,0x00200000,0,0,,6.06.6000.16386
Line In (High Definition Audio ,0x00200000,0,0,,6.06.6000.16386

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6000.16386
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6000.16386

WDM Streaming Capture Devices:
HD Audio Mixed capture,0x00200000,1,1,,6.00.6000.16386
HD Audio Digital in,0x00200000,1,1,,6.00.6000.16386

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,,6.00.6000.16386
HD Audio SPDIF out,0x00200000,1,1,,6.00.6000.16386

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6000.16386

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6000.16386

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6000.16386
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6000.16386

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6000.16386
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6000.16386
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6000.16386

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6000.16386

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,,6.06.6000.16386
Default DirectSound Device,0x00800000,1,0,,6.06.6000.16386
Default WaveOut Device,0x00200000,1,0,,6.06.6000.16386
Digital Output Device (SPDIF) (,0x00200000,1,0,,6.06.6000.16386
DirectSound: Digital Output Device (SPDIF) (High Definition Audio Device),0x00200000,1,0,,6.06.6000.16386
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,,6.06.6000.16386
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
Posted Hide Post
I know you said you installed directx from different sources, but did you happen to try installing the one located on the disc? It should be located in a Support folder. Also, try running the game using the DX9 executable instead to see if you get the same result. Do this by going into the install directory of the game, which should be located here C:\Program Files\Ubisoft\Tom Clancy's H.A.W.X. Just run the HAWX.exe (DO NOT run the HAWX_dx10 one) in this folder.
 
Posts: 171 | Registered: Tue July 06 2004Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I have tried both of these. Running dirextx from the cd doesnt seem to help.

Also as I said, when I try to run the plain .exe, I get the error "The Exception unknown software exception (0xc000000d) occurred in the application at location 0x008c4720."

I think the problem might be solved if I could just run dxwebsetup.exe successfully?

Or do you know if downloading the missing .dll from a torrent site would work (or more than likely a virus?).
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
Posted Hide Post
I've seen that work for some people when something like this about directx missing files comes up. It's definitely up to you to try that, but I've also seen some users delete the file from the system folder containing the directx files and then running the directx update again, which seemed to fix it for some. Apparently, at some point directx is unable to update one or more of those files. I wouldn't recommend downloading the file from a site like that though. I say this because I would hate for you to run the risk of introducing a virus to your system, but its up to you.
 
Posts: 171 | Registered: Tue July 06 2004Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I download and scanned d3d19_1.dll, and then had the error again with d3d10_1core.dll. Downloaded and scanned that, too. Now when I run the dx10 exe for hawx, I get:

The exception unknown software exception (0xc000000d) occurred in the application at location 0x008c5272.

For the dx9 exe I still get:

The exception unknown software exception (0xc000000d) occurred in the application at location 0x008c4720.

Any fixes for these errors? Cant find anything browsing google on my own, think this is well and truly over my head.
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Any fixes or ideas anyone? Or maybe a link to a forum or somewhere where I could perhaps find some help?
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
Posted Hide Post
Try deleting the _settings_0.1.525.ini file from the Profiles folder. The location of this is C:\Users\teds.UBISOFT-ORG\Saved Games\Tom Clancy's H.A.W.X\Profiles. Run the game after this, see if you get the same error. If you do, uninstall the game and then reboot into selective startup (follow the steps below for this). Reinstall the game and remain in selective startup and then try running the game again.
 
Posts: 171 | Registered: Tue July 06 2004Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I don't seem to have a Profiles folder or that file, perhaps because I've never actually successfully made a profile.

Ill try the uninstall/selective startup if you post instructions how. Cheers
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
Posted Hide Post
Whoops...I forgot to include those steps, sorry about that. Here are the steps for rebooting into selective startup.

Go to the Start menu, and choose Run (Start Search for Windows Vista users). Delete anything on the Open line that you'll find there, and type in the word MSCONFIG. Click on OK, and that will bring up a program called the System Configuration Utility.

Look down the list of startup items (not the tab labeled Startup), and choose Selective Startup (if it is not already selected). If you don't see this, make sure you've clicked on General, near the top of the window. Once you've chosen Selective Startup, uncheck 'Load Startup Items', and leave 'Process System.INI file' and 'Process Win.INI file' checked. Once you're done here, click OK, and let it reboot your computer.

Your Windows environment may look different and you may get an error relating to your sound device not working (ignore this for now). Try running the game again. If the game loads and seems to be working, the problem is most likely related to one or more programs you have scheduled to load with Windows. You can then revert the settings back the way they were, and in a trial and error fashion, disable some programs using the startup tab (in the msconfig utility) to try to find the culprit.
 
Posts: 171 | Registered: Tue July 06 2004Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Not sure why buy the only options I have for selective startup are:

Load system services
Load startup items
Use original boot configuration

Tried it with just Load system services, same result.
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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If you're able to launch the game in DX9 mode, try go into the Options menu in the game and then go to the Video Settings. In here, set the Antialiasing to "None". Exit the game and then go into the Nvidia Control Panel, disable or set the Antialiasing and Anisotroic settings to Off. Try running it after this.
 
Posts: 171 | Registered: Tue July 06 2004Reply With QuoteEdit or Delete MessageReport This Post
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Nope, cant run either .exe.
 
Posts: 8 | Registered: Wed October 28 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
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Try updating the sound drivers, that is the only thing at the moment that I can see that would be causing a problem. The dxdiag info you posted, shows the sound drivers with a 2006 date. There should be more recent ones available. You may need to check with your computer or motherboard manufacturer for these onboard audio drivers. Try reinstalling the game after you've updated the drivers and then try launching it again.

If you get this error or any other errors again, respond with the details of the error messages.
 
Posts: 171 | Registered: Tue July 06 2004Reply With QuoteEdit or Delete MessageReport This Post
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