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Posted
Some time ago I had Raven Shield installed on my laptop.
Now I wanted to install again, but when I insert the install CD I am prompted to uninstall. Choosing this I get the following error message:

>SetupDLL\SetupDLL.cpp(439)
PAPP:Tom Clancy's Rainbow Six 3: Raven Shield
PVENDOR:Red Storm Entertainment (http://www.ubi.com)
PGUID:AF131494-F5D8-45C5-938C-D5F020CF1B0D
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 0.0

Clicking OK I get this message:

InstallShield Wizard
(blah blah blah)
Errorcode: -5001

Running regedit I háve removed anything regarding ubisoft/red storm entertainment/R6/rainbow six/raven shield. But still it will not work???
 
Posts: 6 | Registered: Wed January 31 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I have the exact same problem, so BUMP.
 
Posts: 1 | Registered: Sun January 13 2008Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I have the same issue.
 
Posts: 2 | Registered: Sun April 20 2008Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
quote:
gedit I háve removed anything regarding ubisoft/red storm entertainment/R6/rainbow six/raven shield. But still it will not work???

I have same problem. Guess no one has solution? If other place in forum can u post link?
 
Posts: 1 | Registered: Fri August 01 2008Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Can you see Raven Shield in installed programs list?
 
Posts: 67 | Registered: Tue October 18 2005Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I just tried uninstalling this game the other day and I am having the same problems. My friend said to check the registries for the game and try deleting or changing the values. So bump for now, I'ma save my registry and try some stuff.
 
Posts: 1 | Registered: Thu August 27 2009Reply With QuoteEdit or Delete MessageReport This Post
Ubisoft Technical Support
Posted Hide Post
The uninstall Registry Entries are as follows for Ravenshield:

HKEY_LOCAL)MACHINE\SOFTWARE\Red Storm Entertainment\RAVENSHIELD

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AF131494 - F5D8 - 45C5 - 938C - D5F020CF1B0D}

Try removing these two from the registry and see if you are able to re-install.

Note - if you are unsure how to properly remove keys from the registry, try using a registry cleaner. Removing the wrong items from the registry could cause serious problems on your PC.

To enter the registry editor:

1. Click Start
2. Click Run
3. Type REGEDIT in the textfield, then press OK

Windows Vista is not a supported OS with this software, these intructions are for Windows XP users.
 
Posts: 362 | Registered: Wed March 20 2002Reply With QuoteEdit or Delete MessageReport This Post
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