Which game are you trying to run and have you contacted technical support?
Hello there, Can't get the game to work on my laptop. This is a link to show you what i'm running.
2nd generation Intel® Core™ i7-2670QM processor (2.20 GHz with Turbo Boost up to 3.10 GHz)
English Genuine Windows® 7 Home Premium (64 BIT)
17.3 FHD 3D WLED TL (1920x1080) 1080p with 2.0 Mega Pixel Integrated Camera with 3D Glasses
12GB Dual Channel DDR3 SDRAM at 1333MHz
750GB (7,200rpm) Serial ATA Hard Drive
DVD+/-RW (DVD, CD read and write)
3GB NVIDIA® GeForce® GT 555M Graphics Card - 3D Capable