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andrew_hosford
05-27-2014, 09:23 AM
I just installed the game and I get no sound. I have Directx 11 installed and have updated all of my drivers. I am using the Realtek HD Audio on my motherboard which works with all my Steam games. This is the first Uplay game I have installed so I don't know if its Uplay or some other issue.

I have set my audio output to 16 bit, 44K.

I have tried some other fixes I've seen such as turning off all other audio drivers like for my HDMI and I can't seem to find any setting for enabling/disabling sound in the Uplay client. I have also tried the "minimize Uplay before the game starts" workaround but to no avail.

I have also updated my audio codecs to the latest version per realtek's website.

Please help!

http://i1172.photobucket.com/albums/r578/Andrew_Awsem-o/dxdiag_zpsf6a1d6d2.png

http://i1172.photobucket.com/albums/r578/Andrew_Awsem-o/Defaultaudio_zps827ef307.png

http://i1172.photobucket.com/albums/r578/Andrew_Awsem-o/disabledhardware_zpsf9ffc868.png

Ubi-MoshiMoshi
05-27-2014, 04:50 PM
Hi, please contact Technical Support, the link is in my signature.