Crash/Boot [Archive] - Ubisoft Forums

XyZspineZyX

11-21-2003, 04:30 AM

Every time I try to start GR it stops and an erroe message comes up. It says" This program has performed an illegal operation and will be shut down. GHOSTRECON caused an invalid page fault in
module GHOSTRECON.EXE at 0177:006725b0.
Registers:
EAX=0088bcff CS=0177 EIP=006725b0 EFLGS=00010286
EBX=00c7f9c4 SS=017f ESP=00c7f95c EBP=00c7f968
ECX=024b60f0 DS=017f ESI=00000000 FS=130f
EDX=024b7730 ES=017f EDI=024b60f0 GS=0000
Bytes at CS:EIP:
8a 06 46 8a 27 47 38 c4 74 f2 2c 41 3c 1a 1a c9
Stack dump:
00c7f9c4 00000054 02222ed0 ffffffff 00520109 024b60f0 00000000 007dd05c 02222ed0 02222ed0 029b0010 0051fd68 00c7f9c4 029b00b4 0051b936 00c7fa38

My IKE log reads:

GHOSTRECON caused an Access Violation in module GHOSTRECON.EXE at 0177:006725b0.
Exception handler called in Main Thread.
Error occurred at 11/20/2003 20:00:30.
C:\PROGRAM FILES\RED STORM ENTERTAINMENT\GHOST RECON\GHOSTRECON.EXE, run by Mhawkins.
1 processor(s), type 586.
512 MBytes physical memory.
Read from location ffffffff caused an access violation.

Registers:
EAX=0088bcff CS=0177 EIP=006725b0 EFLGS=00010286
EBX=00c7f9c4 SS=017f ESP=00c7f95c EBP=00c7f968
ECX=024b60f0 DS=017f ESI=00000000 FS=0e67
EDX=024b7730 ES=017f EDI=024b60f0 GS=0000
Bytes at CS:EIP:
8a 06 46 8a 27 47 38 c4 74 f2 2c 41 3c 1a 1a c9

Stack trace:
006725B0: GHOSTRECON.EXE! <no symbol>, <no file>, <no line>
00520109: GHOSTRECON.EXE! <no symbol>, <no file>, <no line>

Module list: names, addresses, sizes, time stamps and file times:
C:\PROGRAM FILES\RED STORM ENTERTAINMENT\GHOST RECON\GHOSTRECON.EXE, loaded at 0x00400000 - 5757681 bytes - 3bb8d666 - file date is 10/1/2001 16:48:04
C:\WINDOWS\SYSTEM\D3D8.DLL, loaded at 0x00920000 - 1188864 bytes - 3dedc941 - file date is 12/12/2002 00:14:32
C:\WINDOWS\TEMP\~EF04BD\~DF394B.TMP, loaded at 0x10000000 - 410664 bytes - 3b3c97bb - file date is 11/20/2003 20:00:16
C:\WINDOWS\SYSTEM\CRYPT32.DLL, loaded at 0x5cf00000 - 372496 bytes - 3d811ed5 - file date is 9/12/2002 15:10:16
C:\WINDOWS\SYSTEM\SHLWAPI.DLL, loaded at 0x63180000 - 395264 bytes - 3f11dc57 - file date is 7/13/2003 16:05:42
C:\WINDOWS\SYSTEM\OLEAUT32.DLL, loaded at 0x65340000 - 929792 bytes - 3ab29d2e - file date is 12/2/2002 20:55:26
C:\WINDOWS\SYSTEM\DINPUT8.DLL, loaded at 0x70000000 - 192512 bytes - 3d3741e1 - file date is 10/30/2001 08:10:00
C:\WINDOWS\SYSTEM\WININET.DLL, loaded at 0x70200000 - 585728 bytes - 3d6e2aa6 - file date is 8/29/2002 00:00:00
C:\PROGRAM FILES\RED STORM ENTERTAINMENT\GHOST RECON\DBGHELP.DLL, loaded at 0x72a00000 - 163088 bytes - 3af32067 - file date is 8/10/2001 09:27:10
C:\WINDOWS\SYSTEM\WSOCK32.DLL, loaded at 0x75fa0000 - 40960 bytes - 3720a232 - file date is 12/28/2001 19:36:10
C:\WINDOWS\SYSTEM\WS2HELP.DLL, loaded at 0x75fe0000 - 24576 bytes - 3720a231 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\WS2_32.DLL, loaded at 0x76000000 - 73728 bytes - 3720a231 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\WNASPI32.DLL, loaded at 0x760e0000 - 36864 bytes - 3720a231 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\MSVCRT.DLL, loaded at 0x78000000 - 290869 bytes - 37f2c227 - file date is 6/8/2000 17:00:00
C:\WINDOWS\SYSTEM\MSWSOCK.DLL, loaded at 0x794d0000 - 86016 bytes - 3720a206 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\MSOSS.DLL, loaded at 0x79e00000 - 151552 bytes - 3720a200 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\RPCRT4.DLL, loaded at 0x7fb90000 - 339968 bytes - 3720a1d0 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\OLE32.DLL, loaded at 0x7ff20000 - 790528 bytes - 3720a1d0 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\DDRAW.DLL, loaded at 0xbaaa0000 - 358400 bytes - 3dedc926 - file date is 12/12/2002 00:14:32
C:\WINDOWS\SYSTEM\DSOUND.DLL, loaded at 0xbeaf0000 - 457728 bytes - 3dedc967 - file date is 12/12/2002 00:14:32
C:\WINDOWS\SYSTEM\WINMM.DLL, loaded at 0xbfdf0000 - 65536 bytes - 3720a1ce - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\VERSION.DLL, loaded at 0xbfe70000 - 24576 bytes - 3720a1cd - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\ADVAPI32.DLL, loaded at 0xbfe80000 - 65536 bytes - 3720a1cd - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\NTDLL.DLL, loaded at 0xbfee0000 - 20480 bytes - 3546ab93 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\GDI32.DLL, loaded at 0xbff20000 - 155648 bytes - 353ec272 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\USER32.DLL, loaded at 0xbff50000 - 69632 bytes - 3720a1cd - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\KERNEL32.DLL, loaded at 0xbff70000 - 471040 bytes - 371fc2b3 - file date is 4/23/1999 22:22:00

XyZspineZyX

11-21-2003, 04:30 AM

Every time I try to start GR it stops and an erroe message comes up. It says" This program has performed an illegal operation and will be shut down. GHOSTRECON caused an invalid page fault in
module GHOSTRECON.EXE at 0177:006725b0.
Registers:
EAX=0088bcff CS=0177 EIP=006725b0 EFLGS=00010286
EBX=00c7f9c4 SS=017f ESP=00c7f95c EBP=00c7f968
ECX=024b60f0 DS=017f ESI=00000000 FS=130f
EDX=024b7730 ES=017f EDI=024b60f0 GS=0000
Bytes at CS:EIP:
8a 06 46 8a 27 47 38 c4 74 f2 2c 41 3c 1a 1a c9
Stack dump:
00c7f9c4 00000054 02222ed0 ffffffff 00520109 024b60f0 00000000 007dd05c 02222ed0 02222ed0 029b0010 0051fd68 00c7f9c4 029b00b4 0051b936 00c7fa38

My IKE log reads:

GHOSTRECON caused an Access Violation in module GHOSTRECON.EXE at 0177:006725b0.
Exception handler called in Main Thread.
Error occurred at 11/20/2003 20:00:30.
C:\PROGRAM FILES\RED STORM ENTERTAINMENT\GHOST RECON\GHOSTRECON.EXE, run by Mhawkins.
1 processor(s), type 586.
512 MBytes physical memory.
Read from location ffffffff caused an access violation.

Registers:
EAX=0088bcff CS=0177 EIP=006725b0 EFLGS=00010286
EBX=00c7f9c4 SS=017f ESP=00c7f95c EBP=00c7f968
ECX=024b60f0 DS=017f ESI=00000000 FS=0e67
EDX=024b7730 ES=017f EDI=024b60f0 GS=0000
Bytes at CS:EIP:
8a 06 46 8a 27 47 38 c4 74 f2 2c 41 3c 1a 1a c9

Stack trace:
006725B0: GHOSTRECON.EXE! <no symbol>, <no file>, <no line>
00520109: GHOSTRECON.EXE! <no symbol>, <no file>, <no line>

Module list: names, addresses, sizes, time stamps and file times:
C:\PROGRAM FILES\RED STORM ENTERTAINMENT\GHOST RECON\GHOSTRECON.EXE, loaded at 0x00400000 - 5757681 bytes - 3bb8d666 - file date is 10/1/2001 16:48:04
C:\WINDOWS\SYSTEM\D3D8.DLL, loaded at 0x00920000 - 1188864 bytes - 3dedc941 - file date is 12/12/2002 00:14:32
C:\WINDOWS\TEMP\~EF04BD\~DF394B.TMP, loaded at 0x10000000 - 410664 bytes - 3b3c97bb - file date is 11/20/2003 20:00:16
C:\WINDOWS\SYSTEM\CRYPT32.DLL, loaded at 0x5cf00000 - 372496 bytes - 3d811ed5 - file date is 9/12/2002 15:10:16
C:\WINDOWS\SYSTEM\SHLWAPI.DLL, loaded at 0x63180000 - 395264 bytes - 3f11dc57 - file date is 7/13/2003 16:05:42
C:\WINDOWS\SYSTEM\OLEAUT32.DLL, loaded at 0x65340000 - 929792 bytes - 3ab29d2e - file date is 12/2/2002 20:55:26
C:\WINDOWS\SYSTEM\DINPUT8.DLL, loaded at 0x70000000 - 192512 bytes - 3d3741e1 - file date is 10/30/2001 08:10:00
C:\WINDOWS\SYSTEM\WININET.DLL, loaded at 0x70200000 - 585728 bytes - 3d6e2aa6 - file date is 8/29/2002 00:00:00
C:\PROGRAM FILES\RED STORM ENTERTAINMENT\GHOST RECON\DBGHELP.DLL, loaded at 0x72a00000 - 163088 bytes - 3af32067 - file date is 8/10/2001 09:27:10
C:\WINDOWS\SYSTEM\WSOCK32.DLL, loaded at 0x75fa0000 - 40960 bytes - 3720a232 - file date is 12/28/2001 19:36:10
C:\WINDOWS\SYSTEM\WS2HELP.DLL, loaded at 0x75fe0000 - 24576 bytes - 3720a231 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\WS2_32.DLL, loaded at 0x76000000 - 73728 bytes - 3720a231 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\WNASPI32.DLL, loaded at 0x760e0000 - 36864 bytes - 3720a231 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\MSVCRT.DLL, loaded at 0x78000000 - 290869 bytes - 37f2c227 - file date is 6/8/2000 17:00:00
C:\WINDOWS\SYSTEM\MSWSOCK.DLL, loaded at 0x794d0000 - 86016 bytes - 3720a206 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\MSOSS.DLL, loaded at 0x79e00000 - 151552 bytes - 3720a200 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\RPCRT4.DLL, loaded at 0x7fb90000 - 339968 bytes - 3720a1d0 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\OLE32.DLL, loaded at 0x7ff20000 - 790528 bytes - 3720a1d0 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\DDRAW.DLL, loaded at 0xbaaa0000 - 358400 bytes - 3dedc926 - file date is 12/12/2002 00:14:32
C:\WINDOWS\SYSTEM\DSOUND.DLL, loaded at 0xbeaf0000 - 457728 bytes - 3dedc967 - file date is 12/12/2002 00:14:32
C:\WINDOWS\SYSTEM\WINMM.DLL, loaded at 0xbfdf0000 - 65536 bytes - 3720a1ce - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\VERSION.DLL, loaded at 0xbfe70000 - 24576 bytes - 3720a1cd - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\ADVAPI32.DLL, loaded at 0xbfe80000 - 65536 bytes - 3720a1cd - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\NTDLL.DLL, loaded at 0xbfee0000 - 20480 bytes - 3546ab93 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\GDI32.DLL, loaded at 0xbff20000 - 155648 bytes - 353ec272 - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\USER32.DLL, loaded at 0xbff50000 - 69632 bytes - 3720a1cd - file date is 4/23/1999 22:22:00
C:\WINDOWS\SYSTEM\KERNEL32.DLL, loaded at 0xbff70000 - 471040 bytes - 371fc2b3 - file date is 4/23/1999 22:22:00

XyZspineZyX

11-22-2003, 06:51 AM

To HawkDog,

Follow the below uninstall and tell us what CD's of the game you have or is it a boxed set?

GR Uninstall

First of go to your add/remove program and uninstall GR/UBI and then follow below and delete the GR/UBI folders

1-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/red storm entertainment

2-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/UBI.com

To start from scratch uninstall all of GR and UBI and at your own risk do this but first back it up.

(1) start/run and type this: regedit and press ok

Up the top click file/export and on the pop up window down the bottom where it says (save as type) click the drop down arrow and click on ALL FILES. Then select your location and save.

repeat step (1)

1- hkey_current_user/software look for any red storm entertainment folders and delete along with any UBI soft folders

now do this:

2- hkey_local_machine/software look for red storm entertainment folders and delete along with any UBI soft and UBI soft entertainment folders and delete

now do this:

3- hkey_LocalMachine/ software/ Microsoft/ windows/ current version/ uninstall directory there should be a folder here named "{D89EF3B3-6F17-4665-B7A9-A4235A6DC787}" with some Ghost Recon info in it so delete only the ghost recon related info.

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XyZspineZyX

11-23-2003, 04:39 AM

Snipe, I didn't find any Red Storm files in the registy but I deleted the Ubi stuff. I also did not see the folder named - "{D89EF3B3-6F17-4665-B7A9-A4235A6DC787}" or anything like it.

I have the individual retail games. Not a boxed set or bundle.

XyZspineZyX

11-23-2003, 12:59 PM

To HawkDog,

Reinstall the game and on completion do the uninstall as per guide. Ensure your anti virus software is disabled. Once you have completed the above reinstall the game.

Don't use a DVD ROM drive to install the game and make sure you allow it to install in the default files and folders first. Some DVDs have problems reading the write protection on the disk.

GR Uninstall

First of go to your add/remove program and uninstall GR/UBI and then follow below and delete the GR/UBI folders

1-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/red storm entertainment

2-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/UBI.com

To start from scratch uninstall all of GR and UBI and at your own risk do this but first back it up.

(1) start/run and type this: regedit and press ok

Up the top click file/export and on the pop up window down the bottom where it says (save as type) click the drop down arrow and click on ALL FILES. Then select your location and save.

repeat step (1)

1- hkey_current_user/software look for any red storm entertainment folders and delete along with any UBI soft folders

now do this:

2- hkey_local_machine/software look for red storm entertainment folders and delete along with any UBI soft and UBI soft entertainment folders and delete

now do this:

3- hkey_LocalMachine/ software/ Microsoft/ windows/ current version/ uninstall directory there should be a folder here named "{D89EF3B3-6F17-4665-B7A9-A4235A6DC787}" with some Ghost Recon info in it so delete only the ghost recon related info.

Now reinstall GR/DS/IT

If you crash during an install or uninstall (usually caused by installing without enough disk space or an interruption from anti-virus software), and the installer will not let you uninstall GR, taking the following steps should allow you to reinstall:

----------------------------------------------
DELETE THE FOLLOWING FILES:

The directory you installed to. The default is c:\program files\red storm entertainment\ghost recon\

The following directory is usually on your c: drive:
c:\program files\Installshield Installation Information\D89EF3B3-4665-B7A9-A4235A6DC787\

----------------------------------------------
DELETE ONLY THE CONTENTS OF THESE DIRECTORIES, NOT THE DIRECTORIES THEMSELVES:
These are usually on your c: drive:
Windows 9X/ME:
c:\temp or c:\windows\temp

Windows 2000 or XP:
c:\Documents and Settings\\Temp\D89EF3B3-4665-B7A9

- Try the install again. If it still doesn't work:

----------------------------------------------
DELETE THE FOLLOWING REG KEYS AND CONTENTS:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\CurrentVersi on\AppPaths\GhostRecon.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsft\CurrentVersio n\Uninstall\D89EF3B3-4665-B7A9-A4235A6DC787

HKEY_CLASSES_ROOT\applications\GhostRecon.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Red Storm Entertainment\Ghost Recon

----------------------------------------------
DELETE THE FOLLOWING FILES:

The directory you installed to. The default is c:\program files\red storm entertainment\ghost recon\

The following directory is usually on your c: drive:
c:\program files\Installshield Installation Information\D89EF3B3-4665-B7A9-A4235A6DC787\

----------------------------------------------
DELETE ONLY THE CONTENTS OF THESE DIRECTORIES, NOT THE DIRECTORIES THEMSELVES:
These are usually on your c: drive:
Windows 9X/ME:
c:\temp or c:\windows\temp

Windows 2000 or XP:
c:\Documents and Settings\\Temp\D89EF3B3-4665-B7A9-A4235A6DC787\

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Some people have reported this, so I'm putting it here

IF YOU GET THIS ERROR MESSAGE ON INSTALL:

Incompatible Version of the RPC Stub

------------------------------------------------------------

Cause
This error is caused by a DLL that was installed on the system, such as Oleaut32.dll, Olepro32.dll, Asycfilt.dll, Stdole2.tlb, or others that are not compatible with that system. For example, version 3.50 of Oleaut32.dll is installed and used only by Windows XP and so causes this error if it is installed on a machine running any other operating system.

------------------------------------------------------------

Resolution
The only way to avoid this error is to download and run the following executable that is provided by Microsoft.
http://download.microsoft.com/download/msninvestor/Patch/1.0/WIN98/EN-US/mcrepair.EXE

When you run this executable, when it prompts you whether you wish to overwrite Newer files, make sure to click YES for each file ( do not select "No" or "No to All" ).

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XyZspineZyX

11-26-2003, 12:37 AM

Snipe,

It's up and running now. Thanks!

MH

XyZspineZyX

11-27-2003, 06:54 AM

HawkDog nice to know your now gaming and your welcome/i/smilies/16x16_smiley-happy.gif

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