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textman
03-10-2004, 10:51 PM
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Greetings exiles. I'm a virtual-pilot by nature, but Myst3
had a great price and all those cool award thingies on it;
so I bought it. The installation went very smoothly, but when
I went to start the game for the first time I ran into a snag:
"Error: D3D / software renderer failed. Your computer hardware
cannot support the D3D / software renderer in the resolution
and color depth that Myst III requires." What a crock! My good
system is more than adequate to run Exile: Celeron 1.7GHz,
510MB ram, Windoze98, Rage Fury Pro/Xpert 2000 Pro (ATI), and
so forth. So despite what the error messages say, my problem
is NOT inadequate hardware. The problem, I think, is that I
have DirectX 9.0b rather than 8.1. So my question is this:
Is anyone playing Exile with an ATI video-card and DX9? If
not, I may have to Format C: in order to get rid of DX9 just
so that I can play Myst III! That would be an act of sheer
desperation fer sure. First I'll try the patchs and updating
the video drivers, but if the problem is the DX9 then I may
never enter the world of Myst. Oh woe is me!
x

textman
03-10-2004, 10:51 PM
+
Greetings exiles. I'm a virtual-pilot by nature, but Myst3
had a great price and all those cool award thingies on it;
so I bought it. The installation went very smoothly, but when
I went to start the game for the first time I ran into a snag:
"Error: D3D / software renderer failed. Your computer hardware
cannot support the D3D / software renderer in the resolution
and color depth that Myst III requires." What a crock! My good
system is more than adequate to run Exile: Celeron 1.7GHz,
510MB ram, Windoze98, Rage Fury Pro/Xpert 2000 Pro (ATI), and
so forth. So despite what the error messages say, my problem
is NOT inadequate hardware. The problem, I think, is that I
have DirectX 9.0b rather than 8.1. So my question is this:
Is anyone playing Exile with an ATI video-card and DX9? If
not, I may have to Format C: in order to get rid of DX9 just
so that I can play Myst III! That would be an act of sheer
desperation fer sure. First I'll try the patchs and updating
the video drivers, but if the problem is the DX9 then I may
never enter the world of Myst. Oh woe is me!
x

BobF
03-11-2004, 07:18 AM
I think DirectX 9 would be OK.

Is this a US release of MystIII? Did you do the download 1.2 that fixes some basic errors? If it is a US release.

Sirrus Black
03-11-2004, 12:00 PM
your computer's video card might be malfonctioning the same thing happened on my old computer so I got a new one.

Heuris
03-11-2004, 03:30 PM
Rest assured that DirectX 9 is not the problem.

First thing to do would be to try the 1.22 patch for Exile. It can be found here: UbiSoft Patch Center (http://support.ubi.com/Patches)

You might also try holding down the "Ctrl" key while Exile is starting up in order to disply the rendering options menu. Right now you likely have "Hardware" selected. Check the "Software" box instead and see if the game plays that way. No, it won't be quite as pretty as hardware rendered, but it should allow you to play until the hardware issue can be resolved.

If you will post a DxDiag report here we will likely be able to resolve your problem. If you're not familiar with the process to do that, follow these steps:

<UL TYPE=SQUARE>1. Start &gt; Run &gt; type "dxdiag" in the box &gt; OK

2. You'll see a progress indicator in the lower left part of the page - allow it to finish before proceeding.

3. Run all the tests from the Display, Sound, and Music pages, and then click "Save all Information" at the bottom.

4. Open the saved text file, copy the entire text, and paste it into a reply box here.[/list]

If you don't want to provide DxDiag results here, at least tell us what operating system you are using and the version of graphics card drivers that are installed.

textman
05-04-2004, 04:47 PM
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&gt; On 11March Heuris wrote:
&gt; Rest assured that DirectX 9 is not the problem. &lt;snip&gt;
.
wurm say: Yeah, I figured this out myself; the hard way!
I downloaded one of those programs that purport to remove DX9
safely. Well, it certainly did remove DX9; unfortunately it
also removed Win98. Which means that I lost almost all my
programs and files (I managed to save a tiny fraction of my
files via DOS and a few floppies). Needless to say, all this
was very discouraging, and rather than blame my own stupidity
(or my video card; which does appear to be the culprit here,
sirusblack, although it works fine for all my other games), I
decided to put the blame squarely on Myst3. After all, if I
hadn't bought the damn game this disaster would not have
happened! So rather than install it on my other tower, where
I suppose it would have run just fine, I instead returned it
to the store, and exchanged it for another game. Namely Dungeon
Siege; which installed and runs fine, and is great fun to boot.
So it looks like I won't be mysting around after all. But I
don't consider this to be much of a loss, since I'm not all
that attracted by the idea of a game where all you do is run
around solving puzzles and riddles. What's the point of that?
As my pappy used to say: 'Where's the beef?'
.
- the thoroughly disgusted one - cybrwurm ;&gt;
.
P.S. Down with MYST!
x

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A bandit on yer six is better than no bandit at all!
x