JamesCulbertson
08-27-2012, 12:49 AM
I have been trying for almost a week to revive the patient and he never does come back. Any suggestions on what i should do
Ubi-Lhainiev
08-27-2012, 05:15 PM
Hi James,
This is a known issue amongst multiple players, unfortunately. The developers are working on a fix, but they do not have one at the moment.
For players who are not interested in waiting for the resolution, Support has offered to reset their game and provide a bunch of free stuff. If this is an option for you, please contact Support at at https://secure.ubi.com/register/Login.aspx
Please make sure you are logged into you Uplay/Facebook Account. Under Platform and Title, select “Facebook/Web Games” and in the same dropdown you will see “House” and then select your category.
For instructions on how to submit a ticket: http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support
Regards,
HouseMD Team