LeiaDiaz
08-16-2012, 03:31 PM
:( Havent been able to play "HOUSE" in awhile, It just keeps loading and it doesnt open...My patients need me!! lol. HELP!!
Ubi-Lhainiev
08-16-2012, 05:30 PM
Hi Leia,
Have you tried the following? If after trying these, your problem still persists, please contact Support, so they can look into it for you. I have provided the link below.
Check your installation of Flash to see that you have the latest version: http://www.adobe.com/software/flash/about/
Clear your browser history and cookies: Not sure how? http://ubi.li/Y4JzZ
Refresh your web page (Press the F5 Key within any given browser).
Restart your browser and ensure that all windows/browser tabs are closed
Try a different browser (Google Chrome, IE 9)
OR
Contact Customer Support at http://ubisoft.custhelp.com/app/answers/list/p/2070,2454.
Please make sure you are logged into you Uplay/Facebook Account. Under Platform and Title, select “Facebook/Web Games” and in the same dropdown you will see “House” and then select your category.
For instructions on how to submit a ticket: http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support
Regards,
HouseMD Team