07-31-2012, 02:40 AM
having some issues with gifting still says i have 50 + girts i accept and send but when i click on meesages agian it takes like 3 to 5 mins to load then same gifts :(
08-02-2012, 06:06 PM
Have you tried the "initial" troubleshooting steps? If none of them seem to help, please contact support and they will investigate for you. I provided the link near the bottom.
Check your installation of Flash to see that you have the latest version: http://www.adobe.com/software/flash/about/
Clear your browser history and cookies: Not sure how? http://ubi.li/Y4JzZ
Refresh your web page (Press the F5 Key within any given browser).
Restart your browser and ensure that all windows/browser tabs are closed
Try a different browser (Chrome, Firefox, IE)
If you continue to have issues please submit a ticket at http://ubisoft.custhelp.com/app/ask
For instructions on how to submit a ticket: http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support