Cannot consult dr Chase despite reaching level 14

[Pluizel]

Hello all,

I've reached level 14 yesterday and I was expecting that i would be able to ask dr. Chase for consulting ward patients. Unfortunately, that's not the case. The tab with "view unlocked staff doctors" indicates that I unlocked both dr. Chase and dr. Taub, but when I click on a ward patient that needs a consult, in the pop-up only dr. Taub is available.
Is this a bug in the game or do I need to do something else to be able to consult dr. Chase for my ward patients?

[google1025]

Have you tried refreshing?

[Pluizel]

the computer has been off between playing sessions, so yes.

[Pluizel]

Any other suggestions? Or maybe a solution from the ubisoft team?

[Pluizel]

nvm, the solution was reaching level 15.

[Ubi-Lhainiev]

I apologize for not getting to your inquiry earlier Pluziel, but thank you for giving us the update.