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psbaseballfan27
06-09-2012, 03:17 PM
YEsterday I put in my credit card number in exhange for some house credits and it did not post them to my account? Is there a time delay before this happens?

carolynpeters99
06-09-2012, 05:29 PM
Is that the only way we can get House Credits...purchasing credits or applying to offers....is there another way to get house credits?

Proxima1985
06-09-2012, 06:29 PM
Hello u 2!

You can get 2-3 House credits for Each Critical case patient u heal, its slow way, but its a free way. Cant say anything to that credit card thing ugotta wait for game admins to solve it =)

Gen_Mystica
06-09-2012, 11:13 PM
Can you get house credits from your friends? I need house credits to complete a case. Any thoughts????

Proxima1985
06-10-2012, 08:06 AM
atleast what i know the answer is NO =( Im not sure if u can buy those credits as a gift, but im not very good with facebook games i never intent to pay so i just collect them slow way atm i got around 30 ish house coins from critical cases and i use them on very last achievements when its the time currently im on 2nd last case so this new case left and then i start old cases again dunno if they give more house coins for revisiting old cases =)

Proxima1985
06-10-2012, 08:07 AM
and u need house credits to complete case doesnt really sound right- I dont need any house coins for cases. If u miss something u just have to wait for energy or med or gain budged or get Favor points from curing ward patients

ubi-captherp
06-11-2012, 02:13 PM
Hello everyone:

If there is a problem with not receiving House Credits when you paid for them, please contact Support using the information at this link: http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support . You do NOT need credits to complete cases, however. Credits just allow you to do things more quickly.

Best,
House MD Team

BeNotAfraid
06-18-2012, 12:09 AM
You only get House credits for critical cases the first time through...after that, you pay for em.

ubi-captherp
06-22-2012, 02:10 PM
Thank you for your helpful post.

Best,
House MD Team

Subee41
07-06-2012, 09:13 PM
I put my credit card info in to paypal for the 30 free credits, but have not received them. How long should it take to get them?

ubi-captherp
07-11-2012, 01:52 PM
Hey Subee41 -- sometimes there is a time lag, but if you still have not received your credits you need to contact Support at http://www.ubi.com/us/support/ and ask them to help you.

Best,
House MD Team

JohnwebUk
07-12-2012, 10:37 AM
I'm stuck on a case (non clinical) where I need to buy a tongue depressor for 2 house credit and I have only one left.

ubi-captherp
07-12-2012, 05:24 PM
Do the clinic minigames and choose a patient to send to the pharmacy who has a tongue depressor. You don't need House Credits at all. If there is no patient in your clinic that shows a tongue depressor, one will eventually show up. Just keep trying.

Best,
House MD Team

JenC88
07-14-2012, 05:12 PM
love this game

ubi-captherp
07-16-2012, 01:58 PM
Thanks for the compliment, JenC88.

Best,
House MD Team

Bartleabead
07-17-2012, 04:13 AM
So -- really the only way to play is to use real money to buy pretend money. That's kind of rotten. Too bad, because otherwise the game is fun.

ubi-captherp
07-17-2012, 02:53 PM
Bartleabead -- Actually you don't have to spend a dime on the game to play -- buying credits just speeds it up.

Thanks
House MD Team

Ubi-Lhainiev
07-27-2012, 02:44 PM
Hi Subee,

Sorry that your inquiry was missed. I hope that you received your credits. If you haven't please contact Support at http://ubisoft.custhelp.com/app/ask and they will look into this for you. Again, sorry for any inconvenience has caused. If you are unsure of how to submit a ticket, please follow this link for instructions - http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support