View Full Version : Items I bought with Credit not Showing in Inventory.
06-08-2012, 04:29 PM
Hey, I bought a Guesthouse Mystery Pack earlier today for 5 credits and it is not showing in my inventory.
Facebook Link: https://www.facebook.com/charly.kelly.58?ref=tn_tnmn
06-08-2012, 08:18 PM
Thank you! We'll look into this for you!
06-09-2012, 03:18 PM
Thank you. :)
06-11-2012, 11:38 PM
I lost all my credits i had left. They were there and then just disappeared ! no I didn't spend them, they were what I had left from the 45 I bought, after buying 2 splicers (one for 5, and one for 2 credits making 7), one hired hand, and I think one accidental hired hand which left me with the 18. about 4 days ago went in to game and noticed I had zero!! I tried to go to ubisoft but they had nothing for me to write in on for the loss, only if you had paid for credits and didn't get them!! I will NOT buy again until they are returned.
06-14-2012, 04:04 PM
Any news on how this is going? I'm still without my guesthouse mystery pack.
06-20-2012, 06:22 PM
STILL waiting for a reply. =/
06-20-2012, 10:04 PM
Please go to this thread, read the first post in the thread and make a report for our customer service team to check into for you:
06-21-2012, 03:11 PM
Yes, I have read that thread. Would you mind telling me -how- to create a proper report? I'm very unimpressed with the level of customer care I have received with this issue.
06-21-2012, 07:16 PM
By providing the information requested in that thread, in a separate thread, we can chase it down for you!
06-21-2012, 08:50 PM
Isn't that what this thread is? =/
06-24-2012, 06:19 PM
Still no reply? Is there anywhere I can log a complaint? =/
06-24-2012, 11:37 PM
Please go to this URL and follow the instructions to create a thread for our customer service team so they can check into your issue.
06-25-2012, 09:30 PM
You are not helping me understand what it is exactly that I am doing wrong by simply repeating your original instructions.
I am beginning to question your intelligence. >.>