Bug ??

[JenniferMills]

I am getting gifts, they do not go to my inventory. Energy works, but things like syringes, bandages etc will not show up.

[ubi-captherp]

Some additional information may be useful:

- What operating system are you using? Windows/Mac?
- What browser are you using? IE/Firefox/Chrome? What version?
- What flash version are you using?
- Please let us know if you need help getting any of the above data points. We can provide instructions.

Thanks again for your assistance!

Best,
House MD Team

[leo4life32486]

I am having a similar problem as tc; I can receive gifts, but not send, I am using widows 7, goggle chrome, and adobe flash player 11.2.202.235

[ubi-captherp]

Hello leo4life32486 and JenniferMills!

I think the best thing we can ask you to do is to send a report to Support by using the information at the following link to allow them to help you more quickly. If this is a bug, it will also allow tech support to address it completely for anyone who may also have it. Use the information at this link: http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support . Thank you very much for playing, and please let us know how this is resolved!

Best,
House MD Team

[CherieFreno]

I can play most aspects of House MD, except when I go to "harvest" meds the connection is lost. Haven't been able to retreive meds all day! Very frustrating. Have tried using IE 9 - 64 bit, and Chrome.

[ubi-captherp]

Hello, CherieFreno --

If you haven't done so already, please submit a support request for this problem using the information at http://forums.ubi.com/showthread.php/668590-Ubi-Official-How-to-Contact-Support so that they can address this for you. Thank you for playing and for your help with this problem!

Best,
House MD Team

[MandyRoyce]

me too everytime I try to get meds says connection lost and to refresh. Been playing fine til now cant collect meds help

[MandyRoyce]

now i can collect meds again dont know what happened except didnt go for the meds right away took care of clinic pts first then tried meds again and it worked without connection loss.???????

[ubi-captherp]

Hello, MandyRoyce -- so you're telling us that it's been cleared up for you? Great news! Thanks for playing and for keeping us aware of what's happening!

Best,
House MD Team

[JenniferMills]

- What operating system are you using? Windows
- What browser are you using? Chrome? What version? Not sure... I know I update when needed
- What flash version are you using?adobe I believe
- Please let us know if you need help getting any of the above data points. We can provide instructions.
I clear my cache and all that.

[JenniferMills]

Issue resolved

[ubi-captherp]

That's great news! Thanks for letting us know!

Best,
House MD Team