View Full Version : Pre-order help

03-26-2012, 09:57 PM
Hey guys, after the recent events with GAME i want to move my pre-order to Ubisoft, when i click on Submit Order it loads saying payment authorization failed, all my details are correct :/ whats gone wrong?

03-26-2012, 10:28 PM
I don't think it's this but maybe it could be your credit/debit card. If there isn't enough money in your account. If its not that im not sure what else it could be.

03-26-2012, 10:35 PM
well i have 90+ on it haha :/ but i dont have a paypal or clickandbuy accounts, could that be it?

03-27-2012, 08:20 PM
This could be it. You might have to create an account for paypal. I'm not 100% sure about it, though it might work

03-29-2012, 11:16 AM
Hi, are you still having issues? You could contact Ubishop and enquire what is going on, they would be able to assist you.

03-29-2012, 01:25 PM
I had the same issue, no idea why, plenty of money on my card so gave up and ordered off Amazon, pretty sure any additional maps will be available via DLC shortly after release otherwise there would be too much inconsistency with people playing on their own.

03-29-2012, 01:38 PM
Right thank you, I will look into this.

03-29-2012, 06:53 PM
This is really annoying now, GAME customer service have emailed me to say they have no record of my order :/ but i know 100% i had one, i don't want to risk pre-orderering somewhere else in case i get charged for 2 editions, especially as i want to order the Freedom edition of AC3 as soon as possible :P....... what do you all think i should do?