View Full Version : CD KEY IN USE error & Blank CD Key
WE_STAND_ALONE
03-16-2005, 06:49 PM
I am working on getting info for this issue.
IT IS NOT STOLEN!! this has happened before with FARCRY..another UBI release..
IF YOU HAVE ANY IDEA ON WHAT THE ISSUE IS POST HERE...IF YOU DON"T..PLEASE WAIT FOR INFO.
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Missing CD Key
This was a known issue when FARCRY came out and I believe it was a printing error...(someone correct me If I am wrong).
You need to contact OFFICIAL UBI TECH SUPPORT.
http://www.ubi.com/US/Support/InternationalSupport.aspx
BE PREPARED TO HAVE VISUAL PROOF YOU DID IN FACT PURCHASE THE GAME!!! IE: PIC OF RECEIPT, BLANK AREA WHERE CDKEY IS SUPPOSED TO BE
WE_STAND_ALONE
03-16-2005, 06:54 PM
These similiar posts were made in the FARCRY tech forum and here are a few responses from when that was happening:
<span class="ev_code_RED">There are two common reasons for this. Most common is you were not properly disconnected from the previous server that you were connected to and that server still has your CD Key held. This can happen when either the server crashes "The server is not responding. Please click here to disconnect", you lag out of the server, or if you don't have the right version of a custom map that the server does. The fix for this is to:</span>
another one:
<span class="ev_code_RED">Mine does it every time I am booted. I just got off the phone with UBI support in North Carolina and this is what I was told:Mine does it every time I am booted. I just got off the phone with UBI support in North Carolina and this is what I was told:
It is a server side issue with UBI. They need to change the netcode to reset the key in the authentication server when you disconnect or are booted. He also said that they are having issues with people who have COMCAST cable internet.
Hope this helps.
BTW, he said re-booting the computer and waiting about 15-30 minutes is the best way to make sure the KEY is dropped from the active server
</span>
Try at your own risk..this are just member replies..not official fixes.
Burke1stSgt.
03-16-2005, 07:10 PM
Ill add to this. Remember HAlf-Life 2 and Steam? And ppl not get authenticated for hours? Same thing...Millions registering = bad news for servers. Hang on with us guys...itll work out.
JJ from UBI support contacting me. He said the info in the FAQ they have for the CD key error may help solve the problems many are facing.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Also, the cd-key in use error. We have a FAQ about it that might be worth linking in that thread: UBI FAQ (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/std_adp.php?p_faqid=10301&p_created=1111013821&p_sid=RfzXtKAh&p_lva=10222&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29yd D0mcF9yb3dfY250PTUmcF9zZWFyY2hfdHlwZT1zZWFyY2hfbmw mcF9wcm9kX2x2bDE9ODgmcF9wcm9kX2x2bDI9MTI4OSZwX2Nhd F9sdmwxPSZwX2NhdF9sdmwyPSZwX3BhZ2U9MQ**&p_li=) <HR></BLOCKQUOTE>
International UBI Support Listings (http://www.ubi.com/US/Support/InternationalSupport.aspx)
Ubi Direct FAQ (http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/std_alp.php?p_sid=oU-Bp3Ch&p_lva=&p_li=&p_page=1&p_prod_lvl1=88&p_prod_lvl2=1289&p_cat_lvl1=&p_cat_lvl2=&p_search_text=&p_new_search=1&p_search_type=search_nl&p_sort_by=dflt[/URL)
<span class="ev_code_YELLOW">Thread cleaned and locked. And will be Updated as more info rolls in.</span>