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View Full Version : Digital Deluxe Edition Download and then Setup Failure.



KadorkinCreed
03-18-2011, 01:58 PM
I have just spent the past 4 hours downloading the digital deluxe edition. I have Win-7 64-bit, and when i try to run the 'Assassins_Creed_Brotherhood_Setup_EMEA.part01.exe ' setup file I get the message

'Not compatable with this version of windows check your computers system information to find out whether you need a 86x (32-bit) or 64x (64-bit)version of the program, and then contact the software publisher.'

I can't understand why on earth the file isn't working. I had no other option to download another version at any point.

KadorkinCreed
03-18-2011, 01:58 PM
I have just spent the past 4 hours downloading the digital deluxe edition. I have Win-7 64-bit, and when i try to run the 'Assassins_Creed_Brotherhood_Setup_EMEA.part01.exe ' setup file I get the message

'Not compatable with this version of windows check your computers system information to find out whether you need a 86x (32-bit) or 64x (64-bit)version of the program, and then contact the software publisher.'

I can't understand why on earth the file isn't working. I had no other option to download another version at any point.

justinpunny
03-18-2011, 02:23 PM
.........

It looks like there might be 2 different versions of the setup file, which you are trying to install.

One for 64 bit, and the other for 32 bit. Was there any other 'Assassins_Creed_Brotherhood_Setup_EMEA.part01.exe ' file, for your 64 bit OS ??

Have you tried installing under 'Windows XP Compatibility mode ? And do u have full Administrator rights under Windows 7 ? if u continue to face this issue, try to contact the Customer Help and Support department of the Digital Store, from where you are downloading this game.

KadorkinCreed
03-18-2011, 02:28 PM
Yes I have full admin rights. And Yes i have tried running it in compatability mode and seeing as my operating system is 64-bit it should run a 32 bit without issue. So I have no idea what to do.

gabotron
03-18-2011, 04:35 PM
I don't think you have downloaded the complete file/s. Based on my experience, filenames with *.partxx.exe in them are most likely part of a self-extracting archive, which means that your particular installer might have *.part01.exe, *.part02 and so on.

Just so that you have a file size comparison, my copy from GamersGate is 7.78 GB.

KadorkinCreed
03-19-2011, 12:54 AM
Yes I have all the parts Its just part one that is a exe though the others are all RAR's

gabotron
03-19-2011, 02:13 AM
Hmmm. The solution to your problem is quite simple, but...

From what digital distribution site did you order your copy?

shop27C171CB8
03-19-2011, 02:57 AM
Weird. I got Windows 7 Ultimate 64-bit myself and no issues with installing.
Contact Ubisoft Support with your problem.