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dcpine
09-12-2011, 02:18 AM
When I try to install the the file I just redownloaded today, 9-12-11, I am still getting this error when trying to install.

[INTERNAL] Failed to register into GameExplorer!

I installed all fo the files from the suppport file to be sure they were actually installed as needed but that still does not fix the problem.

Windows Vista Home Premium 64 bit SvcPack 2
Intel Core 2 Duo E6850 @3.00 GHz
8 GB RAM
Dual NVIDIA GeForce 8800 GTS
No new updates to vid cards as of 9-12-11

Sorceresss
09-12-2011, 04:53 AM
That is a well known issue with Windows Vista' default installation path. The solution was posted weeks ago :


Re-install the Beta again under a different Windows Directory and Path.

Create a new folder, for example HMM6 Beta, and direct the installer to this folder.

Avoid the usual default path, for example C:\Program Files (x86)\Ubisoft.

Changing the target Directory may sometimes help, so try re-installing the Beta under a different path.

Since I read the replies on other threads such as yours, I can report that the solution worked for some users.

willhoe
10-13-2011, 03:18 AM
Hi,

I had the same problem and went through the below process which resolved this.... I went into the support folder uninstalled vcredist and then re-installed, next I re-installed the game launcher and then re-installed the direct x.

Finally I closed down all background not essential applications running on the computer including Mcafe (virus program)...

I then tried installing again with the install wizard and it works.

Obviously it could have been any one of these steps which resolved the issue.

~John