View Full Version : Purchased digital download : still waiting
10-13-2011, 09:52 AM
Back in August I paid 66.94$ for the Deluxe edition download. Today is the 13th and there is no indication what I'm supposed to do to download and start playing the game. People are talking about playing it. There's talk of a patch. What's going on?? What do I do to get what I paid for??
10-13-2011, 09:53 AM
Steam digitial download is expected to be ready in 67 minutes
10-13-2011, 09:59 AM
I purchased from Ubistore not Steam. Are you saying I'll be able to download from Steam??
10-13-2011, 10:04 AM
I contacted ubi support by phone. They said the download will be available between 12:00 - 2pm EST
10-13-2011, 10:06 AM
More importantly, I haven't received any email from ubi with a key. Shouldn't I have? Or will I yet?
10-13-2011, 10:09 AM
Same questions ... I guess we just wait a while longer?
10-13-2011, 10:25 AM
K4iros... where did you get the number to call? Or better yet, what is it?
10-13-2011, 10:32 AM
I don't think Ubi knows anything about the business side of things, either, Sorceress. I could have had the game already from the store. Instead, I pre-ordered digital download from them, from which they should be making more money than my box-store purchase. And I am waiting. I've emailed support, with not even a "we got your email" reply after 4 hours (yes, it is a high expectation bar, but this is launch day, for crying out loud). And no other communication about when to expect things.
Last time I pre-order. Last time I buy direct from Ubi. Maybe the last time I buy from Ubi. This game better turn out a hell of a lot more engrossing than the beta was, or it is my last time buying into a series that I really enjoyed.
10-13-2011, 10:36 AM
Anybody got digital download ?
What is link please share if you know
10-13-2011, 10:43 AM
Umli13 I totally agree with you!!!! Buy for the publisher direct and get screwed! I could have bought the game this morning from Gamestop store by my house they had 6 copies yesterday but could not sell them until today! I buy the digital version from Ubisoft thinking I should definitely have it before people waitting for store bought versions. What a joke!! Never again will I buy anything from Ubisoft directly!!!! PS Still waitting for my digital version!!!!!!!!!!!!!!!!!!!!!!!!!!!!
10-13-2011, 10:47 AM
same here no information on when i should receive a digital key or where should i download it. all i know is that people are playing a game i purchased very long ago and i can not
10-13-2011, 10:49 AM
I received download links today for this game (Deluxe Edition, pre-ordered from Ubishop) with product keys...
OH BUT WAIT, the dl links are for Clash Of Heroes game, not for anything I have bought! WTF?!
10-13-2011, 10:50 AM
Same for me shop4
10-13-2011, 10:53 AM
Don't fight it. Soon as I read on the forums that it was out retail (2 days early) I just cancelled my digital download.
Walked in to Target last night on the way home and boom, had it installed an hour later. Played all night and finished a few campaigns.
10-13-2011, 10:55 AM
If i canceI i won't buy the game. To be honest.
Can't trust a company which does this http://forums.ubi.com/groupee_common/emoticons/icon_razz.gif
10-13-2011, 11:00 AM
I got the same problem. I bought couple of hours ago "Might & MagicŪ HeroesŪ VI - Deluxe Digital Edition" for 54,99 euros. But the product I got for download is "Might_and_Magic_Clash_of_Heroes_DownloadManager_fi .exe".
I downloaded it and tested installing and it really starts installing this "Clash of heroes" and got nothing to do with Heroes VI.
10-13-2011, 11:06 AM
Same here, preordered game and enjoyed beta. But would it be too much to ask to be able to atleast download the right product.. WTF!?
10-13-2011, 11:10 AM
just received my email and I am now downloading. I pre-ordered from UBI store.
Oh, happily downloading at ~7.0 MB/sec... very fast from Digital River.
10-13-2011, 11:14 AM
Recieved Email confirmation from UBI store as well.
10-13-2011, 11:16 AM
http://wgt.digitalriver.com/wg...wnloadManager_en.exe (http://wgt.digitalriver.com/wgt/9B5A4FCEF11DA80C/514C588B332709EAFB3B34D7DA577BDA08F8C2091428176045 F9BDF7A4788045D479235ECAE358F60F3F4C77D2AE9FB554DC 0D559BBB2ED3DD01DF827FDF0E5C97A693A7BBF30D56/ubi/Might_and_Magic_Heroes_VI_DownloadManager_en.exe)
downlond link hope it will help
10-13-2011, 11:18 AM
FANTASTIC! THANKS ALOT -> PROBLEM SOLVED! =)
10-13-2011, 11:18 AM
Too many download attempts: 6. You were allowed to download only 5 times.
If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com.
But thank you paI http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif
10-24-2011, 07:14 AM
ordered beta and still won't get correct link for game. frustrating..