Graendal1
04-06-2010, 10:47 PM
Reporting Ubisoft to The European Court of Justice. Part 2
My earlier post before It was forcefully locked.
In two days I have 15 response and over 900 who have seen the topic.
http://forums.ubi.com/eve/foru...1083365/m/9331016948 (http://forums.ubi.com/eve/forums/a/tpc/f/6061083365/m/9331016948)
If you want to lock a topic Mr_Shade make sure the discussion is done.
This is what Mr_Shade said before he closed the topic.
///If anyone wants to complain, I suggest you at least give Ubisoft a chance to make things right..
If you want your money back then I suggest you contact your regional support, or office.
They will advise you further.///
Thank you for your answer Mr_Shade. Unfortunetly it look almost as all the answer you are given all post on the forums this days. I can’t say I’m surprised, more it was expected. There is a saying do not bite the hand who feed you.
Mr Shade it’s brave of you to step down from the Ubisoft heaven and join us deadly people on the earth. You gave me two answers who didn’t answer anything of what I was writing in my earlier post.
I will sound a bit harsh and critical but it’s nothing against you Mr_Shade. I’m sure you are a good person.
Let’s talk about the first thing you told us:
If anyone wants to complain, I suggest you at least give Ubisoft a chance to make things right.
By all means we all want Ubisoft to do things right. But when the Ubisoft committee ignores to answer questions on forums and force us to use the custom support system that more feel like a guy pointing a gun at your head and says “Hey do as we say or I will blow your head”. I can’t see other way then we get mistreated and deceived. So far we haven’t seen anything who tell us Ubisoft want to help you, we care about you as customers. Where is the help anyway? Why doesn’t the Ubisoft committee tell us what we can expect in future?
In my earlier post It was clean it’s not about complaining. It’s about making statement and opinion of how to deal with Ubissoft ignorance and false marketing of product that you can’t use when you wish. It’s obvious you haven’t see the post I write and used your usual statement “If anyone wants to complain, I suggest you at least give Ubisoft a chance to make things right.” Or just doing as the Ubisoft committee tells you. None blames you for that. I do understand the position you are in. We want Ubisoft to take theirs responsibility. We haven’t seen anything right now who tells us what we can expect in soon future. What directive is Ubisoft committee taking to sort this problem out? We are more left out in the darkness to sort all the problems our self. It’s like telling us hey guys we can’t help you. But you are many and you can improvise! I know you can do it *cheers*.
Lets talk about the second thing you told us:
If you want your money back then I suggest you contact your regional support, or office.
Can you be more specific? Do you mean the Ubisoft want us to call them or write to them? Because if I call them they will tell me we can’t help you or answer the following 1k question and we will see what we can do. After 2 month waiting they will tell you yes or no. And what does the phone call cost? Is it free, does the office exist in every country? If the customers are right, will you cover the phone call cost as well? When it comes to writing we all know the usual answer. If you do a calculation it will cost you more to get your money back then getting your money back for the product you have buy.
Mr_Shade if you have any connection to the Ubisoft committee. Or if you are reading this Ubisoft committee add it to your next meeting you have.
People have bought new computers or computers part to be able to play this game. It has cost lot of money. To be able to follow the Settlers 7 series and enjoy our free time as usual we want to do after a long hard day work. To our surprise when we buy this game we face several errors that Ubisoft are responsible for. I do wonder, will Ubisoft cover the cost for the people who have spent a lot of money to make the game work. So far Ubisoft say no because they do not answer. You waiting us out to get bored and hope for us to forget about it. Very smart move of you Ubisoft committee. So far of all the post on forum it’s over 90% complain and point of view post. Lot of suggestions from people who spend their free time to make out solution for the game to run as it should, when it is your responsibility. You can at least give them something for it. Ubisoft committee why can’t you tell us what we shall expect in future. What solution have you been working on to make everything to work as it should? How long will we wait for a proper solution? That can’t be so hard to answer. Right now you have a mob of people reporting you to all newspapers they know. If you want people to still have your trust you better think out something fast. If you do not know how to use a forum do ask Mr_Shade, he is good on it. I have a contact with a layer about these matters. But I will be kind and understanding with you in the committee. I will change the date to two moths forward from now before I take action.
I got a great idea. Why not put a locker on your golf bags and connect it to the Ubisoft Server and see how you will enjoy your free time. It maybe makes you see how we feel
We demand fast actions and a proper apologize for this mistreatment and deceive.
In the begin I was sarcastically and wanted to build up a point of view.
Finally I want to finish with the YouTube link who I’m sure tell you how most of us customers feel
http://www.youtube.com/watch?v=xjxxMm4QvM4
In this movie Ubisoft is Frollo and we are Quasimodo.
If you have any points of view do not be shy to join the conversation.
Mr R
My earlier post before It was forcefully locked.
In two days I have 15 response and over 900 who have seen the topic.
http://forums.ubi.com/eve/foru...1083365/m/9331016948 (http://forums.ubi.com/eve/forums/a/tpc/f/6061083365/m/9331016948)
If you want to lock a topic Mr_Shade make sure the discussion is done.
This is what Mr_Shade said before he closed the topic.
///If anyone wants to complain, I suggest you at least give Ubisoft a chance to make things right..
If you want your money back then I suggest you contact your regional support, or office.
They will advise you further.///
Thank you for your answer Mr_Shade. Unfortunetly it look almost as all the answer you are given all post on the forums this days. I can’t say I’m surprised, more it was expected. There is a saying do not bite the hand who feed you.
Mr Shade it’s brave of you to step down from the Ubisoft heaven and join us deadly people on the earth. You gave me two answers who didn’t answer anything of what I was writing in my earlier post.
I will sound a bit harsh and critical but it’s nothing against you Mr_Shade. I’m sure you are a good person.
Let’s talk about the first thing you told us:
If anyone wants to complain, I suggest you at least give Ubisoft a chance to make things right.
By all means we all want Ubisoft to do things right. But when the Ubisoft committee ignores to answer questions on forums and force us to use the custom support system that more feel like a guy pointing a gun at your head and says “Hey do as we say or I will blow your head”. I can’t see other way then we get mistreated and deceived. So far we haven’t seen anything who tell us Ubisoft want to help you, we care about you as customers. Where is the help anyway? Why doesn’t the Ubisoft committee tell us what we can expect in future?
In my earlier post It was clean it’s not about complaining. It’s about making statement and opinion of how to deal with Ubissoft ignorance and false marketing of product that you can’t use when you wish. It’s obvious you haven’t see the post I write and used your usual statement “If anyone wants to complain, I suggest you at least give Ubisoft a chance to make things right.” Or just doing as the Ubisoft committee tells you. None blames you for that. I do understand the position you are in. We want Ubisoft to take theirs responsibility. We haven’t seen anything right now who tells us what we can expect in soon future. What directive is Ubisoft committee taking to sort this problem out? We are more left out in the darkness to sort all the problems our self. It’s like telling us hey guys we can’t help you. But you are many and you can improvise! I know you can do it *cheers*.
Lets talk about the second thing you told us:
If you want your money back then I suggest you contact your regional support, or office.
Can you be more specific? Do you mean the Ubisoft want us to call them or write to them? Because if I call them they will tell me we can’t help you or answer the following 1k question and we will see what we can do. After 2 month waiting they will tell you yes or no. And what does the phone call cost? Is it free, does the office exist in every country? If the customers are right, will you cover the phone call cost as well? When it comes to writing we all know the usual answer. If you do a calculation it will cost you more to get your money back then getting your money back for the product you have buy.
Mr_Shade if you have any connection to the Ubisoft committee. Or if you are reading this Ubisoft committee add it to your next meeting you have.
People have bought new computers or computers part to be able to play this game. It has cost lot of money. To be able to follow the Settlers 7 series and enjoy our free time as usual we want to do after a long hard day work. To our surprise when we buy this game we face several errors that Ubisoft are responsible for. I do wonder, will Ubisoft cover the cost for the people who have spent a lot of money to make the game work. So far Ubisoft say no because they do not answer. You waiting us out to get bored and hope for us to forget about it. Very smart move of you Ubisoft committee. So far of all the post on forum it’s over 90% complain and point of view post. Lot of suggestions from people who spend their free time to make out solution for the game to run as it should, when it is your responsibility. You can at least give them something for it. Ubisoft committee why can’t you tell us what we shall expect in future. What solution have you been working on to make everything to work as it should? How long will we wait for a proper solution? That can’t be so hard to answer. Right now you have a mob of people reporting you to all newspapers they know. If you want people to still have your trust you better think out something fast. If you do not know how to use a forum do ask Mr_Shade, he is good on it. I have a contact with a layer about these matters. But I will be kind and understanding with you in the committee. I will change the date to two moths forward from now before I take action.
I got a great idea. Why not put a locker on your golf bags and connect it to the Ubisoft Server and see how you will enjoy your free time. It maybe makes you see how we feel
We demand fast actions and a proper apologize for this mistreatment and deceive.
In the begin I was sarcastically and wanted to build up a point of view.
Finally I want to finish with the YouTube link who I’m sure tell you how most of us customers feel
http://www.youtube.com/watch?v=xjxxMm4QvM4
In this movie Ubisoft is Frollo and we are Quasimodo.
If you have any points of view do not be shy to join the conversation.
Mr R