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Cernunnos636
11-14-2011, 11:31 PM
So when I try to enter my code for the bonus content on the assassinscreed.com/bonuscontent web page, I keep getting a "this code is not valid" error message. Is it because it hasn't been the 15th long enough? Or did someone snag my code before me and I'm that unlucky guy?

iWolfie
11-14-2011, 11:47 PM
No me and others are having the same code problem. We just have to wait till morning to see if it will go through.

djgooner
11-15-2011, 12:15 AM
i am getting the same message on the website, BUT when i put the code in my psn store, it showed me what the code was for, ie the bonus mission etc. but when i had hit download nothing happened, and now when i put the code it said its invalid. Anyone experience this, i dont even see the extra content in my purchase history. Its like the content and the content code just disappeared.

haviocdarkmoon
11-15-2011, 12:16 AM
i belive the dlc one is working but for xbox at least but i cant get the u play one to work some how i did some thing and i cant get it to come back up to enter it

haviocdarkmoon
11-15-2011, 12:17 AM
also i have a uplay account as well

YunaAngels
11-15-2011, 04:36 AM
I Only got 1 DLC Code for Assassin's Creed Revelations for the UPlay nothing else but a French Card for the Bonus Content on Assassin's Creed Revelations

Can someone please help me? cause the Bonus card I did get was french only thing I could understand was the link, Please Help

ivetusmcsat8202
11-15-2011, 05:00 AM
Originally posted by YunaAngels:
I Only got 1 DLC Code for Assassin's Creed Revelations for the UPlay nothing else but a French Card for the Bonus Content on Assassin's Creed Revelations

Can someone please help me? cause the Bonus card I did get was french only thing I could understand was the link, Please Help

I would continue to voice your concerns here on the forum but also check with the store you bought it from to determine if you are the only one that had the problem or if it was widespread.

YunaAngels
11-15-2011, 05:03 AM
Store dosnt open for 2 hours yet but I will be calling them cause this seems more widespreed to me if you read all the topics on this its not just me its happend to.

Ubisoft needs a Livechat thing like EA has

FredEx919
11-15-2011, 07:55 AM
Hello All, if you haven't done so please try your key again at assassinscreed.com/bonuscontent. Let me know if this is now working properly.

@YunaAngels, if you only received one key, be sure to create a ticket with our support site (http://support.ubi.com) and include a scan or digital image of the receipt. We will be sure to get back with you with additional information.

YunaAngels
11-15-2011, 07:58 AM
Fred - I already have I have two tickets up and still nothing http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

FredEx919
11-15-2011, 08:01 AM
Ok, You will receive a reply soon. Keep an eye on your email. There may be a slight delay due to high contact.

Spenceless
11-15-2011, 09:46 PM
My DLC's are working fine (i'm on xbox) but I have no Idea where to access my soundtrack and video. I preordered at Gamestop and got the limited edition, wasn't that supposed to get me these items?

Diffractions
11-15-2011, 10:12 PM
Okay just tried again today and my code is still not working.

Lemonhead_005
11-15-2011, 10:16 PM
Originally posted by FredEx919:
Hello All, if you haven't done so please try your key again at assassinscreed.com/bonuscontent. Let me know if this is now working properly.


When I try to access the assassinscreed.com/bonuscontent site, it comes up as a blank page. Has the site been taken down for now until this issue is resolved?

rapidhamari
11-15-2011, 10:40 PM
I redeemed my signature edition code in the PSN store, however when I'm in-game and go to menu "Exclusive Content" it asks me to input my code again =/

However, the code has been redeemed.

He11Raiserxxxx
11-15-2011, 11:54 PM
I just tried entering my code at assassinscreed.com/bonuscontent and turns out you have to add the hyphens (-) in with the code

Dkhand
11-16-2011, 12:01 AM
I have tried to access the site all night and I can't even connect to the site. Am I doing something wrong? (Tried different browsers too)

Solid_Squirrel
11-16-2011, 09:27 AM
The Bonus Content code works fine on my PS3 & PC
but only problem is bonus missions gives the download prompt then vanishes after I hit X.
Doesn't show up in my Download List either
What can I do now I re-enter the code but it tells me it's been used

PetroxExplorer
11-16-2011, 10:22 AM
WTF???

Same with me. I entered the code on PSN for signature edition. Code went through and then - nothing happened. No download. It's in my transaction history but not my download list.

Seriously UBIsoft?

PetroxExplorer
11-16-2011, 10:27 AM
This is really freaking annoying and is convincing me never to pre-order any UBIsoft stuff from EB again. Should have just gone to Best Buy...

mijn_account2
11-16-2011, 12:15 PM
I have the same problem i give my code but they say it's incorrect or valid i can't even download it doesn't work i have my game from saturday 12 november 2011 and it is still not working do somthing about it ubisoft!!!!
i have payed for the code it's the collectors edition for ps3 http://forums.ubi.com/images/smilies/compsmash.gif

ABXantos
11-16-2011, 03:31 PM
Here is a visual of the problem:

http://www.youtube.com/watch?v=KgFK63sIC4s

XENON_PLASMA
11-16-2011, 04:48 PM
has the website been pulled? I've tried multiple browsers yet for the website assassinscreed.com/bonuscontent it's nothing but a blank white screen with zero activity. Any ideas?? I've already got the DLC on my xbox (bonus mission/sword/ammo upgrade/jester multiplayer) but unable to get the in-game soundtrack/short film as the website is non responsive?

Thunder_Bladder
11-16-2011, 05:54 PM
same thing here! assassinscreed.com/bonuscontent = blank page

shinri-san
11-16-2011, 09:19 PM
same thing for me
assassinscreed.com/bonuscontent = blank page

nothing http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

haviocdarkmoon
11-17-2011, 12:31 AM
i havent been able to access any of it yet but said that it was acceped

LadyHinoki
11-17-2011, 06:09 AM
I've gotten both the video and the Uplay Passport just fine. The only issue I have is the fact that i've imputed my code for the bonus content and haven't gotten anything. It had prompted me to download, but it isn't in my download history.

I've brought the problem up with gamestop and they've told me to call up PSN and that they'll issue me a new code. I'll be calling them up today and hopefully it will go through this time around.

PhycoticNez
11-17-2011, 03:10 PM
Blank page for me aswell. D'=

GreekPower03
11-17-2011, 04:14 PM
I'm relieved to hear that I'm not the only one that has been getting a blank screen when trying to access assassinscreed.com/bonuscontent

Is this because there were problems with people accessing the content so they put the site down for maintenance?

Kryptonian_Dunn
11-18-2011, 01:28 AM
I've had the same problem. I redeemed the code in the Playstation store just after the Ubisoft code. The Ubisoft code seems to have worked, but not any of the exclusive content that should have came with the pre-order codes. (Outfits, weapons capacity, or even the short film)

Kryptonian_Dunn
11-18-2011, 01:41 AM
I've also tried going to the site that support posted with no luck. You guessed it, ...blank page.
But I've been looking around, and have heard that the code was to unlock content that was already on the disk. So that's why you don't see a download in your history. But that doesn't explain why I don't have the video content yet, or, the weapons upgrade, or even the Ottaman character for multiplayer. http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif big disappointment, seeing as the game only came with the one code and now that its been used, I don't have another to redeem it in the correct spot to redeem it. Which I'm assuming by the way, is to redeem it in the game and going to extra content.
Ubisoft!!! if you hear this.... HELP US!

mijn_account2
11-18-2011, 10:12 AM
that code doesn't work there was a update and it still don't work do somthing i have payed for it i want my in game content now i have that game from 12 november i wait 6 days for it i have tried everything and it always say valid code do somthing pls HELP US!!!!!!!!!!!! http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif

Black_Widow9
11-18-2011, 01:28 PM
If this does not help you, please make sure that you all contact Ubisoft Support. The link is in my signature.

Redeeming and accessing bonus content. (http://forums.ubi.com/eve/forums/a/tpc/f/5251069024/m/7211077169)

shinri-san
11-18-2011, 05:29 PM
yeah! finaly it's working thanks!

thegreatgokussj
11-18-2011, 06:39 PM
entered the code on PSN for signature edition. Code went through and then - nothing happened. No download.

mijn_account2
11-19-2011, 07:40 AM
i have posted 2 messages and now i have send a message to the suport that's the second time there is somthing wrong with the psn store or the codes i have the collector's edition on ps3 and the code doesn't work but i've seen people who have the characters online how can they have them and i not it's onfair HELP US!!!!!!! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

MeLbArO
11-19-2011, 03:06 PM
What a joke. Had to create a useless UPlay account and this junk still doesn't work. This is a clusterfcuk and a pain in the azz. Next time, try learning a thing or two from EVERY other developer and publisher that provides DLC...even Polyphony Digital managed to get it right...and they are complete stooges in that department. I honestly couldn't care less about the PC downloads, but I would like to redeem the content from the PS3 code that gave me nothing...which is now invalid. Fix this shtit!!

Kryptonian_Dunn
11-19-2011, 07:36 PM
Posted Fri November 18 2011 21:11
In regards to the Assassins Creed Revelations dlc content issue.. I have an answer...

I have tried to go to the link that was posted for support, but all that returned was a blank screen. So I called in to Ubisoft, and the answer I received was... The data is on the disk, so that's why there is no download that transpires. The code simply unlocks the data to be used. Now, in the game you must have accomplished up to, approximately sequence 3 to have gotten far enough to play the unlocked content. As for verifying if the code has gone through, gamers can check their inventory screen and see that if they have a bullet capacity of 12. If so, that indicates that the code has indeed worked.
The online multiplayer character will be able to be played after playing a few matches and leveling up. I hope this clears things up for people a bit and hope you have a great day. Thanks for reading

codzyboii
11-20-2011, 06:33 AM
i got the armour of brutus in revelations and i cant unequip it :/ how do i get rid of it i? prefer the original

URBAN-GUNZ
11-20-2011, 09:39 AM
actualy it may just work automaticly,i entered my code and had the same problem of no download so once i had beaten the game i was runnning trough doing sidemissions and one on my map that said hidden tomb. so i went in, did the mission and you had to find Vlad the impalers head,(sounds like that extra mission right?) then i got to the end and in the tomb with Vlad theres a sword next to Vlad (dosent it say on the back of the case something like "extra mission with unlockable sword") i have the feeling it just works.

URBAN-GUNZ
11-20-2011, 09:43 AM
i forgot to read recent posts before i posted, srry. Kryptonian_Dunn is exactly right everything is already on there, its like the Desmond memory sequences you already have them you just have to unlock them

nerdopotter
11-21-2011, 07:01 AM
hi, i have the same problem with my bonus content code of my signature edition, i entered the code before running the game, and it didn't happen anything, then i sent a question to suport ubi and they haven't answered me, i'm on sequence 3 , i've already played the vlad's mission and at the end of this it gave me a sword, and i have 12 bullets but i still continue without my otoman jester character for mutiplayer game, i need help please, or, who should i call?

dragon_demon956
11-23-2011, 11:30 PM
seriously ubisoft if u cant fix this problem then dont make a game its simple no offence or anything. but im also having the same problem only my ps3 rejected the codes and ive complete the game with no content and now i cant use them please do something ive been trying to contact the help support for more than a week now and still no reply it sais they arent there and i know they are.

F150PSYCH
11-24-2011, 05:39 PM
Originally posted by djgooner:
i am getting the same message on the website, BUT when i put the code in my psn store, it showed me what the code was for, ie the bonus mission etc. but when i had hit download nothing happened, and now when i put the code it said its invalid. Anyone experience this, i dont even see the extra content in my purchase history. Its like the content and the content code just disappeared.

Yeah man I just tried to get mine, same thing. Who should I talk to about this? I am upset this game has come out with issues but I am not going to yell and scream to get it fixed. Anyone have any ideas of how to solve this? let me know.

TheDaftTool
11-26-2011, 02:44 PM
I bought the Special Edition in UK on release day but have only just noticed that I'm missing the codes for Ezio's Armour, 2 Multiplayer characters and the discount vouchers for AC2 & ACB. I only had the Uplay code. What do I do now?

ElementCollins
11-27-2011, 03:28 PM
WHERE DO I EVEN TYPE THE DAME CODE I HAVE LOOKED FOR AN HOUR AND I HAVE YET TO SEE NOTHING AND WHEN I TYPE THE LINK (assassinscreed.com/bonuscontent)IN I GET A WHITE PAGE WHATS THE DEAL!!!!!

im3jia
11-27-2011, 08:23 PM
if the GameStop code does not show up on the download list, does that mean if i get a new ps3, I cannot get the content again?

jesse-pjotr
11-28-2011, 08:02 AM
Hello,

due to a super-late delivery of my animus edition I have entered it just jet,
I have checked it a hundred times (so did relatives and friends) but I keep having the same problem as the other Guys, What should I do?

PS: sorry for my bad english

shadowknight45
12-03-2011, 01:21 PM
you have add dashes and also make sure caps are on

Ridgeleaper1
12-04-2011, 05:17 AM
ya i am having the same problem in every browser what do you do to fix it b/c the suggestion that ubi gives me doesn't work. i.e (deleting browser history)

Ridgeleaper1
12-04-2011, 05:24 AM
Head to this web page if you have a ubisoft account to download your bonus content https://secure.ubi.com/registe...%3a%2f%2fwww.ubi.com (https://secure.ubi.com/register/Promotion.aspx?genomeId=f72e080f-9eaa-432d-b529-4f0aceb944e1&lang=en-US&NextURL=http%3a%2f%2fwww.ubi.com)

and use caps and dashes when entering your code

SirJangada
12-04-2011, 12:11 PM
I'm having all those problems too...
hope they fix it before i lose it all ):

check this topic too... i think I'd solve all of our problems
http://forums.ubi.com/eve/foru...1069024/m/5431028669 (http://forums.ubi.com/eve/forums/a/tpc/f/5251069024/m/5431028669)

jesse-pjotr
12-05-2011, 01:38 AM
I have used Capitals and dashes, but the page from
ridgeleaper1 doesn't work. I'm still desperate!

Treik_Yurihashi
12-05-2011, 06:36 PM
Okay, I have a damn annoying problem myself, guys and gals. On my redemption code for Assassin's Creed: Revelations, there are 19 digits...that seems wrong, doesn't it? Aren't there supposed to be like, 20 or 25 digits for the Xbox 360 redemption codes? When I try to use the code on Ubisoft's site, it tells me that the code I entered was invalid...I even tried to use it on Xbox.com, but it says above the code box that I need to enter a 25 digit code...I even tried the code anyway, just to see if it would work, and of course, it didn't. I don't know what happened here, but it seems like I got ripped off because some idiot forgot to add the other 6 digits to my code...can anyone help me figure this out? Thanks.

Treik_Yurihashi
12-05-2011, 06:40 PM
Omg, I'm such an idjit my friends...I just now tried adding the dash marks(-) in between each set of digits like it showed on the card, and it went through...thanks in advance to anyone that might have ended up helping me out here.

mex_jd7
12-27-2011, 04:32 PM
BJN2-TMNT-34LM

ryguy34_988
02-18-2012, 11:10 PM
Were do I go to put the code