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ms-kleaneasy
02-04-2010, 08:18 AM
Hi all

Many of you have been reporting ongoing issues with the Uplay server reporting an unavailable error message when you try to access it.

This issue is by no means universal and so we would like to try and establish some more specific information to help us isolate the problem.

Could anyone who has experienced this issue either on a few occasions or ongoing please post below the following information...

<UL TYPE=SQUARE>What location/ country are you trying to access the server from?

What system are you playing on? (Xbox360 or PS3)
[/list]

Thank you in advance to all for taking a moment to provide this information http://forums.ubi.com/images/smilies/25.gif

kronex
02-04-2010, 01:55 PM
Location: Elk Grove, CA, USA
System: PS3 (over a fiber connection)

petitbrian1987
02-05-2010, 06:43 AM
Country: Belgium
System: PS3 (Wired connection)

brentj_76
02-06-2010, 03:00 PM
Knoxville TN
Hughes Net wtih & without router (linksys wrt300n)i get nothing (wired or wireless)

Knoxville TN
AT&T DSL running through netgear router logs in without a problem. Wired and wireless both log in

mizehh
02-08-2010, 04:04 AM
The Uplay server is not avalaible at this time. Please try again later.


Country: Finland
System: PS3

thawunandonly
02-08-2010, 01:15 PM
USA - New Jersey
PS3

I was able to log on ONCE ever, when the game first came out in November.

RowdyReider
02-08-2010, 03:23 PM
Having trouble logging in as well

Country: Ontario, Canada

System: Xbox 360

APeee
02-10-2010, 12:30 AM
Yeah i got that its rather annoying seeming i only signed up with this thing so iget exclusive content for assasins creed 2

Western Australia Perth south

Xbox #60 recurring

APeee
02-10-2010, 12:31 AM
360

tanjaialle
02-10-2010, 12:43 PM
As you already know... Florida/USA (PS3)... Ongoing since about 1/10. Before that I was able to access Uplay every time I tried.

APeee
02-12-2010, 01:13 AM
WHEN IS THIS GONNA BE FIXED?????
http://forums.ubi.com/images/smilies/sadeyes.gif

ms-kleaneasy
02-16-2010, 05:29 AM
Originally posted by tanjaialle:
As you already know... Florida/USA (PS3)... Ongoing since about 1/10. Before that I was able to access Uplay every time I tried.

tanjaialle the team have tried a fix using your account and requested you sign out and back into Uplay to see if its worked.
Please let me know the outcome as soon as you can, thanks :thumbs

JaydaFoooah
02-16-2010, 09:19 AM
USA, Ohio
PS3

veamon
02-18-2010, 04:58 PM
Perth Australia.
PS3

Ongoing for just over 1 month

ColdEagle9277
02-20-2010, 11:24 AM
USA, Florida PS3

Having and existing account, trying to log into Uplay but says account doesn't exist.

prokeon
02-20-2010, 10:42 PM
PS3 New Zealand gamertag procion It happens everytime I try with the game entered the Black Edition codes with(btw VERY nice Ezio Figurine, I wanted a Kratos fig. with GoW3 Ult. ed, instead Sony give us...a box), yet when I started a NEW game on that usename I could log in everytime and see my Uplay stats from game 1. I deleted sec gamesave in an effort to reenable acces with my completed gm. Still no cigar. U play's still in beta. Cr4p happens in beta. Thats why its not alpha yet. Hope it gets fixed soon

juswelchyahoo
02-21-2010, 08:13 AM
Hi, I been experiencing the same connection problem, message given; "Ubisoft Servers are unavailable at this time. Please try connecting later..."

I am trying to access your server from Brighton/UK (bt broadband adsl)

Using Playstation3

Shamrock376
02-23-2010, 12:07 PM
Location: Frisco, TX, USA
System: Xbox 360

Have never been able to get in. Once I hit the "y" button from the theme page it acts like it is going to the server because it will pull up the Ubisoft Uplay Beta loading screen. After a minute of loading, a box pops up stating that there is a server issue and the it resets me back to the game. A resolution would be nice!!??

Jaketo
02-23-2010, 04:36 PM
From London, UK, via an Xbox360.

Have never been able to logon to Uplay from within AC2.

When I try, I see the animated splash screen and then it just sits at the logon screen with the blue circles pulsing slightly. After about 60 seconds givesd me the 'Ubisoft Servers are unavailable tec.' error.

I_AM_INZI789
02-26-2010, 08:46 PM
USA< Indiana (wired connection, by HughesNet)PS3

WEAV3RSON
03-03-2010, 08:06 PM
Location: South-West Sydney, NSW, Australia
Console: PS3 via DLink Wireless Router connected to Skymesh Satellite Broadband
PSN ID: WEAV3RSON_05

Please Help Me, I want extra throwing knives!

zachud1
03-05-2010, 12:12 PM
Originally posted by ms-kleaneasy:
Hi all

Many of you have been reporting ongoing issues with the Uplay server reporting an unavailable error message when you try to access it.

This issue is by no means universal and so we would like to try and establish some more specific information to help us isolate the problem.

Could anyone who has experienced this issue either on a few occasions or ongoing please post below the following information...

<UL TYPE=SQUARE>What location/ country are you trying to access the server from? Millington, TN. (hi-speed cable modem)

What system are you playing on? (Xbox360 or PS3)
[/list] eXbox 360

Thank you in advance to all for taking a moment to provide this information http://forums.ubi.com/images/smilies/25.gif

Unknown.89
03-07-2010, 09:34 AM
Country-Russia(1Mbit\s)
Windows 7
I have a problem with connection to the Uplay.
Then the server(s) will be run on again???

anorzhul
03-08-2010, 08:08 AM
Country Turkey
windows 7
i have a problem says:failed to connect to the ubisoft master servers
when this problem fix?

Thorngarn
03-08-2010, 12:05 PM
Uk User - VISTA - Wired

pepper_duo
03-11-2010, 04:36 AM
I had this message on sunday but now its back to 'error loading info from server' prob, See 'having problem with uplayon...' thread for more details on my prob. PS3 AC2, wired and wireless, secrurity enabled and disabled, mac filtering, port passthrought/DMZ zones ect ect ect tried it all including a different router/modem. ADSL2+ i believe. only get mayb 6mb up 1 down. net and psn fine

I've already been in back and forths with ubisoft support for over a month. They say they've sent the issue over to the uplay team (that was over a month ago) and now tell me to post here to inform others of my problems. Dont see how it'll help as I have nothing new but what the hell.

er-sefirote
03-11-2010, 06:30 AM
Country: Spain
System: PC

Clonears
03-14-2010, 02:23 PM
Country-Russia(3Mbit\s)
Windows 7
A problem with connection to the Uplay.

PS
I wish to apologise for silly people from my country which attack a server. Not all in Russia such #$%@.
I wish good luck to Ubisoft in struggle against a piracy!

remrem2
03-15-2010, 08:20 AM
france / french
windows 7

no connection

BorbelyMiki
03-16-2010, 09:14 AM
Hungary
PC - Windows 7 Ultimate 64 bit
Active Internet connection (20/10 MBit/sec) but can not connect to Ubisoft Master Servers. http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif((

monkhai
03-16-2010, 09:40 AM
PC Windows 7 Ultimate 64 bit
Santa Fe, NM
Unable to connect

Angry_Worm
03-16-2010, 10:28 AM
PC Windows Vista 32 bit
Holland
Unable to login or connect

juswelchyahoo
03-17-2010, 10:01 AM
For PS3 version.

I had this sent to me from support as a possible solution, didn`t work for me but may help someone else;

Delete all of the systems internet cache. To do this scroll along the cross media bar until you reach the 'Network' tab, now scroll up / down the list until you reach the 'Internet Browser', highlight this and press X. Once you browser opens press the triangle button once, from the new menu highlight the 'Tools' option and press X. Scroll down the menu until you reach 'Delete Cookies' and press X. Confirm the files deletion. Repeat this for 'Delete Cache'.

If there is a PC/Xbox 360 equivalent give it a shot, cheers

damiok
03-19-2010, 02:19 PM
I've got the PC version on windows XP.

Location: Wollongong, Australia

Can play the game fine but can't access Uplay in game or reddeem bonus maps from Black Edition.

kweigand85
03-19-2010, 03:30 PM
Missouri
XBOX 360 (wireless)
Wild Blue (satellite)
never able to connect

Gurumbada
03-21-2010, 12:49 AM
Reply
Korea, PC,

I want you to Solve this situation.. I'll wait.

Auklin
03-24-2010, 04:40 PM
NS, Canada
360

i'm getting frusturated when im trying to link my gamertag account to my uplay account (yes im doing it right, no it's not working)

BlocXs
03-24-2010, 06:48 PM
Location: Poland, Warsaw
System: PS3 (Wireless Network)

NOTHING happens after hitting triangle button...

PS Sorry for my English...

BTOG46
03-26-2010, 12:17 PM
Would people posting about game log in problems please use the forums for the game they are having problems with.

This thread is for people having problems with UPlay, and not the DRM servers, posts which should be made in another forum are liable to be deleted.

Alkcair
03-28-2010, 03:29 AM
Germany, Lower Saxony
PC Windows 7

I have also problems to connect to uplay as I tried it the first time today.

paradox776
03-29-2010, 10:50 AM
Lithuania, Klaipeda
PC Windows 7
Unable to connect. Although in the beginning of month I was able to.

paulg57
03-29-2010, 11:53 AM
bingley west yorks.uk
pc

Mysbroiler
03-30-2010, 08:03 AM
Sweden
Pc (Windows XP)

KelltaR
04-02-2010, 11:09 AM
Ran the first dat out of the box. Now the server is not working
New York/New York on a MAC


Originally posted by ms-kleaneasy:
Hi all

Many of you have been reporting ongoing issues with the Uplay server reporting an unavailable error message when you try to access it.

This issue is by no means universal and so we would like to try and establish some more specific information to help us isolate the problem.

Could anyone who has experienced this issue either on a few occasions or ongoing please post below the following information...

<UL TYPE=SQUARE>What location/ country are you trying to access the server from?

What system are you playing on? (Xbox360 or PS3)
[/list]

Thank you in advance to all for taking a moment to provide this information http://forums.ubi.com/images/smilies/25.gif

soundjunkie1983
04-03-2010, 12:53 AM
I'm Playing From Belgium on my PC with a wired connection on Windows Vista Ultimate 64-Bit and i can't acces uplay from last week

GameOverRIP
04-04-2010, 09:18 PM
Logged in, profile shows sais 10points available, but i try to spend them on Settlers 7 which i have but doesn't not work at this time due to the global Server Unavailable error,

no associate gamer ID exists on our database

Loc: Adelaide, South Australia
System: PC Windows 7 x64 Pro

Fidus_78
04-05-2010, 06:21 AM
The Uplay server is not avalaible at this time. Please try again later.

Country: Hungary

System: PC (80/25 Mb internet connection)

PeterC2010
04-05-2010, 06:41 AM
Nederland Settlers 7 server unavailable, no connection

bsuschnick
04-05-2010, 06:54 AM
US Tennessee

Using PC; Server Unavailable since 7am Central

Loptec
04-05-2010, 06:56 AM
I bought Settlers 7 today via Steam.
I installed it, played for about 1 hour. Now I can't continue because:

The Uplay server is not avalaible at this time. Please try again later.

Country: Sweden

System: PC (100/100Mbit internet connection)

This totally sucks!

Dave_haggis
04-05-2010, 07:11 AM
Server not available. Please try again later.

Country: Sweden

System: PC (10/10Mbit internet connection)

Its been offline for a long time now...
((Atleast enable singleplayer when servers are down))

Fidus_78
04-05-2010, 07:44 AM
Country: Hungary, Budapest

System: PC

Internet: 80/25 Mbps

webstarfrog
04-05-2010, 07:56 AM
Same here, in France, on my PC :
Server not available.
Since this afternoon. This morning I had no problem.
What's the hell happened?

grady_mrd
04-05-2010, 08:02 AM
Settlers 7 server unavailable in US, Minnesota
No connection for a few hours its now 10AM

beccie42
04-05-2010, 09:06 AM
I am in England and I am playing on a PC. I have checked internet connection and have been unab;e to log on for several hours now. Had the same problem with AC2 the week after it came out on PC - this is getting stupid now!!!!

The_Pho
04-05-2010, 09:11 AM
Same here

UK, Swindon
Wired Connection

Platform: PC

w8152
04-05-2010, 09:16 AM
PC,
Swindon, UK
Standard ADSL connection. Worked fine last night until a disconnect mid multiplayer game.

Might i also point out this is an absolutely stupid situation to be in considering it also stops you playing the single player game element!

travelmaster811
04-05-2010, 09:21 AM
The Netherlands

Message in-game after launcher "Network Problem!"
Problem exists for several hours now. Not cool!
Ubisoft better improve this or I will not buy this stuff anymore.
Get that sever up!!!

travelmaster811
04-05-2010, 09:33 AM
Originally posted by travelmaster811:
The Netherlands

OSX 10.63

Message in-game after launcher "Network Problem!"
Problem exists for several hours now. Not cool!
Ubisoft better improve this or I will not buy this stuff anymore.
Get that sever up!!!

beccie42
04-05-2010, 10:12 AM
Im guessing, as its a bank holiday, no-one is looking at this from ubisoft as they are all off work. How ironic when the servers go down because everyone else is at home - and wanting to play on their new PC games!!!!!! And then they will wonder why people download illegal copies - hummmmmmm.............

nrbronx
04-05-2010, 10:14 AM
Country: Denmark
System: Vista ultimate 64bit

Settlers 7 - server not available, please try again later...

I fell stupid BUYING this game from ubi. I wont make the same mistake again.. Good luck whit your stupid DRM system!!!

Loptec
04-05-2010, 10:25 AM
Oh yeah.. One other thing. It may or may not be helpful for you.
It's irritating, never the less..

When I get the message about the unreachable server, I also get 2 options.
1.Exit to desktop
2.Login to server

Since I can't log in to the server I click “exit to desktop”.
The game doesn't care about that though, but continues to the main game menu.
This menu is now reduced to just one “quickgame” icon and a text at the bottom of the screen that says “waiting for news”. When I click the “quickgame”-icon (my only option at this point) the game freezes and I have to ctrl+alt+del.

I've seen no replies on your progress in solving the problem!
What's happening? Update, please!

If you force the player to log in to a server to be able to play, you should at least have a ****ing fail safe! This is so unprofessional!

Get it online now! And give us compensation for not delivering the service we've paid for!

XeraIlona
04-05-2010, 11:19 AM
Server is still unavailable from roughly 13.30 hours until now.
Monday April 5, 2010, retail version of the Settlers 7, Location the Netherlands.

I am feeling very unhappy, I bought a legal copy of a game and are being punished for doing so.

percevalBxl
04-05-2010, 11:39 AM
Country : Belgium
System : iMac

C'est la onzième fois que je renonce à jouer en moins d'une semaine à cause de ce bug INTOLERABLE.

Aywa2010
04-05-2010, 11:39 AM
Country : Poland
System : Windows Vista Ultimate 32 bit

beccie42
04-05-2010, 12:20 PM
I think it might be worth noting the original message from ms-kleaneasy was posted in Feb - I really dont think there is anyone keeping an eye on this forum today as they are all at home for Easter (not playing on Settlers 7 I bet!!!) I am also getting the same problem as LOPTEC. It is nice to see lessions were learnt following the release and subsequent server crash of Assassins Creed 2 only a month ago......

CoughMist
04-05-2010, 12:35 PM
Woah!!! Look over here! It's a person who used to be a future customer.

"A permanent internet connection is required to play this game... when the Ubisoft UPlay servers are up and running" was not on the front of the ******* box when I bought this game. You are crippling your fanbase and making enemies of those that would have originally supported you.

And I don't give a damn if it's Easter or Christmas. Ubisoft is not an individual that gets to take holiday vacations. It is a multi million dollar corporation that has a legal responsibility to provide resolutions to customers with legitimate issues with its product. And if a resolution is not seen to be close by in the future, you should at least respond with a simple:

"We know that there are issues with the servers at this time, but we are working as hard as possible to resolve them."

But of course that is not the case. That would show that you cared about the customers that are providing the cash for all your Easter Chocolates. And we all know you don't care, or else you wouldn't have this poorly made online DRM protection feces anyway.

Good day. And happy holidays.

P.S. "I am currently away from the boards on holiday. If you have any issues, questions or need help please contact another forum manager or wait for my return week commencing 12th April." - from ms-kleaneasy's profile. The 12th of April. Ha! What a crock of ****.

BTOG46
04-05-2010, 12:38 PM
You all seem to be under the mistaken idea that the UPlay forums are for posting about DRM and game related problems, UPlay is not the DRM, it's simply a service for using rewards gained in games.

Game server problems should be posted in the forums of the game you are having problems with and not in these forums.

Any further posts in here that belong in another forum are liable to be moved or deleted.

CoughMist
04-05-2010, 12:47 PM
How would that be a "mistaken idea" when there are two stickies "Uplay Server Unavailable - PLEASE READ HERE" & "UPlay Server Unavailable *Updated*" listed at the top of this forum? Especially when the error message is simply: "Server Error"

But anyway, thank you for the response, BTOG46.

BTOG46
04-05-2010, 02:11 PM
Both of the threads were started before there were any PC games using the DRM, and were aimed at PS3 and Xbox360 users who were having problems accessing UPlay to redeem points earned in AC2, which doesn't use the DRM on the console versions.

If you look at the first post in this thread, you can clearly see that, as users are asked if they're on the PS3 or xbox360.

Calamis
04-12-2010, 03:25 AM
Maybe they are posting here cause they actually get some sort of reply.
And who cares what platform. Same issue.

Iratt
04-13-2010, 11:01 AM
I am haveing trouble logging in to U-play on the 360, i am useing the same as with here..it says it is being used already.

Complex_120
04-13-2010, 01:13 PM
LOCATION: Absecon, NJ, United States.

CONSOLE: Xbox 360.

UBISOFT GAME: SPLINTER CELL: CONVICTION.

net_wild_eyez
04-13-2010, 08:12 PM
Location: Western NY

Game: Splinter Cell Conviction xbox360

JackTr1pper
04-15-2010, 09:01 AM
[USA - N.C.
XBOX 360

And my weapons were and challenges were taken away when I got on.

ReS_ReDJeN
04-16-2010, 01:18 AM
anyone here able to have an access with ghostrecon future soldier? am i missing any info on how to get it? i bought the game and registered on uplay and still no instruction on how to download the beta

missamy0385
04-16-2010, 08:16 PM
USA Florida xbox360

NewfieNinja77
04-17-2010, 02:35 AM
Splinter Cell Conviction
XBOX360 Wired connection
Canada

dhark01
04-17-2010, 04:52 AM
The Settlers 7 / Switzerland / MacOS 10.6.3
regards

tybore
04-17-2010, 05:46 AM
The settlers 7

Belgium

Pc -- windows 7

theboz77
04-17-2010, 07:29 AM
I am in Toronto Canada


It is fundamentally stupid that I cannot play Settlers 7 at all - EVEN IN SINGLE PLAYER MODE - when the server is down.

What kind of stupid company releases a game like that?

mpowers8
04-17-2010, 07:47 AM
Settlers 7
PC Windows 7 x64
United States, Texas

JoKasQuem
04-17-2010, 08:09 AM
Settlers 7.
PC through Steam.
Windows vista 32-bit.
United States, WI.

Loptec
04-17-2010, 08:44 AM
WTF Server down again!?!?!?

If this is how you'll protect your games in the future you have two options:
1. Solve this f***ing problem!
2. Loose all your costumers

Starting to get really tired of this ****..

Oyeah... As before..
PC via Steam
Windows 7 64bit
100/100Mbit internet
Sweden

Brokesto
04-17-2010, 08:46 AM
cant believe people keep buying this ****. When I pay for a game i want to play the game without the bull**** of having a continuous internet connection!! Solve it UBI

Esau dbt
04-17-2010, 08:47 AM
Uplay server unavailable.

Splinter Cell Conviction (bought it two hours ago)
Xbox360 - Wired connection
Ontario, Canada


I have been able to access Uplay in the past via Assassin's Creed 2, but can no longer.

zZzRagnarokzZz
04-17-2010, 08:50 AM
Splinter Cell Conviction
Uplay
Wireless Connection
Xbox 360
(did work for assassins creed 2 but isnt for this)

dlmoench
04-17-2010, 08:54 AM
Settlers 7
PC through Steam
Brooklyn, NY

error message saying server is down. This is crazy. Why am I being forced to play online only?

Leki89
04-17-2010, 09:07 AM
WTF Server down again!?!?!?

Me and my husband cant play too. Bought Settlers 7 today. 2 CD's =/


Russian Federation.

Gracklewolf
04-17-2010, 09:42 AM
Settlers 7 (purchased D2D)
Windows 7 64-bit PC
Boston, MA, USA

Paul0072010
04-17-2010, 09:48 AM
Singapore

MacBook under Window XP.

Played for around 3 hours and then it hanged.

Reconnect or try to login in again, it reads Server unavailable and pls try again later.

rockstarr
04-17-2010, 10:02 AM
Atlanta GA USA

XBOX 360

Server unavailable and pls try again later for both Upaly and Exclusive Content. Down since 9:00 am to present.

chakaljona
04-17-2010, 10:17 AM
spain server off settlers VII Pc

e-mail:chakaljona@hotmail.com

Thank you

Bakermann
04-17-2010, 10:49 AM
Check your fire wall settings,in win 7 the local and public check box must be ticked to allow the program to access via the fire wall.

Hope this helps those that are struggling to connect.

zZzRagnarokzZz
04-17-2010, 06:19 PM
i managed to get on to uplay http://forums.ubi.com/images/smilies/11.gif eventually i think it was being over used at the time http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

smilinpig
04-18-2010, 12:33 PM
xbox 360, trying to access from inside splinter cell conviction from west coast usa.
I get a uplay screen that has beta beneath the uplay logo as well as 4 or 5 'balls' to the right ( progress bar?) that has 1 ball blue, the rest are empty....

Sometimes it won't load at all I get a server unavailable message

uptown2010
04-19-2010, 07:09 AM
India, computer

elsaatnoot
04-19-2010, 07:16 AM
Same problem of server not available in South Africa. Also get to the Exit to desktop or login options.

warongt
04-20-2010, 02:59 AM
Location: Thailand

System: PS3

symptom: I accessed Uplay via Assassin's Creed 2 main menu, able to create Uplay account but when log in it says unable to log in. The next time I press triangle it just gave me nothing and the game froze up. I had to force quit game by holding down PS button and select quit.

AllTeam
04-20-2010, 08:59 AM
East Coast, USA, X360

mihse
04-20-2010, 09:14 AM
COUNTRY:TURKEY
SERVER NOT AVAILABLE.....

the09factor
04-20-2010, 10:32 AM
Location: Sheffield, UK
Game: Splinter Cell: Conviction
System: xBox 360

Symptom: Server unavailable and on occasion account doesn't exist.

tanjaialle
04-21-2010, 09:57 AM
Location: FL / USA
System: PS3

tanjaialle
04-22-2010, 10:51 AM
Ms. kleaneasy,
Sorry, never got your response. Will do today and let you know tomorrow. I have no problem accessing U-Play on my PC, just on my PS3.
Either way, I'll Let you know tomorrow. Thanks.

juswelchyahoo
04-23-2010, 12:28 PM
ongoing since 02/21/10

Is there a fix for this please?

I also tried to log into the web battle via pc for ac2 and was asked to confirm my PSN ID as being juswelchyahoo (my ubisoft user name), it should have been Juswel (psn id)

Anybody else have this happen?

Ps3 / uk
PSN id: Juswel

Shiba619
04-26-2010, 08:02 PM
I had the same issue yesterday.
Tried to start and couldnt connect.
I'm in South Korea on Xbox360

Kennible
04-28-2010, 09:25 AM
USA, CA
PC (Ssettlers 7)

CyKlone71
04-28-2010, 02:02 PM
Quebec, Canada
PC cant log on UPLAY and getting Internal Error when trying from SH5 UPLAY option

Loupgarou62
04-28-2010, 09:25 PM
Toronto, Canada
I also can't seem to login to uplay. It just keeps bringing me back to the choose a country screen or back to the uplay home screen.

PaddyWak
04-29-2010, 07:16 AM
UK ...
PC ...
I also can't login to uplay (web site login) ... it just loops me back to the uplay home screen.

Deathspud
04-29-2010, 08:39 AM
UK PC cant log in to uPlay it just loops me back to the webpage. it was kinda hard to post this message too.had to log out and in a lot of times. so out of the frying pan into the fire. been reimbursed for my missing points yet i cant login. brilliant.

BlackDragon-DK
04-29-2010, 09:26 AM
Denmark PC.

MrWalker72
04-29-2010, 06:18 PM
Sapporo, Japan
PC (english version)(Assassins Creed)
Never ever been able to visit uplay from the game, always no connection to server

Lil.Austin
04-30-2010, 07:00 AM
Queensland Australia,
PC (DVD-ROM copy of Splinter Cell: Conviction)

Hope this gets resolved quick smart, AU$89.95 for a game that doesn't work fully.

Singleplayer works, with a random one or two connection lost, resuming.. but unable to access Uplay or the Splinter Cell Conviction main server. Have completely formatted everything, tried XP and 7 and still have had zero luck.

Possut
04-30-2010, 10:49 AM
Sweden
PC (DVD-ROM copy of Splinter Cell: Conviction)

Single-player works just fine. But I can't get into multiplayer. On www.splintercell.com/match (http://www.splintercell.com/match) it says. "We couldn't find a Splinter Cell account linked to your Ubisoft profile. Make sure to link your profiles in-game so we can find you."

Lil.Austin
04-30-2010, 05:40 PM
I'd just like to update my post. As of 5 minutes ago, after trying a lot of things over the past 12 hours, my Uplay and everything within Splinter Cell: Conviction is now operating properly.

On a whim, I rechecked my Router firewall rules, ALL Inbound was Blocked, so I added custom rules to unblock everything that UPlay browser and Conviction_game.exe attempted and it's now working correctly.

I urge anyone else using a Netgear router to give that a try as well as it solved it for me.

Many regards,
Adrian Austin.

mj12341980
04-30-2010, 11:48 PM
South Africa

PC

DevonHsin
05-01-2010, 03:27 AM
Taiwan
PC

Ric_San
05-01-2010, 03:47 AM
Portugal
Windows XP (Settlers 7)

RedJenny1978
05-01-2010, 03:55 AM
Holland
PC (Settlers 7)

It's just crazy that if you want to play the single player you still need the "internet support".. Very dumb thinking hoeever thought of this..
In this cases we could all just play the single player version instead not beeing able to play at all. http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif

samielle
05-01-2010, 04:03 AM
Bought 2 copies of the Settlers 7, so that my brother and I can play against each other, can not play either of them due to "server not available, please try again". Have tried on PC and on Mac.
Brisbane, Australia.

Raydir
05-01-2010, 04:14 AM
Switzerland
Windows 7 --> settlers 7.

Played sice the first day it came out on steam and now i can't log in anymore.

Ubisoft: you guys made the BEST games ever... but you make the BIGGEST crap with this protection mode of online status check... this is not bad.. it's just lowsy....

Sorry my point of view... i love your games but this makes me horribly angry.

Loptec
05-01-2010, 04:15 AM
First of all I'd like to know why only people with xbox or ps3 are allowed to write here, when costumers with pc also have problems with the server..? If there's another topic for pc-users, please redirect us to the right place!

Second, I'd like to know why it feels like we're being ignored! I haven't seen one single post from admin saying that you're trying to solve the problem! Just one complaining that people with PC should know better than to write here. Well, thanks for ignoring the topic and just making everyone even more irritated!

It's been about 2-3 weeks since last I played settlers7. Today I felt like playing some more and didn't even consider that this server problem actually still might be a problem.. I mean, somewhere in the backs of your heads, one would think that you (despite it all) still want to keep your costumers that haven't already left you. But was I wrong or what...? “Server unavailable blah blah”

I really don't like your just-give-us-your-money-then-you're-on-your-own attitude.

So.. Third I'd like to ask you to reply and give us an explanation for all of this.
I've come to understand now that you don't give a damn about us, but at least do it for your own sake. This isn't very good promotion, you know..

Cina1980
05-01-2010, 04:19 AM
The Settlers 7

PC
Sweden

It works fine yesterday and this morning but now i only gets this error message "server not available"

It sucks!

RavenRotterdam
05-01-2010, 04:53 AM
Holland

Settlers 7 (PC)

Server unavailable -what's this nonsense when playing the single player version?

newbenji
05-01-2010, 05:05 AM
Denmark

Settlers 7 (PC)

Server unavailable. But login and sync is working. ****ing crap from you. This actually goes i will never purchase splintercell or other crap from you

Naikal
05-02-2010, 01:18 PM
well i play Assassin's Creed II and my platform is PC but when i try do access the ubi server an error appears and its because the ubi server is not available im from Bulgaria so im sorry if i have mistakes on the words . is it because my game is cracked ?

pepper_duo
05-02-2010, 04:04 PM
UK PS3 AC2 -2 diff routers, all the fiddling with dmz ect ect ect. Even tried getting online with a neighbours wireless internet access.

Still can't get uplay to work after months of trying and it's been 2 months since I've had any actual response from ubisoft support. I'm STILL getting the error loading info msg.

Right now ubisoft 'support' is seriously ticking me off by repeatedly changing the issue to solved with no response or update.

It's been months now, this should have been sorted already for crying out loud!!
As you can tell my patience has run short.

Have to say this pathetic excuse for support has lost game sales from this ex-customer. Haven't bought any ubi games since AC2 thanks to this and don't you dare to hope I will any future games.

Airle
05-02-2010, 04:06 PM
Argentine / PC
Splinter Cell Conviction.

maxrogaRUS
05-02-2010, 05:20 PM
Russia / PC
Settlers 7
Server Unavailable !!! http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif

jambosv
05-02-2010, 06:54 PM
Splinter Cell Conviction
USA
PC

Kitaelia
05-03-2010, 01:30 AM
USA, WA
Windows XP
Settlers 7

"Server Unavailable" when I try to load the game. I login to the uplay just fine, but get Server Unavailable when I try to play the game.

Bibihest
05-03-2010, 01:37 AM
Denmark
Windows 7
Splinter Cell Conviction (PC)

Can enter Uplay, but gets error when trying to claim a reward.

jjboy
05-03-2010, 10:10 AM
london
pc

Cleric210
05-03-2010, 12:19 PM
Splinter Cell: Conviction / PC
Russia

Can't enter "Friends List" or play multiplayer since yesterday.

soundaddictPL
05-03-2010, 04:11 PM
Splinter Cell Conviction
Poland

Trying to get update information to C:\Users\SOUNDA~1\AppData\Local\Temp\ubiCFDC.tmp.
Failed to download the update information.
Fatal download error: 22
Update service cannot continue.

An then the "servers are down" message. Just beautiful.

Cosdler
05-03-2010, 06:32 PM
Splinter Cell Conviction
Switzerland

We couldn't find a Splinter Cell account linked to your Ubisoft profile. Make sure to link your profiles in-game so we can find you.

what the hell....

i've a account and i play the game with a steam-account. i'm registered by ubisoft otherwise i can't play. http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif

KRETENN
05-04-2010, 01:35 AM
USA (Midwest)
Xbox 360
24Mbit internet (wired)

When I try to log in to Uplay from Splinter Cell it gives me an error saying server is unavailable right away and also for my Assassins Creed II somehow it only gave me points for two actions but I actually have 1000GS in the game

IslandDog
05-04-2010, 08:38 AM
Same problem here with Splinter Cell Conviction on Xbox 360. Says UPlay server is not available.

Jon7dark
05-04-2010, 01:44 PM
xbox 360. Same problem as above. Canada

Flyingrock225
05-04-2010, 08:33 PM
Hyun Shik
Xbox 360
game is GRAW 2
USA

Cannot connect to ubisoft server at this time

It's been happening for weeks now.. Am unable to play with some people that have the exclusive map, very upsetting.

VileZero
05-04-2010, 08:36 PM
I have come across this error while playing Splinter Cell: Conviction.

I am in the USA (Maryland) and playing on the Xbox 360.

When I select Uplay, it starts to connect and then says, "The Uplay server is not available at this time. Please try again later."

Mindilator
05-04-2010, 10:10 PM
Ditto. SoCal USA

Debikul
05-05-2010, 02:25 AM
Location: Hardin, KY: USA
Connection: Medicom 20mb Cable
System: Xbox 360

Haven't been able to get on Uplay since the last time I played AC2 which was a few months back. Want to get on and update my account and get some of the bonus stuff I got.

xxFULLERTONxx
05-05-2010, 06:31 AM
xbox360 NH,USA

SPDemon420
05-05-2010, 12:19 PM
USA, Maine - Xbox 360

Splinter Cell : Conviction

Server Unavailable, havent been able to ever get on.

SAS_Fat_Manatee
05-05-2010, 01:02 PM
Splintercell Conviction.
Uplay Server Not Available.
Xbox 360
Direct Wired Broadband - No normal connection issues, ever.
United Kingdom.

Help Please http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Naeginhoj
05-05-2010, 02:47 PM
I just bought the master assassins edition of AC2 just for the exlusive Venice map and the ubisoft server is unavailable constantly.

Money well spent -_-.

leesiulung
05-05-2010, 03:30 PM
Uplay servers aren't working from Sacramento, CA for days now. This is from an Xbox 360 that definitely connects to Xbox Live. Been playing Halo: Reach Beta.

You would think that Ubisoft would have fixed this problem since it was reported as early as November of last year.

Teaches you a lesson not to rely on Ubisoft to be online when you need it!

rkxcrash
05-05-2010, 06:56 PM
i have an xbox 360
i live in MA, u.s.a.
and i get the same message

shadowgeckogtx
05-05-2010, 07:47 PM
I live in El Salvador, Central America
using a DSL connection. I have an xbox 360.
when I try to connect using my Splinter Cell disc I get Uplay server is not available at this time, however if I use my Assassins Creed 2 disc I'm able to login to the Uplay server with no problems.

Demaro593
05-05-2010, 11:22 PM
Allentown, Pennsylvania on ym xbox 360 i just got splinter cell conviction tried it and that msg showed up please help thank you.

ZSuperfly
05-06-2010, 05:54 AM
Reply to Uplay server error msg:
My Gamertag is: BL00D N BULLETS
My Location is: North America
My Country is: USA
My State is Florida
My Console is: Xbox 360 Elite
I to am getting the Uplay server is unavailable msg., alot, as a matter of fact. http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

Mintz87
05-06-2010, 05:41 PM
I am experiencing the UPLAY servers unavailable at this time. Please try again later...and have never been able to access one time and i got the game on the day of release.

I am from USA Pittsburgh, PA
System is XBOX 360 Gamertag:Mintz87

Would really like to be able to access the servers so that i can unlock the infiltration mode and other unlockables for SC: Conviction...if you can help me out it would be really appreciated. Thank You.

Arcadax
05-07-2010, 06:30 AM
Hi, to my knowledge, since I bought the game last week I don't think I have been able to access the Uplay server even once, so I have not been able to link my account to try the matchmaking for Splinter cell conviction. Kinda don't want to play with any more angry 12-year olds
Gamertag: Arcadax
region: New York, USA
System: XBOX 360
email: sabius74@yahoo.com
Any help would be appreciated http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

MaharajaMD
05-07-2010, 07:21 AM
Country: Canada
System: Xbox 360
Game: Splinter Cell Conviction
Gamertag MaharajaMD1

I'm thinking it's more then just a server issue as I can't connect to uplay or the exclusive content servers and this has been since I first got the game last week thursday (only connected once). I'm kinda glad its not just me with a server problem (judging by the 11+ pages of this thread).

pepper_duo
05-07-2010, 09:12 AM
With still no fix and support given up I've been still trying get some way around this myself. Over last week as last resort I've been trying numerous proxy servers to see If I can get through through one of them. Tried mostly those in UK (were I am), France, Germany and 1 US. Little more than half tried I don't get the error loading info from server message but then universally server unavailable message. It seems no matter were I try connect through.

Using a proxy is probably risky so I don't advise it anyway but does anyone know for certain were their servers seem to be reliably 'available'?

Right now its last thing I can try.
Still UK PS3 AC2 broadband, wired/wireless, w/wo encryption, 2dif routers, dmz'd, neighbours different broadband provider, wiped ps3 net cookies+cache ect

G4z4
05-07-2010, 09:34 AM
Country: Scotland
System: Xbox 360
Game: Splinter Cell Conviction
Gamertag V BULL3T V

I got the game on tuesday and i havent yet been able to connect to uplay... i just get the message uplay unavailable please try later

Radiock960
05-09-2010, 12:03 AM
'I am experiencing the UPLAY servers unavailable at this time. Please try again later...and have never been able to access one time'
this is exactly my problem, but i would like to know if there is a solution.

Country: Australia
City: Brisbane
System: PC (Windows 7 64 bits)
Game: Splinter Cell Conviction

Bearhands
05-09-2010, 06:16 PM
i play on pc its really iritating i am also not able 2 play online plz fix this soon

Bearhands
05-09-2010, 06:19 PM
woops forgot to mention i play splintercell conviction and i live in canada the city of markham

PANIC965
05-10-2010, 06:43 AM
Location : PortSaid Egypt
System : PC

this problem is on pc too

-.-

reaper348
05-10-2010, 11:00 PM
System: PS3
Location: Tipton,Michigan,USA
Internet: For my PS3, Wildblue wireless satillite.
I get the "server unavailable" message everytime I try to log in to buy AC2 rewards. It is the only game I have points for atm.

aronbjarni
05-11-2010, 11:55 AM
in iceland
PC
my computer say's that the ubisoft master server is not available at this time and make shure your internet connection is functional and try again

ANIMATOR_CP4E
05-12-2010, 02:46 PM
Country: USA
System: XBOX 360

When I try to connect to Uplay through Splinter Cell Conviction I get an error message telling me that the Uplay servers are unavailable. I have been able to connect to the servers before on my XBOX 360 in Splinter Cell Conviction and Assassin's Creed 2. I have unlocked Actions and redeemed rewards for my games. It's only recently that I've had this problem. It's been going on for a few weeks. At first I thought the servers were down for maintenance. As I read online I found that I'm not the only person having this issue. I hope it's resolved soon.

tomgus1
05-13-2010, 04:07 AM
Country:Scotland
System: PS3 (wireless)

However, when using my american account i can get onto the server.

Radiock960
05-14-2010, 01:13 AM
Still no solution ?

pepper_duo
05-14-2010, 04:57 AM
Does anyone know an email address for someone in upper management please? Can't find one anywhere so far. Ridiculous how long this has gone with no solution and support now just keeps closing my support tab every couple days with no response.

silverdoe
05-15-2010, 05:51 AM
PC
Sing
What's weird is that Conviction can connect to Uplay, AC2 can't!

Zell84
05-16-2010, 02:18 PM
Xbox360 United States

Having the same problem with Assassin's Creed 2. Splinter Cell Conviction works just fine though. Any news on this?

kingpichon
05-16-2010, 07:44 PM
New york/ bronx
pc: wireless router

osenorman
05-18-2010, 10:12 PM
The Uplay server is not avalaible at this time. Please try again later.

elsaatnoot
05-20-2010, 05:44 AM
I bought my game a month ago and didn't play one second of it due to the server not available problem. I will never buy a DRM game again. One thing I must mention though is that the support at Ubisoft keeps on suggesting solutions to my problem. Since I bought the game they have been replying to all my mails and questions. They post a reply ever so often even if it is to ask if I still have problems. Hat off for that!

Kakasim
05-22-2010, 12:57 PM
Location: Rochdale, England, U.K.
Console: Xbox 360 wired connection (practically next to the router thing.)

Tried a few tomes in the past few weeks, failed every time...

deangbotha
05-24-2010, 06:45 AM
hello recently bought a copy of settlers 7 in durban south africa, have never been able to access the game, always message no server available, try again later.

alan9210
05-27-2010, 06:28 AM
Taiwan
Pc
i still can't play because the server....
Can anyone solve it

Ericarthur
05-27-2010, 07:57 AM
it asks for my gamer tage email and pasword then i submit it and an aror pops up every time but i cant read it becous it is so blury and small whats the deel.

i use xbox 360 i live in New York state USA

AnimusRex
05-27-2010, 10:41 AM
I can't access Uplay from Prince of Persia: The Forgotten Sands.

Playing on Xbox 360 in South Africa. I can connect with no hassles from Assassin's Creed 2 or Splinter Cell: Conviction (both on 360), but from PoP: Forgotten Sands I keep getting the "Server unavailable" message.

I'm also getting the error message when I try to redeem my pre-order skin unlock code from the game's extras menu -- it won't even get to the point where I can enter the code.

Scarimonious
05-31-2010, 07:09 AM
Country: Adelaide, Australia
System: Xbox 360

WEAV3RSON
05-31-2010, 07:25 AM
Still nothing fixed???
'Good Work Ubisoft, really showing your loyalty to the fans eh'

rhlovers
05-31-2010, 08:31 AM
Location:Thailand ,Nonthaburi
System:PC
ISP:TOT (ADSL 2Mbps)

DShehovcov
06-05-2010, 11:22 AM
Location:Russia, Kursk
System:PC
ISP: Cable 2,5 Mbps

Assassin Creed 2

The Uplay server is not avalaible at this time. Please try again later.

Agent-Sarah
06-06-2010, 08:49 PM
Location: Turner, ME

System: PS3 (wireless)

The Uplay server is not avalaible when I try to get on Uplay. I hope you guys try to fix it and wish you the best on the latest version.

WEAV3RSON
06-07-2010, 03:31 AM
[QUOTE]Originally posted by WEAV3RSON:
Location: South-West Sydney, NSW, Australia
Console: PS3 via DLink Wireless Router connected to Skymesh Satellite Broadband
PSN ID: WEAV3RSON_05

Please Help Me, I want extra throwing knives!

GenesisLoveless
06-07-2010, 06:21 PM
Florida/PS3/Go to router useing a wired

i really like to get the stuff . its almost been a year and i still cant get on

Veenendaler
06-12-2010, 04:48 AM
country: Holland/The Netherlands.
province: Utrecht
city: Veenendaal.
platform: pc.
game: prince of persia the forgotten sands.

'could not connect to the ubisoft master server. please check your internet connection'.

if this continues to exist I will refrain from buying other ubisoft games in the future.

usiR3v
06-12-2010, 07:20 AM
Location:Slovakia
System:PC
ISP:T-Com (ADSL 2Mbps)

ehwubsoft
06-12-2010, 11:39 AM
I don't get any error message, the UPlay browser just hangs after a little bit, freezing the little circle animation and not doing anything else, even after an hour.

location: Sacramento, CA
system: PC, DSL connection

Ekythump
06-12-2010, 08:22 PM
Melbourne, Australia.

I can log into Uplay through SC Conviction or AC2 and ever Settlers 7 but when i try to log in through Prince of Persia SoT it wont let me on my PC .

MY Uplay profile doesn't even show the game listed even though the Activation key went through ok and i've been playing the game.

NeOXG64
06-14-2010, 02:59 AM
Brisbane, Australia

Trying to play any and all games of yours that conect to uplay master server.

I got PoP TFS and i really want to play this game. But if this is how you guys at Ubisoft stop ppl from pyriting your stuff. its not working. I also had to use a No-CD crack for PoP3 T2T just to bypass the star-force stuff (keeping it PG)

AMD Phenom 9750 2.4ghz Quad core
Asus M4N HT Deluxe MB
Zotec GTX 260 AMP2 - SLi
Windows 7 64bit.

done everything aloud it through the router and disabled the firewall etc etc. nothing. One would think this would be a NUMBER ONE Pryority?? but looks like Ubi just don't care. forget all the stuff blocking people from copying you stuff cuz all your doing is making sure people do.

Also some notice or email after i called 3days ago either by email or uplay msg i guess or somthing would have been nice.

Kind Regards,
NeOXG64

Soapmac
06-16-2010, 07:22 AM
Location:Turkey
System:PC
ISP:Quiknet 10Mbps)
i hope,it will be fixed.

muhammad0nana
06-19-2010, 05:38 AM
Location:South Africa,
using a PC,
and getting an ongoing unavailable error message when trying to access from the game, but i can log on from a browser, the problem is, i dont get points for the actions completed

EvilSpew
06-20-2010, 03:05 AM
Platform: Xbox360
Location: Perth, Western Australia.

Trying tolog in usinf Prince of Persia: TFS
Would really appreciate some help here,
Thanks!

liaschuk
06-22-2010, 11:07 AM
Location:Ukraine
System:PC
ADSL: 1 Mbps

blaugznis
06-22-2010, 11:47 AM
Country: Latvia
System: PC
Game: Prince of Persia TFS
Network: DSL 4mb/s

fshadid
06-22-2010, 02:26 PM
Location:Ukraine
Platform:PC

Tsyac-Enigma
06-23-2010, 07:29 AM
Location: Hervey Bay, Queensland - Australia.
Platform: PC, Windows Vista - 64-Bit Ultimate.

I get the same message as most, "Uplay or Ubisoft server is currently unavailable. Please try again later." Had the same blasted message since I bought Prince of Persia: The Forgotten Sands when I try to open Uplay through it or unlock Exclusive Pre-Order Bonus Content, and keep getting the same message over and over.

Yet...I got Assassin's Creed II a week prior to getting this, and it works fine with Uplay or Bonus Content unlocking, makes not bloody sense whatsoever.

I have an open ticket with support and had one reply, one that makes me wonder if they think I'm an uneducated idiot "Check your firewall and make sure it's not blocking the game or Uplay". I've tried the game with a bare naked connection, no virus protection or firewalls and it does the same thing.

I'm hoping support finds something to fix it, or someone here can...because it's driving me nuts, makes no sense for one game to do the same identical online servers fine, while the other refuses to do it at all.

I'm patient that a solution will be given, but it's slowly wearing thin. :|

TheAssassinJake
06-23-2010, 01:50 PM
USA, Casa Grande, Arizona
PC (It happens with Splinter Cell all the time!)

medavroog
06-25-2010, 02:09 AM
Location: Taiwan
Platform: PC
Game: Prince of Persia - Forgotten Sands
Issue: Cannot link to Server when attempting to acquire the "Extras".

wolfy11uk
06-25-2010, 02:56 AM
UK
PC
Conviction
Uplay down/extras down

Typical Ubishaft to say it's not their fault.
If this isn't "Universal", Ubisoft make bug free games.
Get it fixed

igorbenedikti
06-25-2010, 01:48 PM
Location: Ireland
Uplay down/extras down - no multiplayer

Well hope it's not gona take too long to fix it. For a few hours I have to go to work. Please fix it...

braex
06-25-2010, 07:20 PM
Location: Melbourne
System: PS3
Game: POP: The Forgotten Sands

For several days now, since I got the game, have not once been able to acces UPlay. Server is ALWAYS unaccessible.

I can't even locate the place on the website where I lodge support tickets.

Someone help?!

zeejay21
06-26-2010, 05:50 AM
Location: Brunei Darussalam
System: PC
Game: Prince of Persia: The Forgotten Sands

Both the Uplay and the exclusive content server are offline. I had two action Uplay points for the game achieved but no updates on the points earned as well as I couldn't get exclusive contents unlocked.

prapasint
06-26-2010, 07:45 AM
Location: Thailand
System: PC
Game: Prince of Persia

Ekythump
06-26-2010, 05:19 PM
I said Prince of Persia SoT in my post but i meant The Forgotten Sands.

And silly me...I bought a second copy from Steam when it was on sale and i get the same thing still.

oneil270
06-27-2010, 04:48 AM
Wales,
UK,
(PC),Splinter cell Conviction
Uplay down/extras down

started from the most recent update...haha not world wide..i cant see a country on this thread that isnt on my globe

oathohoho
06-28-2010, 09:05 AM
Location: Thailand
Platform: PC
Game: Prince of Persia - Forgotten Sands
Issue: Cannot link to Server when attempting to acquire the "Extras".

ninotores
06-29-2010, 08:35 AM
Location: United States (Tennessee)

Platform: PC

Game(s): Prince of Persia: Forgotten Sands, Splinter Cell: Conviction

Issue: Can't connect to uplay server in-game


Last few days I haven't ever been able to connect to uplay.

And since Forgotten Sands is a pathetically short PoP game that can almost be finished in a single afternoon (it's just a flagrant cash-in with the movie coming out soon, of course, I'm sure Ubi rushed it through development), this means I'm probably going to experience the entire game without ever being able to unlock the uplay stuff, unless I bother with a replay at some later date (which doesn't seem likely, considering the game doesn't have much replay value).

Conviction also won't connect to uplay anymore... however, a month ago when I actually played it, it worked just fine.

KennyTee1808
06-29-2010, 11:30 PM
Location: Malaysia

Platform: PC

Game(s): Prince of Persia: Forgotten Sands, Splinter Cell: Conviction

Issue: Can't connect to uplay server in-game.

Icecoke7
06-30-2010, 05:51 AM
SC Conviction
Austria-Vienna
PC:Windows 7 Home
I have a modem but i could play SC Chaos Theory Online

Bearhands
06-30-2010, 09:48 PM
This is getting unbearable somwon fix this please i play Pc splintercell conviction

syphonfilter200
07-01-2010, 05:17 AM
Lamphun - Thailand
play on PC:Windows XP

When I click on "UPLAY" in Splinter cell conviction, My network is connected but it's said "The Uplay server is not available at this time. Please try again later." Assassin's creed II too! Can tell me why it is? Please? ( This is my E-Mail "syphonfilter2007@windowslive.com" Please help me )

eabessette
07-01-2010, 01:58 PM
Rhode Island
Windows 7

It's pretty great that this is a FIVE MONTH OLD thread regarding a FIVE MONTH OLD problem and it's still getting regular posts. I'm guessing the most legit dev attention this thread gets is someone going "hey how 'bout that!" and taking a dump.

vortex-spitfire
07-03-2010, 11:32 AM
Windows 7 premium
Russian federation
i cant login Uplay like the others..
when the problem will be fixed? here is my Email Vortex-spitfire@rambler.ru
please write some answer because this problem trying to solve 5 month

angelobarato
07-04-2010, 01:41 PM
Splinter Cell Conviction Deluxe with Insurgency Pack through STEAM
Brazil
Win7

It started last week, after I got the Insurgency Pack. Now I'm not able to play these maps or use any extra content.

Haven't tried to play the coop since this server issue.

I'm really disappointed with because this and would really like to see an solution soon.

killen807
07-04-2010, 08:50 PM
i cant figure out how to the the ghost recon bete thing

Razerok
07-05-2010, 07:20 PM
i have problem connnection with all my uplay games http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif pls fix it

Uplay Server Unavailable Check Internet Connection

chubby_666
07-06-2010, 05:22 AM
I'm from Belgium

First got prince of persia forgotten sands, Uplay worked fine, then purchased Assasins Creed 2, Uplay worked fine for a while, but after 2 days of playing assasins creed 2, i get the "can't connect to server" error message on both games

Skratche17
07-06-2010, 12:10 PM
Plymouth, Indiana, USA.
PC.

The Uplay server has inconsistent access, and I've never been able to connect to the SC Conviction Server.

chubby_666
07-07-2010, 07:20 AM
I got in to uplay today, once. I was about to stop playing, but decided to try uplay again before exiting the game and it worked. I unlocked a bunch of assasins creed 2 stuff and then closed uplay, then it went back to the assasins creed 2 game launcher which i closed because i had no intention of playing as of that moment. Then i started the game again a bit later and discovered that my unlocked stuff (like the tomb in Monteriggioni) was still locked. I then tried to acces uplay again and got the error message again.

elsaatnoot
07-07-2010, 07:54 AM
I am finally able to play The Settlers game in South Africa after downloading the latest patch.
Originally posted by elsaatnoot:
I bought my game a month ago and didn't play one second of it due to the server not available problem. I will never buy a DRM game again. One thing I must mention though is that the support at Ubisoft keeps on suggesting solutions to my problem. Since I bought the game they have been replying to all my mails and questions. They post a reply ever so often even if it is to ask if I still have problems. Hat off for that!

KLR_ALI
07-07-2010, 10:47 AM
Hi,

Am in UAE, and playing on PC

Also recently i lost my uplay points !!!! i had 30 and then when finished the PoP ... got remaining 10 only .. any idea why that happened???

xStrayKnightx
07-08-2010, 03:15 AM
Perth, Western Australia.
Xbox 360, and going on for about a month and a half, from I've discovered.

thaitam7
07-10-2010, 01:15 AM
Ho Chi Minh City, Vietnam.
I'm use PC, Windows 7 RTM Build 7600.
OMG, please fix...I'm finish the game but my units only 10...and I can't connect to the uplaybrowser

shani543
07-10-2010, 06:05 AM
an internet connection is required to play this game.Failed to connect to the ubisoft master servers.Please verify that your internet connection is functional and try again.....wtf is this........whenever i play prince of persia forgotten sands

angelobarato
07-10-2010, 08:45 PM
I really cant believe that there is still no fix for this.

I'm unable to play the coop mode, the insurgency map and see extra items for two weeks now and you guys say absolutely nothing about!

Come on! Show us a solution! We paid a lot for those games!

kevjnr
07-12-2010, 04:18 AM
Scotland, UK

PC - Virgin Cable Connection

BTOG46
07-12-2010, 10:21 AM
Once again, please don't use this thread for game playing problems, UPlay is only a service for redeeming game points earned, it is not the DRM or game server, as I've already said, posts made about game playing issues should be made on the forums for that game and not in this thread.

Posts not about the UPlay service are liable to be deleted or moved.

prapasint
07-12-2010, 10:45 AM
What the hell is going on!!!!!!!!!!!!!!!!!!!!

Why are you taking so long to fix this ****. And also doesn't have even any news about this ****.



WHAT THE F-

DenNumberOne
07-12-2010, 01:41 PM
Originally posted by prapasint:
What the hell is going on!!!!!!!!!!!!!!!!!!!!

Why are you taking so long to fix this ****. And also doesn't have even any news about this ****.



WHAT THE F-
Yeah, hate this day, i want 2 use uplay, but cannot...

pepper_duo
07-12-2010, 03:38 PM
Yep beyond ridiculous. Glad I never shelled out the extra for any collection or special edition versions. Getting the same with PoP Forgotten sands as well as AC2.
Seriously ubi this is taking the f'n p!

sirpickles
07-13-2010, 02:05 AM
Location: Australia (Tasmania)
System: PS3

Other info: problem only occurs with Prince of Persia The Forgotten Sands, working fine with Assassins Creed II.

angelobarato
07-13-2010, 01:52 PM
uh... I found a way to make it work, but it's ridicule...

I launched the game and mistyped my password, and after typing the correct one, logged and launched the game, everything was working again: Exclusive Content, Coop and the Insurgency Pack.

I even thought that you guys had fixed the issue after my post yesterday...

After a while, I was going to play again and the Server issue came back. Then I remembered the password thing earlier... So I closed the game, launched again, mistyped my password, then typed the right one and everything was working again...

I'm happy of being able to play the game again with the additional content, but disappointed at the same time with the lack of new Exclusive Items...

Hope it works with everyone here.

Nooboo1972
07-17-2010, 12:31 AM
I live in Sweden, play a ps3 (recently switched to ps3 slim), but my account is the same.

I share a wireless connection, dont know if its fibre, but it is 25 mbit per sec.

I share connection with my brother, who also has a new slim and no problem connecting to uplay.

I want crypt of Monterrigioni and Altaïr outfit.

cosmin5296
07-19-2010, 02:48 AM
The Uplay server is not avalaible at this time. Please try again later.


Country: Romaina
System: PC

DarkAssassin96
07-21-2010, 01:51 AM
Country: Jordan

System : PC - Windows Xp Sp3

The Ubisoft Server is unavailable .. please try again later ..

^
^

Happens When Trying To Access Uplay In Assassins Creed 2

And When I Choose Uplay From Prince of Persia the forgotten sands menu the game quit to desktop !!

Is There Any Fix For Both ??

Zreitoro
07-24-2010, 08:55 AM
Country: Canada (Ontario)
System: PS3

ACII is the only Uplay enabled game I have atm. I use a wireless connection.

simbachambers
07-25-2010, 09:19 PM
Australia
PS3 - Satellite broadband access
tried both wired & wireless connections

Occurs when trying to access Uplay in Assassin's Creed 2

NastyAsDevil
07-26-2010, 09:49 AM
Montreal, Canada
On pc using window 7
'Ubisoft server is unavailable, try later'...

pepper_duo
07-27-2010, 07:38 AM
Installed the new 3.41 playstation update today and tried AC2 (PS3, adsl, same as before ect ect) uplay several more times. Stil no luck.

Although, this could be completely random but a couple those times it spat out the 'uplay unavailable' message instead of the usually almost always 'error loading info' message. Maybe sort of a tiny improvement?... still can't get on.
Anyway it's crashed/frozen on this 11th attempt so far

koksiyi
07-29-2010, 01:41 AM
The Uplay server is not avalaible at this time. Please try again later.
Location:Malaysia,Kedah,Kulim
System:PC

LittleCRO
07-29-2010, 09:11 AM
Location : Croatia
System : PC

ShadowStalke408
07-29-2010, 04:54 PM
South Africa
PC

Gideon51
07-30-2010, 09:56 PM
Mesa, AZ USA Rainbow Six: Vegas 2 on PC. Unable to log in for over 24 hours now

Jumping_jac
07-30-2010, 10:18 PM
yeah that goes for far cry 2 as well .. whats the deal there.. http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif.. its been down for like over a day now.. and i havent found any info about whats going either

mprunty
08-05-2010, 08:33 PM
Location: Summit, Arkansas
Platform: PS3 & PC

Lt._Big_Mack
08-06-2010, 04:46 PM
Location: Netherlands.
System: PC.
Crappy operator: Ubisoft.
FIX THE DAMN THING. I DIDNT PAY 50 BUCKS FOR A GAME JUST SO IT COULD GO IDLE ON MY DESKTOP! Seriously, if you are unable to set up your own damn servers then leave it please to someone who can or dont do it at all!

pepper_duo
08-07-2010, 02:29 AM
Had response from ubi support on 4th;
"We've now had some information to say the issues you were experiencing should be resolved."

Hasn't resolved my problems (error loading info from uplay message) and still can't on but maybe others will now have better luck

arsalanp
08-08-2010, 12:25 PM
Location Pakistan
PC

xX1CEXx
08-09-2010, 08:42 PM
Brisbane. Australa

playstation 3