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View Full Version : Lost 30,000 and no Level 3 Ballistics equipment



philpaine
03-26-2011, 03:49 AM
Hi
I raised enough to purchase a level 3 ballistics equipment - went to purchase it and there was a server error, when all came back after refresh I had neither the level 3 ballistics equipment nor the 30000 credit - both gone!!
May I please have them back?
Also when selling duplicate items for 500 I rarely get the 500 added to my credits .....
What is going on with that as it is a cheat almost and I would like the credits
Regards
Phil

tiff21300
03-27-2011, 05:50 AM
Unfortunately if you bought it with in-game money, they won't refund you. They are aware of this problem, and I am sure they have made attempts to fix it, but if you read the forums, you are definitely not alone.

Mr_Crime
03-30-2011, 11:25 AM
Please contact support using the link provided by clicking the ""Ask A Question"" tab to get this issue taken care of: http://ubi.li/esWpZ

Include your Facebook ID when submitting your issue.

To get your Facebook ID:
1. Go to your main Facebook Profile page
2. Copy the URL (it should contain a long string of numbers)
3. Include the exact URL in your message to support
Note: If you have a customized URL, you'll need to scroll your mouse over your Profile picture, right click, and select ""Copy URL"" or ""Copy Link Location"".

We appreciate your support and understanding during the Beta period and apologize for the inconvenience.