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paintin01
11-15-2010, 05:28 AM
Hello ladies and gents,

I apologise that this isnt the most exciting post, but I was wondering if somebody would please put my mind to rest.

I have never preordered a game before, untill I preordered ACB Codex edition for Europe on Play.com, so I was wondering...

When am I likely to receive my game? On release date or a week or so after?
And more importantly, when are play likely to take the money from my bank account?

I have emailed Play but I havent had any reply so I htough you guys would be good to ask :

MT4K
11-15-2010, 05:36 AM
in my experience with play.com, they will usually start posting games a day or two before release date to try and get it there on actual release date (keep in mind the uk release date is the 19th unlike the u.s which is 16th)

also they usually only take money from your account when they are ready to send the item out

paintin01
11-15-2010, 05:46 AM
That's the answer I wanted to hear http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif Thank you.

I suppose I'll just have to make do with Ascendance for my AC fix for now...

thedeadman_47
11-15-2010, 05:48 AM
i need to ask something about the codex edition will it be available in normal stores (grab,pay and go stores) because i can't pre-order a game

cptn_k
11-15-2010, 05:49 AM
I checked my order status with Play.com this morning and they have changed it from 'pre-ordered' to 'order placed', meaning they have got stock in and starting to allocate to pre-orders ready for shipping. http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

I would expect they will take payment in the next day or two, just as they start shipping, and all being well you should get it on the release date (shipping dependant)

MT4K
11-15-2010, 05:55 AM
Originally posted by thedeadman_47:
i need to ask something about the codex edition will it be available in normal stores (grab,pay and go stores) because i can't pre-order a game

as far as i know (let me know if i am wrong here though) in the uk the codex edition is only available from play.com and ubishop, it might be different for other European countries though

also to you other guys... i hope you don't get screwed over by the postal service going on strike or something, although with their track record i probably totally jinxed it now http://forums.ubi.com/images/smilies/88.gif

paintin01
11-15-2010, 05:57 AM
Yeah mine has now changed to order placed too http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Roll on the weekend, even more so than usual.

jimbo11235813
11-15-2010, 06:49 AM
I pre-ordered the Black Edition of AC2 last year, and it came on the day of the announced release date, so you should get it when its released in the shops.

emiliomedia
11-15-2010, 06:55 AM
In stock
Usually dispatched within 24 hours http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

AnthonyA85
11-15-2010, 08:27 AM
Hopefully, the pc version is still on pre-order, since i'm gonna go through the pre-order process with my brother (He owes me a favour, so i'm gnna call it in when i go see him later today)

Chariflame
11-15-2010, 08:33 AM
Every single pre-order I've ever had with Play.com (including ACII Black Edition) has arrived the day before the official release day... And I've heard of this happening to others too. So keep a lookout on Thursday. http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif You might be pleasantly surprised.

Also Play.com charge you when your item is shipped.

OGCFB
11-15-2010, 08:38 AM
mine says packing I pre-ordered back in july...

D173120T
11-15-2010, 08:42 AM
Ooooooooooooooooooooooooooooo!Mine Play.com order says "Packing",which means........


Packing
Your order is being packed and will be dispatched usually within 24 hours.

Dear Gods above.i pray it arrives tomorrow or Wednesday!I have such bad ACB MP withdrawl symptoms!

OGCFB
11-15-2010, 08:45 AM
yeah but thats just dispatched it usually then takes 3-5days to arrive once it's status becomes dispatched but it will most likely be on release day that it arrives..

Broshimitsu
11-15-2010, 08:48 AM
Originally posted by Chariflame:
Every single pre-order I've ever had with Play.com (including ACII Black Edition) has arrived the day before the official release day... And I've heard of this happening to others too. So keep a lookout on Thursday. http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif You might be pleasantly surprised.

Also Play.com charge you when your item is shipped.

My AC2 Black Edition took 10 days to show up. There were quite alot of us at Neogaf who had to wait up to two weeks for it to arrive. Absolutely no response from Play about the delay. I think they took more orders than they were anticipating stock and had to wait for more copies to send out. They better not screw up the same with ACB.

caswallawn_2k7
11-15-2010, 08:50 AM
nothing from play ever comes next day (unless it's something really expensive and they send it next day by courier) but they will probably be packing now due to high numbers but probably wont ship till Tuesday or Wednesday at the earliest.

cptn_k
11-15-2010, 09:05 AM
Payments are being processed now, mine has just been taken from my bank...

Order status at 'packing'

Thursday delivery would be fantastic http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

Mr_Shade
11-15-2010, 09:08 AM
It's common place for large releases for the company to bill your credit / debt card slightly before they ship - so that they can pack the order and have it ready for shipping..


It's also common for them one it's ready for shipping to hold the order at your local postal depot - so it may well ship early, but you could still be waiting for Thursday for it to arrive.

realgangsta213
11-15-2010, 09:49 AM
Mine is at packing as well. hopefully i'll get it early but if not then please dear god on friday.

Please check out our Master assassins Brotherhood and become part of the elite at http://forums.ubi.com/eve/foru...388/m/5091031298/p/1 (http://forums.ubi.com/eve/forums/a/tpc/f/2361024388/m/5091031298/p/1)

F4H bandicoot
11-15-2010, 09:56 AM
Originally posted by amullins:
Ooooooooooooooooooooooooooooo!Mine Play.com order says "Packing",which means........


Packing
Your order is being packed and will be dispatched usually within 24 hours.

Dear Gods above.i pray it arrives tomorrow or Wednesday!I have such bad ACB MP withdrawl symptoms!
mines packing as well, oh the excitement http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

emiliomedia
11-15-2010, 10:03 AM
Mine is processing xDDD

F4H bandicoot
11-15-2010, 10:06 AM
Processing

Payment is currently being taken for this order. Your order cannot be cancelled or amended.
Order Placed

Your order is awaiting processing. Once completed your order will be dispatched usually within 24 hours.
Pre-ordered

Your order is not yet released. Payment will be taken once the product is ready to ship to you.
Awaiting Stock

Your item is temporarily out of stock. Please view the product details for an expected re-stock date.
Packing

Your order is being packed and will be dispatched usually within 24 hours.
Card Declined

We have been unable to take payment for your order.
Verify Order

Your order is not complete and requires verification.

shamelessy stolen from paly.com

realgangsta213
11-15-2010, 10:15 AM
He never said otherwise. Why did you have to copy all the definitions?


Please check out our Master assassins Brotherhood and become part of the elite at http://forums.ubi.com/eve/foru...388/m/5091031298/p/1

F4H bandicoot
11-15-2010, 10:17 AM
Originally posted by realgangsta213:
He never said otherwise. Why did you have to copy all the definitions?


Please check out our Master assassins Brotherhood and become part of the elite at http://forums.ubi.com/eve/foru...388/m/5091031298/p/1
in case someone who has ordered from play doesnt know what their thing means, processing and packing are pretty similar, plus it helps people.

realgangsta213
11-15-2010, 10:19 AM
Ohhhh sorry i think i misunderstood your first post, please forgive me.


Please check out our Master assassins Brotherhood and become part of the elite at http://forums.ubi.com/eve/foru...388/m/5091031298/p/1

Abeonis
11-15-2010, 11:44 AM
Originally posted by Chariflame:
Every single pre-order I've ever had with Play.com (including ACII Black Edition) has arrived the day before the official release day... And I've heard of this happening to others too. So keep a lookout on Thursday. http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif You might be pleasantly surprised.

Also Play.com charge you when your item is shipped.

Originally, that was the case for myself as well. However, I believe play.com got some hassle by publishers a few years back for sending games off early, so now they post them so they arrive on release day, not before.

I pre-ordered two games from play.com not too long ago, Force Unleashed II and Fable III, both had the same release day but it took Fable III an extra week to arrive; after that, my faith in play.com has been shaken a little.

OGCFB
11-15-2010, 11:51 AM
well I would of pre-ordered at game.co.uk because they are amazing at pre-orders but I was after the codex edition so play was the only option...

F4H bandicoot
11-15-2010, 11:55 AM
Originally posted by OACFB:
well I would of pre-ordered at game.co.uk because they are amazing at pre-orders but I was after the codex edition so play was the only option...
same here, games normally the best, but codex edition was wanted, so play it was

emiliomedia
11-15-2010, 12:07 PM
Why processing time take so much??? I have preorder the game in 27/06/2010 but i change card today.I wait 2 hours today and it still in processing could someone help me? Srry for my bad english

Mr_Shade
11-15-2010, 12:14 PM
Originally posted by emiliomedia:
Why processing time take so much??? I have preorder the game in 27/06/2010 but i change card today.I wait 2 hours today and it still in processing could someone help me? Srry for my bad english As I posted before..

Even though it says 'processing' it may be a day or so before they post it.


When there is a lot of games to send, many companies do them in blocks - but only ship when they are all ready.

emiliomedia
11-15-2010, 12:52 PM
But it gonna take 2 days or? I want to have the game this week http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif.

realgangsta213
11-15-2010, 12:55 PM
You will most likely have this game this week if your play order says packing so don't worry. I've heard that the codex was done on a leather hardback cover for authenticity. I love the codex so much, i even compiled it into a pdf to have on my phone. it's the assassin's bible!


Please check out our Master Assassins Brotherhood and become part of the Best at http://forums.ubi.com/eve/foru...388/m/5091031298/p/1

emiliomedia
11-15-2010, 01:00 PM
Ok thx http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif I hope tomorrow its say packing http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif.But I live in sweden it gonna take longer time to get here or?

emiliomedia
11-16-2010, 06:45 AM
I have wait 1 day and its still in processing http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif.

Super_Sausage
11-16-2010, 09:31 AM
If I pre order now (ubishop and play say codex edition is in stock) would it be a long time before I get it?

siege187
11-17-2010, 06:11 AM
Got my dispatch notice from Play.com at 1am GMT, here's hoping I get to unbox it tomo

F4H bandicoot
11-17-2010, 09:38 AM
Originally posted by siege187:
Got my dispatch notice from Play.com at 1am GMT, here's hoping I get to unbox it tomo
deopends, mine was dispatched yesterday, i live down the road from a postal office (not a post office, this is where incoming and outgoing letters get put through) but still no game http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

RasseTheOP
11-17-2010, 09:42 AM
Woo mine just got sent. Might get it tomorrow or friday o.o yay!

emiliomedia
11-17-2010, 10:34 AM
Mine is packing LOL

mikini
11-17-2010, 10:43 AM
Play.com posted my Call of Duty the Saturday before release. I received it a week later, well past the release date.

I wouldn't get your hopes up too much, guys.

siege187
11-19-2010, 03:21 AM
Anyone get their copy yet?

Ruairs
11-19-2010, 03:22 AM
My postman has just been and gone, no Assassins Creed Brotherhood for me today http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Ruairs
11-19-2010, 03:56 AM
Originally posted by Ruairs:
My postman has just been and gone, no Assassins Creed Brotherhood for me today http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Never mind, it just arrived by courier http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Mr_Shade
11-19-2010, 04:06 AM
Indeed...

Keep an eye out for the magic van http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif


Since it's a large item, Play.com may have used a courier or parcel force to deliver - so your normal Post Man may not bring it http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

siege187
11-19-2010, 04:27 AM
Thanks guys. Heres to hoping then. Looking likely it will be coming via courier today then, Happy Days. Well not for the old lady, she'll be an ACB widow for the foreseeable future.

DARTH_W00KIE
11-19-2010, 04:31 AM
Originally posted by paintin01:
I have never preordered a game before, untill I preordered ACB Codex edition for Europe on Play.com, so I was wondering...

When am I likely to receive my game? On release date or a week or so after?
And more importantly, when are play likely to take the money from my bank account?

I have emailed Play but I havent had any reply so I htough you guys would be good to ask :

This is why I rarely buy games online I would rather go down to my eb games store and get it.

Andyboy_H
11-19-2010, 06:17 AM
Mine came by courier just now... However, all is not right... Anyone got theirs to find the lid's lining is coming off, and the lid's tabs are breaking off? http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Mr_Shade
11-19-2010, 06:26 AM
Originally posted by Andyboy_H:
Mine came by courier just now... However, all is not right... Anyone got theirs to find the lid's lining is coming off, and the lid's tabs are breaking off? http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif If you have issues with it - please contact support using the weblink in my signature.


Sorry to hear it's arrived damaged, but please allow support to try and correct it!

cptn_k
11-19-2010, 06:41 AM
Originally posted by Andyboy_H:
Mine came by courier just now... However, all is not right... Anyone got theirs to find the lid's lining is coming off, and the lid's tabs are breaking off? http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Mine finally just arrived, yay! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

However I have the same issue with the lid lining partly coming away from the lid.
Looks like it wasn't glued properly when made, and looks like it had a tough journey as the outer box's edges and corners are a bit bashed! http://forums.ubi.com/images/smilies/compsmash.gif

However, I think a couple of drops of super glue whould sort the lid lining, and I'm not bothered about the cardboard box...

Going stabbing now... http://forums.ubi.com/images/smilies/icon_twisted.gif

Littleratty-
11-19-2010, 07:56 AM
Mine hasn't even arrived yet, Didnt come in the normal post, holding out hope it will be recorded.. will be very dissapointed if it doesnt come today and definitely wont be using play again if it doesnt come. Only used them to get the codex edition, a shame really

Littleratty-
11-19-2010, 08:24 AM
Just came, a little bit late in the day but my faith is restored

wozyste
11-19-2010, 08:56 AM
still waiting for mine http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif never useing play again, wish ubi gave exclusives to a differnt site

realgangsta213
11-19-2010, 10:41 AM
well ubishop also sold it and people received it on tuesday

wozyste
11-20-2010, 03:53 AM
saturday morning 11am and still waiting hope it comes in next hour ;/

rolandlisa
11-20-2010, 06:35 AM
Play.com sent my codex edition via courier not Royal Mail so keep an eye out it also came at 4pm

ThyMolizzo
11-20-2010, 06:42 AM
It's saturday 2.40pm. My Codex Edition (from a Dutch retailer, not Play.com) should've been here on Thursday already. It's still not here!!
(I actually got a mail that it was sent Thursday morning)

http://forums.ubi.com/images/smilies/disagree.gif