Can't Connect / Can't find Any games (GRAW Xbox360)

[Rogue_Soul81]

Well this is the first time I've come up with a problem on any xbox live game... and for some reason I can't find any games in quickmatch or custom... nor can I join with any friends - I get the 'Cannot Connect to Server' message.

I am reasonably tech savvy and prior to this problem my router was setup with 'NAT Open' (the dasboard test verified this) and I had enabled UPnP but GRAW online still didn't work. So I tried port forwarding to my 360 - I gave my Xbox360 a static IP address and forwarded the following ports to it UPD 88, TCP 3074 and UDP 3074, still with no success in GRAW.

My last straw was to put my xbox360 into a DMZ (outside of my routers firewall)... popped back into GRAW and I still couldn't join any online games (nor could anyone join my games that I hosted).

The strange thing is I can browse the top100 leaderboards and unlock achievements quite happily.

Why can't I play GRAW online? Can anyone help me out on this?

I have a BT(uk) ADSL connection 2Mbps Up / 256Kbps Down. My router is a D-link 604+ with a wireless connection to my Xbox360 which uses the official wireless adapter.

((PS I know I have also posted this in the GRAW for Consoles thread but had no responses yet.. thought I'd try the tech forum))

[zwaany]

Im having this problem also. I've tried everything I have been told and still nothing. I live in canada and im on shaw cable. Im using a terayon modem box with or without a router. I can only find a few games a day (10 or less) and I cannot join to any of my friends. My nat is fine, my firewall is off. It has something to do with either my isp or ubisoft (im leaning more towards ubisoft knowning that I can play any other game on Xbox live). Please help

[radio0001]

Add another one to this list having problems with GRAW. I'm having similar issues. I live in Canada, on SHAW Cable, Terryon modem, have tried both wired and wireless connections. I CAN connect to multi-player games and participate without problems, but I can't join any friends on line. How stupid is that?? After reading other forums it's seems it's a common issue and not necessarily isolated to one brand of modem or to SHAW cable. I've tried calling XBox support and they're stumped. I was told Ubisoft uses the same methodology to connect to your friends list in this game as the previous Ghost Recon's. That's not much consolation.

[zwaany]

It is the terayon boxes they are old pieces of ****. Call shaw up and ask them to replace it with a motorola which is there new modems thats what I did http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

[rusty_y2k2]

I have this EXACT same problem, and all my other xbox live games work flawlessly.

I am running a Netgear dg834g wireless router (friend runs exact same router, no problems) on tiscali 2mb line (uk).

[hopsnbarley1966]

Using Shaw in Canada also and cannot connect to any friends (it usually freeezes the console when I try to join friends or acccept an invite). I have tried setting up a DMZ for the 360 as well, but I can still barely find any games on the network. No other game has ever had this problem for me. Love the game, hate the hassle.
H

[corrinewinslow]

I'm also experiencing the "Cannot Connect to Server" message when attempting to arrange or join a private Coop elimination game in GRAW. The dashboard network tests indicated "NAT Open".

GR:SS works well on the same 360 and network setup.

I am on Rogers in Toronto, Canada using a Motorola modem, Linksys WRT54G.

An official response would be nice particularly as the MP aspect of GRAW was the main reason the group of 12 Xbox GR:SS gamers I play with all went 360 and GRAW (big investment, keen expectations). Out of this group, most experience the same problem. A few have intermittently been able to establish private coop games. CW

[Ebin_Flow]

For what its worth add my name to this of people who are experiencing similar problems in Shaw Vancouver using a Terayon modem mith a WRT54GS.

Does anyone have any concrete ideas as to what is wrong with the modem? Something we can take to Shaw and say this specifically doesn't work instead of phoning and saying we think its a problem with the modem?

I did enjoy the 1 online game I got lucky to find. I sure would like to play again.. /sigh

[Naguel]

Add me to the list of users with this problem too. The Xbox Live connection test is fine with everything passing and nat showing as open. I'm using a buffalo router with upnp but have even tried manually opening the usual xbox live ports. Pretty dismal.

[Naguel]

Seems to be working today

[Ebin_Flow]

*UPDATE*

Today I replaced my Terayon mondem with Shaws new Motorola one (I called shaw and complained that I was not getting the speed they advertised, which is also true) and I was very pleased to notice when I searched for a custom campaign game I found 22 games!!! Quite an improvement over the 0 of days prior.

So if you're like me you may want to give this a shot.

[corrinewinslow]

Update to my earlier post, private coop worked Wednesday night for a group of 8! .. but why? cuz there was no change to the private network config. The host set up the game as always and magic/poopoo/Microsoft/Ubisoft happened. The MP session lasted 4 hours uninterrupted through a dozen games. There were several that had initial issues joining; experiencing the same "Cannot Connect to Server" message but they eventually got in through persistence. On the whole everyone enjoyed GRAW and the 360's new features.

Our leading thoughts on the source of the connectivity issues? Assuming MP sessions are mostly P2P, the Live servers would still play a part in at least directing 360's to the host's IP. Since our private network configs did not change our suspicions are the issues are most likely related to the Live servers' initial redirection of each client to the host IP. That handoff/handshake is buggy. It could also be individual timeout issues with the GRAW session running on each 360 involved as they connect to the host. That would mean a future GRAW update through Live ...

A further diagnostic would involve sniffs, time and patience willing. Given the reported prevalance of the connectivity issues the onus should really be on Ubisoft to at least acknowledge the issue if not even to feign interest in diagnosing the issue with their product. Moderator?

[DaSpanksters]

NAT = Open
Ports = All Open and such
Router = Linksys WRT54G v2 WITH THE FIRMWARE THAT XBOX.COM SAYS IS COMPATIBLE

I don't know what the hell to do.

[corrinewinslow]

The same topic seems to be intermittently discussed in a different community forum at:

http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=3...051003224#9051003224 (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=3291043913&m=8631042224&r=9051003224#9051003224)

MrBistro suggests:

Try this:

UDP - 3074
TCP - 3074
UDP - 88
UDP - 1259

Try forwarding those ports to your 360 and see what happens.

A user Lell1986 confirms that this fixed his issue. The oddity is it that these ports should be automatically forwarded via UPnP for "Live compatible routers" and I would expect that the dashboard network tests would accurately check this condition. However, in just about all reported cases NAT=Open. There are many others who have also reported the same issue connected directly to modems. It would seem this test is not accurately reflecting the UPnP states of routers as needed for GRAW and the 360?

Several other forums mention replacing a Terayon model with a Motorola fixes the issue. While this may be true the Terayon is both a common modem and the solution is infeasbile for many. It would be more reasonable for Live to support this network arrangement as software adjustments (if possible) are more pervasive and cheaper than wholesale hardware replacements.

The evidence still suggests this is an issue either Microsoft or GRAW should address and can resolve.

[radio0001]

Good news!
Shaw swapped out my old Terryon modem for a new Motorola and everything is working perfectly! I'm not having any problems getting into GRAW multi-player online games or joining anyone on my friends list. Call SHAW today and complain. They'll do something about it.

[Lord_Bawls]

I have Rogers an ISP, and I'm using a Terayon modem. Does anyone know off-hand whether Rogers will switch modems on a simple request, or will you need a reason of some sort (and would XBL non-connectivity suffice as a reason)?