GeForce FX 5950 Random Crashes to Desktop

[ART_Adventures]

Hello People,

Can somebody help me resolve this problem. I can play the game quite smoothly and well, however, it seems to randomly crash now and then, exiting to the desktop with some exception. The usual error an exe file incurs whereby it asks if I want to send an error report.

Thanks.

------------------
System Information
------------------
Time of this report: 5/19/2006, 18:49:44
Machine name: ARTMACHINE
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 215MB used, 3728MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: Several files (d3dx8d.dll, d3dx9d.dll, d3d9d.dll) are debug versions, which will run slower than the retail version.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce FX 5950 Ultra
Manufacturer: NVIDIA
Chip type: GeForce FX 5950 Ultra
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0333&SUBSYS_814E1043&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5216 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/6/2003 07:16:00, 4246528 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/6/2003 07:16:00, 1550043 bytes
Device Identifier: {D7B71E3E-4073-11CF-9367-44A100C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0333
SubSys ID: 0x814E1043
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_Bi ModeWMV9_A ModeWMV9_Ai
Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_A0021458&REV_02
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5300 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/15/2003 08:53:12, 462684 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5300 (English)
Driver Attributes: Final Retail
Date and Size: 8/15/2003 08:53:12, 462684 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

[unreal_az]

Try installing the ngo hq driver(for your video card) from www.ngohq.com (http://www.ngohq.com)

[ART_Adventures]

Thanks for the help BUT: I downloaded the driver from that site, using the links Files | nVidia Forceware | nVidia ForceWare 84.56a ( http://www.ngohq.com/home.php?page=Files&go=cat&dwn_cat_id=15 )

I assume this was the correct one. I installed it, and then each time I restart my computer it boots straight into a blue screen error which speaks about a physical memory dump. The only way I can resolve the issue is by booting into safe mode and using system restore to return back to a time before the driver was installed.

Can anybody help? Maybe I installed the wrong driver?

[unreal_az]

You got the correct driver.
Is your video card overcloack-ed?
try this setting in :
My Documents\My Games\Heroes of Might and Magic V\Profiles\"profile name"\user.cfg (edit it with notepad).
Search for : setvar gfx_texture_mip = 2 and set it to setvar gfx_texture_mip = 1.

[ART_Adventures]

Hi,

I shall make the change you suggested. FYI, my current cfg file reads:

//================================================== ==========================
// generated by the game, please do not modify
//================================================== ==========================
setvar Options.Tooltips.HoverTimeout = 1
setvar Options.Tooltips.RightClickEnabled = 1
setvar adapter_to_use = 0
setvar adventure_quick_combat = 0
setvar adventure_scroll_speed = 1
setvar adventure_speed_ai = 2
setvar adventure_speed_human = 1
setvar ai_time_limit = 180000
setvar app_always_active = 0
setvar autosave = 0
setvar camera_cinematic = 1
setvar combat_dynamic_mode = 0
setvar combat_new_autoplacing = 1
setvar combat_show_grid = 0
setvar combat_show_movement_shade = 1
setvar combat_show_target_shade = 1
setvar combat_time_factor = 1
setvar combat_transparent_walls = 1
setvar combat_tutorial_autoexit = 1
setvar combat_tutorial_autostart = 1
setvar cool_path = 0
setvar custom_game_show_mp_maps = 0
setvar dm_connection_timeout = 20
setvar duel_realtime_default = 0
setvar editor_camera_move_speed = 2
setvar editor_camera_rotate_speed = 2
setvar game_camerasensitivity = 1
setvar game_camerasensitivity_mouse = 1
setvar game_invertscrollx = 0
setvar game_invertscrollx_mouse = 0
setvar game_invertscrolly = 0
setvar game_invertscrolly_mouse = 0
setvar game_invertturnx = 0
setvar game_invertturnx_mouse = 0
setvar game_invertturny = 0
setvar game_invertturny_mouse = 0
setvar game_scrollsensitivity = 1
setvar game_scrollsensitivity_mouse = 1
setvar gfx_anisotropic_filter = 1
setvar gfx_ban_lags = 0
setvar gfx_depth_tex_resolution = 1024
setvar gfx_dynamic_lights = 1
setvar gfx_effect_alpha_treshold = 0
setvar gfx_fix_ban_np2 = 0
setvar gfx_fix_nv_np2_hack = 0
setvar gfx_frame_transition = 1
setvar gfx_fsaa = 0
setvar gfx_fullscreen = 1
setvar gfx_gamma = 1
setvar gfx_hsr = 2
setvar gfx_lag = 1
setvar gfx_lm_calc = 0
setvar gfx_lm_quality = 1
setvar gfx_lod_switch_distance = 300
setvar gfx_nopixelshaders = 0
setvar gfx_noshadows = 0
setvar gfx_particles = 1
setvar gfx_quality = 1
setvar gfx_register_resolution = 1
setvar gfx_resolution = 1024x768
setvar gfx_shadows_quality = 0
setvar gfx_static_nooverwrite = 1
setvar gfx_texture_mip = 0
setvar gfx_vsync = 0
setvar gfx_water_amplitude = 0.01
setvar gfx_water_frequence = 4000
setvar gfx_water_length = 5.13
setvar gfx_water_reflection = 1
setvar h5_simple_render = 0
setvar hero_trace = 1
setvar invert_camera = 1
setvar mission_camera_proj_center_x = 0
setvar mission_camera_proj_center_y = 0
setvar movement_reminder = 1
setvar net_load_timeout = 20
setvar net_multiplayer_init_timeout = 10
setvar net_ubicom_init_timeout = 10
setvar prefer_special_hero_trail = 0
setvar save_before_combat = 0
setvar select_campaign_mission_difficulty = 0
setvar shadow_on_trees = 1
setvar skip_adventure_flyby = 0
setvar sound_ambient_enable = 1
setvar sound_musicvolume = 0.75
setvar sound_sfxvolume = 0.75
setvar special_win_x_pos = 0
setvar terra_quality = 0
setvar town_camerainvert_pitch = 0
setvar town_camerainvert_rotation = 0
setvar tutorial_reset = 0
setvar tutorial_show = 1
setvar ui_open_atb_bar = 1
setvar ui_open_chat_in_game = 1
setvar ui_open_hero_town_list = 1
setvar ui_open_minimap = 1
setvar ui_open_res_bar = 1
setvar ui_use_hwcursor = 0
setvar view_state = 0

[ART_Adventures]

Unfortunately, changing the gfx_texture_mip from 0 to 1 didn't seem to solve the issue. I thought it did at first since I managed to play the game for longer without error. But, after a while, during combat the game crashed at a seemingly random moment. It returned me to the desktop and left me with an explorer error. The error where the taskbar vanishes and so do the icons on the desktop.

Any suggestions, anybody? I like what I see of the game so far, and I'd really like to play it under more reliable conditions.

Thanks in advance.

[unreal_az]

Try the latest driver from www.nvidia.com (http://www.nvidia.com) and also try driver version 61.77 (also from nvidia website).

[ART_Adventures]

Hi. Thanks for the advice BUT...

If I go to nvidia and select windows and Geforece, the latest driver it offers does not work seem to work with my card. However,

I downloaded and installed what I could find to be the latest driver from a place called 3dguru.com

And my my dxdiag file now looks as follows. Although, the error still occurs whereby the app crashes at random places (often in combat) and it returns me to the desktop. On this occasion there was no explorer error, but there was the standard dialog telling me the exe had performed an exception.

I noticed it says my DirectX DLL files are Debug versions and not retail. Will this make a difference? I did, however, check in the DirectX area of control panel and ensure the Retail version was the active mode.

------------------
System Information
------------------
Time of this report: 5/20/2006, 10:35:52
Machine name: ARTMACHINE
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 2048MB RAM
Page File: 191MB used, 3752MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: None
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: Several files (d3dx8d.dll, d3dx9d.dll, d3d9d.dll) are debug versions, which will run slower than the retail version.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce FX 5950 Ultra
Manufacturer: NVIDIA
Chip type: GeForce FX 5950 Ultra
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0333&SUBSYS_814E1043&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8466 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/28/2006 14:47:00, 3986944 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 4/28/2006 14:47:00, 3663040 bytes
Device Identifier: {D7B71E3E-4073-11CF-E152-44A100C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0333
SubSys ID: 0x814E1043
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run