I didn´t got the tool!

[martina500]

Hello!

I bought the Print kit 2 when the server error came up. I refreshed the page, and when I got in I saw that 5000 had been drawn from my CSI-account, but I didn´t get the tool!
Can I get my money back, or the tool please?

/Martina K

[Mr_Crime]

We understand your frustration and apologize for the server errors. Unfortunately, we are unable to offer a replacement for your losses at this time. Please know that we are working around the clock to improve this game and addressing the server errors is our utmost priority. We appreciate your understanding during this Beta period and we thank you for your continued support.