Anyone having trouble launching the game?

[jsrtreeson]

I cant seem to get the game to start. The browser goes into some sort of weird script loop where it never loads

[jsrtreeson]

I cant seem to get the game to start. The browser goes into some sort of weird script loop where it never loads

[coryplayspiano]

Same thing is happening to me. It's possible that it's a side effect of running an overnight update on the game to the DDS 2.0, but I'd hold off hope on that until we know more.

[Laurent192]

Same thing for me.

[sbalazs19880701]

Please, someone say something! What happened with PL?

[RonJeremyR6]

Same problem here..

[Tararog666]

The Site refresh & refresh &refresh & refresh etc http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif since 8 A.M

[PapioGiorgio]

Same, its been like that since 5:30am when i got up for work.

Five hours of downtime and counting.

[Mr_Shade]

I have reported the downtime.


If you experience future downtime such as this, you can also report it directly to Ubisoft Support - who may be able to advise you of the cause.

[why5053ri0u5]

Maybe is because the update to the DDS 2.0...i dont think we should worry too much since we all have the same problem means that they are doing something to the game..maybe new memories will be available..who knows!? http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

[MariCroft]

tengo el mismo problema no hay manera de poder entrar , espero que lo solucionen pronto

[PapioGiorgio]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">why5053ri0u5 </div></BLOCKQUOTE>
More holiday memories http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif that would be awesome

[elb-it]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">tengo el mismo problema no hay manera de poder entrar , espero que lo solucionen pronto </div></BLOCKQUOTE>

Ezio non avrebbe mai accettato questa :-)

[dany20mh]

It's near 12 hours has problem ...

[Catwomanbdn]

Same here.

Awating...

[DiiLite]

Hey There Recruits,

Our On-Line team performed some maintenance on the server. http://forums.ubi.com/images/smilies/compsmash.gif It is possible that this maintenance caused some connection issues in some regions.

All should be well now. Please let us know if you are still having issues connecting.

Thx All.

[Adam19081988]

hi there, i am still having trouble. it keeps page keeps having a refreshing spasm of some kind. i will check again tomorrow and re-report again if no signs of improvement.

[Scotty-Dug]

Yeah same problem. Reload, reload, reload....

[Yabab_2]

Still having issues. And I live in Brazil, just so you know in case the region makes a whole lot of difference.

[DiiLite]

Understood.

Thx for the quick feedback. I have made our progs aware of the issues, and they are working to.......and its fixed.

Again, please let me know if you continue to have issues

Thx

[dany20mh]

Now it's show me this picture ...

http://static11.cdn.ubi.com/ac...nce/maintenance2.jpg (http://static11.cdn.ubi.com/ac2rome/maintenance/maintenance2.jpg)

[DiiLite]

Clear your cache and refresh the application.

The issue, was literally solved live while I was writing the my last post. It may take a few minutes for the fix to make it across the servers.

Thx

[PapioGiorgio]

Works great in Scotland, thanks for the help DiiLite.

[Nimras186]

Yep works now after clearing the cache but shoulnd't we have DDS version 2.0 now or am i missing something?

[Neelanna]

Still doing it here for me. I had it working briefly a few hours ago, I guess I should have left the browser open.

[dany20mh]

It's work for a few hours , but the problem is back ...

when it's open , i can play game at this address :

http://ac2rome.ubisoft.com/iframe/

out of facebook , and it's very good , but now when you use it , it's going to facebook again and the problem is remain ...

[D173120T]

Still not working.

[Humsterr]

Just to make the problem more obvious.
I'm having the same problem right now. It's reloading. And reloading. And then it reloads once again and after that just keeps reloading as in previous sentence.
And this game worked perfectly well a few hours ago. About 3-4 hours ago. Sorry, but I don't really remember what time it was.

UPD: All it takes is to complain and suddenly it's working again. But only at http://ac2rome.ubisoft.com/iframe/ as mentioned by dany20mh

[Latharion01]

The game will not load through facebook for me either.

[Humsterr]

Ok, everything's working fine.
Thanks to whoever is responsible for fixing the game)

[Vex_Assassin]

still not working from facebook and I live in Montreal

[D173120T]

Well its sort of working,but i cant scroll down as its all rammed up on the left side!

[SilverSolid1015]

I have the same facebook reloading problem for PL also. My location: GA

[DiiLite]

Well it would appear that our fix earlier today didn't completely solve the problem. I have reported the issue and we are currently working to resolve the issue.

Thank you for bearing with us.

[weslierainey]

im still having many issues to. no scroll bar and page still keeps refreshing. on any browser. even firefox

[MrFiendishBat]

It's still causing problems.
Earlier today I removed all the cache and so on and restarted Firefox but it's still giving me the: Re-boot message.

[manuel_madrid]

I can play but there is no scroll bar so I only can collet the money.
(I´m form Madrid)

[MarleyMon81]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by amullins:
Well its sort of working,but i cant scroll down as its all rammed up on the left side! </div></BLOCKQUOTE>

Same here on IE9.

[darthbane22]

still broken. getting a mix of the endless reload loop and and a screen telling me to wait for it to finish loading.

http://static11.cdn.ubi.com/ac2rome/maintenance/maintenance2.jpg

3rd day now it hasnt worked

[Lorely258]

I have this one since this morning:

http://img850.imageshack.us/img850/5006/projectlegacyonfacebook.jpg

[Peeps03]

Reload loop issue here also for the morning.

[Nimras186]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by darthbane22:
still broken. getting a mix of the endless reload loop and and a screen telling me to wait for it to finish loading.

http://static11.cdn.ubi.com/ac2rome/maintenance/maintenance2.jpg

3rd day now it hasnt worked </div></BLOCKQUOTE>

Back to this and nothing works now what is wrong here?

MP don't work PL don't work.

[Ureh]

Man, I was so close to getting the 20 Uplay pts for 10 consecutive days of play. http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Oh well, I guess it doesn't matter much. As soon as it's back online I'll be playing PL on a daily basis again. http://forums.ubi.com/groupee_common/emoticons/icon_razz.gif

[Icarusael]

Yeah, when I click on the game, it keep refreshing the page like crazy o.o

[GarethWright]

Unable to craft items due to these issues http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

[Nimras186]

I used this link to get it to work: http://ac2rome.ubisoft.com/iframe/

It worked today http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Ohh and the Facebook version works for me again.

[D173120T]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Nimras186:
I used this link to get it to work: http://ac2rome.ubisoft.com/iframe/

It worked today http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Ohh and the Facebook version works for me again. </div></BLOCKQUOTE>


well it didnt work for me!Its still nackered.

[Nimras186]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by amullins:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Nimras186:
I used this link to get it to work: http://ac2rome.ubisoft.com/iframe/

It worked today http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Ohh and the Facebook version works for me again. </div></BLOCKQUOTE>


well it didnt work for me!Its still nackered. </div></BLOCKQUOTE>

I Had to clear Cache and Cookiese first tho.

[darthbane22]

still broken . . . .

[weslierainey]

still cant scroll. please fix this. same on uplay

[ram1mi]

Still happening......

[weslierainey]

i still cant scroll

[Piggy_l33t]

I still can't connect through Facebook, I get stuck in the endless Reload loop. Been going on for 3 days now. And if by some miracle I et past it I get shunted to the other site where you can't scroll and the game window is all the way to the left of the screen.

I hope this gets fixed soon.

[VitronPrince]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Piggy_l33t:
And if by some miracle I et past it I get shunted to the other site where you can't scroll and the game window is all the way to the left of the screen. </div></BLOCKQUOTE>
i found a temp work around, but it has to meet the above quoted condition, in other words it has to be redirected to the page where it is working but no scroll bars and pushed to the bottom left.
when this happens, press the back button (i use chrome btw), and it should take you to the last page which was the facebook page you wanted initially, and it loads fine.
if after doing this the facebook version gives out the loading error after doing this simply reload the page and its working http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

[dany20mh]

Maybe they are going to available DDS 2.0 and new memory for us to excuse us for this problem ...

[VitronPrince]

damn it, forget my workaround, it seems redirection problem is gone now, and theres no more looping either, but now all its showing is the loading/booting problem http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

[weslierainey]

that workaround didnt work for me. We need the scroll fix. come in ubi

[GarethWright]

Come on Ubi, most of the game has been unplayable for the past 3 - 4 days now http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

[DiiLite]

Your issues have been noted.

We are aware that a number of you are still experiencing connection issues and our teams continue to work towards a fix.

I thank you for your patience with us. I will update you with more info as it comes in.

[Icarusael]

I wrote this on another topic, but I think people will look more at this topic than the other.

<span class="ev_code_RED">I know what to do if you cannot scroll, you just have to press CTRL + Scroll (to zoom out) so you can see the whole game screen and play it</span> http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

[dany20mh]

If they going to fix this we all die ...

after near 5 days , nothing happen .

for those have problem with scroll bar , you can maximize your flash to screen with this extension on chrome , i use it and its work and i play game in full screen :

https://chrome.google.com/webs...gbhnheldbdbplkbhngnl (https://chrome.google.com/webstore/detail/lljjmflmcnaigbhnheldbdbplkbhngnl)

and use this address i say before :

http://ac2rome.ubisoft.com/iframe/

[luhao007]

Hello, And I'm having the refresh problems.
The PL's page just keeping refresh about 100 times and it is still refreshing now.

I'd already had the problem last Friday, which means Apr. 15th, when I was in school.
And the weekend , which means Apr. 16th & 17th, it had no problems when I use it at home.
And today, I am in school again, and it doesn't work. Just keeping fresh like last Friday.

I am living in Japan, and my home is in Tokyo and my school is in Yokohama.
And whether I go to
http://apps.facebook.com/projectlegacy/
or
http://ac2rome.ubisoft.com/iframe/

The browser just add a "session key" to the end of the url and then goto
http://apps.facebook.com/projectlegacy/

And then it loops again....

[darthbane22]

STILL getting the infinite refresh loop. its been days. ive cleared my cache a dozen times.

PL is literally the only game worth playing on FB. so fix it please

[Tall_and_Weird]

There's a new start up sequence at the moment so maybe they're bringing 2.0 online. http://forums.ubi.com/images/smilies/16x16_smiley-happy.gif
<STRIKE>__________________________</STRIKE>

[PrvtTucker14]

I'm still having trouble connecting, it keeps refreshing. I've had this problem for at least a week now. I don't check it very often though. Is there something i need to do to fix it?

[DonSrale]

Hi i'm new at assb and i dont know how to launch multiplayer. Can somebody help me.
Thanks,
DonSrale

[Calyptus]

same problem...

[Ranorm]

I've now got the constant refreshing problem too. It worked fine at 3:30am (UK) but now it just goes into the refresh loop. I've also had the 'no scrollbar' problem but that never bothered me as I can drag the page down manually. The loop, however, is irritating.

[Kafros123]

Managed to get in a while ago. Much to my disappointment, dds 2.0 is not up. Let's hope i was just lucky and maintenance is not yet over.

[VitronPrince]

btw, just because they said they were performing 'maintenance' dousnt mean they are adding new content to the game right now, it just means they were probably ironing out bugs and patching parts of the game.
im only saying this because the game devs/mods have not even mentioned the new content and only said that they were performing maintenance when this problem started occuring, but for some reason it seams that some players have thought it means new content http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif
if im wrong, the devs or mods can correct me, or if ive somehow missed a post that says they are the updates then tell me, or just ignore :P

[weslierainey]

well mine finally works. took them forever in my opinion

[DiiLite]

Hey there everyone,

We believe that we have solved the connection issue. Thanks everyone for your patience throughout this outage.

Lets get to it, Recruits!

[MarleyMon81]

Seems to be running business as usual now. Nice work guys on the fix.

[Ranorm]

Great work on the fix, it's running better than it was before the problems for me.

[Natefam51]

Anyone else having the problem again? I just found out about the game and tried to load it, the only browser of mine that could after trying Firefox and Chrome was Opera, and even it wouldn't load the the app correctly. Every time it says its loading a new component of the game, Opera gives me an annoying popup that will NOT go away with any tinkering whatsoever. After looking up what the message meant, its basically saying anything on the secure page is being loaded to a page that is not secure. Unless you guys can find a way to reverse that or better yet make both things secure, using Opera is out of the question. As a note, Flash and Shockwave are fully updated, as are the browsers. I am running the Windows 7 Home Premium edition, a GeForce 6150SE nForce 430 graphics card. For more info on the computer, here is a link: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02493379&prodTypeId=12454&prodSeriesId=4269976

[TheOnlyMastrx]

lets me play for a few seconds, sometimes a few minutes before saying connection error, cant level up anymore like this, cant get to a point to unlock the assassins creed brotherhood items, i just got the game, beat and looking to unlock most everything and i cant get the project legacy items if i cant play the game

[targetbsp]

lets me play for a few seconds, sometimes a few minutes before saying connection error, cant level up anymore like this, cant get to a point to unlock the assassins creed brotherhood items, i just got the game, beat and looking to unlock most everything and i cant get the project legacy items if i cant play the game

It is completely broken isn't it. I have to refresh dozens of times to get it to even start loading. Then once it is loaded it'll almost certainly have a connection error after a few actions. It's impossible to follow the plot like this. Think I'll just login every day to collect some uplay points for non browser based games but otherwise give up on this. :(

I wonder if the server is overwhelmed by an influx of new players after the recent promotion. I've had some uPlay games for ages but I only found this game hunting points for my new ones.

[Sovereigns]

This game is great other then the many restarts because of connection errors. But im still looking for others that play this game.
If they're are still people alive out there playing this add me on facebook.
@Maika Sovereign Johnson

Farewell.

[paulo9023]

hello, i need some help.
I´m from portugal and recently i begin playing project legacy on facebook and some times it doesnt run.
Please help me!

[link8790aran]

I have same Except no refresh or ads just blank white canvas though i once got the abstergo symbol to come up it didnt go further

[Ghostduckie]

So I see the connection problems still exist. If I use IE, it'll load to the Home page then crash before I can do anything. And don't give me that "I need to clean my cache." I just installed IE for this purpose so it has no cache to clean. I just started playing AC: Brotherhood and learned about this Project game. And how it has bonuses you can use in AC: Brotherhood. Would like to be able to play this and get those bonuses.

[JavoYugo]

Having trouble playing in Canada. Nothing is loading at all. It's been 3 days now and I try every 6-8 hours.

[Virsalus]

This is SO annoying. I started "playing" this game today or at least I tried to do so. 90% of the time I start it, it either does not load at all or it does load but gives me a connection error right afterwards.

What the hell is up with that? This problem has been around for more than a year it seems and it has not been fixed yet? What are the guys at Ubisoft doing? Are they trying to lose customers on purpose? This really sucks so far.

[YeOldeGangsta]

i have the exact same issues as above. the ACII save game deletions by the uplay cloud have been around since the game's release and no one's done anything about that issue either, and that's a gigantic issue in a more mainstream game, so i'm guessing we'll never see a fix for project legacy. seriously though, why is ubisoft being so ****ty? these aren't things that would take huge amounts of manpower or money to fix, and the repercussions they have in terms of customer loyalty (or lack thereof) are huge. i know i personally won't be paying money for ubisoft games for a long time after all this garbage. it doesn't make sense that they wouldn't make any efforts to fix these fatal flaws in their games.

[Sadorath]

Well this is ridiculous. Game wont Load Up at all. It wont load on Firefox Fresh install or chrome.. and IE it loads but soon disconnects

[bamz2010]

i keep getting connection error message and refresh wtf i keep refreshing and nothing samething. im getting frustrated with this .

[wybenga]

I've found that when you get the Connection Error if you wait an hour you can start playing again. No idea what causes this.

[Captain Max D]

It is January 22, 2013. I have been trying at least once a month since the day it stopped working to see if it works, but it does not. I have tried Internet Explorer, Mozilla Firefox, Google Chrome, and Safari. Cleared cache literally hundreds of times. I don't understand why this is. Is it broken for good?

[mc9407]

9th February 2013 and still can't be played. Even the apocalypse left us and we still can't play it ...

[SatanNukeM]

Still not working.... refresh and refresh.... "an error as occured, try to refresh the page", i do

[LeDragonSYNC]

can't play either error of connection try refreshing each time i open the game. sometime it does not open at all

[jim959]

can't play either error of connection try refreshing each time i open the game. sometime it does not open at all

Same. I just want to get the bonuses for Brotherhood and then this s**t happens

[Crazybone992]

I can't play Project Legacy either. The game does not load. The Abstergo logo appears on the screen and after that..nothing. I once waited for five minutes and it's still stuck in the same screen. Sometimes I have been lucky enough to actually get the game to start. And when that happens it gives me a connection error :mad:. This game is horribly broken.

[Ubi-Mush]

Hi, have you contacted Technical Support about this? the link is in my signature.

[Crazybone992]

To be honest, I don't believe that contacting tech support will help. I'm sure other people have already reported this issue with Project Legacy. And my experiences with Ubi support are not very good.

[Pae.TH]

Completely agreed.
I was create an incident to ubisupport around 3 times.
And they just said that they are working on it and force to close the incidents.
And nothing happened until now.

[spyder0080]

When I load project legacy for the first time, all I get is the Abstergo Industries screen. Nothing else happens afterwards. Hope this eventually gets fixed so that we can play it!

[Shadotterdan]

I tried connecting today and ended up getting a 404 message.