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Edsonmg30
03-03-2016, 11:54 PM
Hello i had already bought the game in January 21 of 2016 and i was waiting the relase PC version. But today is March 3 and im still waiting my code to actived the game.

What happend?????
My number of the payment confirmation: 11451587859

UbiSmarmy
03-04-2016, 02:20 AM
Hey Edsonmg30, welcome to the forums.

If you haven't received your activation code you should really contact Ubisoft support (https://support.ubi.com/en-US/index) and don't forget to mention the order number that you have, that will help them expedite your issue.

Thank you for your patience and we'll get you into Oros as soon as possible.

WID992007
03-04-2016, 02:25 AM
Hello i had already bought the game in January 21 of 2016 and i was waiting the relase PC version. But today is March 3 and im still waiting my code to actived the game.

What happend?????
My number of the payment confirmation: 11451587859


if you need to reach Ubi support quickly (i would anyway on a cd key problem) try calling them on the Phone or Use social media

You can also call them on the phone during regular support hours <--(BEST OPTION)
You can find phone number information here: https://support.ubi.com/en-US/FAQ/60/3888/international-support-contacts/kA030000000eiChCAI


You can also try to contact them via social media.


Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/ubisoftsupport