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View Full Version : Would everyone please stop yelling at UBI?!?



XyZspineZyX
07-15-2003, 09:51 PM
I know I'll probably get flamed for this but I think Ubisoft has produced a fine game in my opinion. It seems to me that there is a minority on this board that makes such loud negative responce that tries to speak for the entire gaming community. The numbers are more like 90% of gamers are happy with Raven Shield. They're so busy playing the game and enjoying it that they don't have time to get into these UBI bashing battles. A lot of you have trouble with your game because you have not tuned your system correctly and you should learn how. There are plenty of mods out there that solve many of the problems you guys have such issues with. Do a little research before you start yelling about it or it just makes you look dumb. Some people seem to think its their video card and not the rest of their system. They will go out and buy a brand new ATI Radeon 9800 Pro but will be running their system with 128 MB of RAM. There is a lot to these computers and you guys can't bash UBI for every little problem that you make. It seems to me that UBI obviously tested their game on systems that where configured correctly. Now again I know i'll get flamed for this but I'm just trying to say calm down with all the negative comments against UBI. I know it is not all the people on this forum because I have read many posts that I completely agree with.

XyZspineZyX
07-15-2003, 09:51 PM
I know I'll probably get flamed for this but I think Ubisoft has produced a fine game in my opinion. It seems to me that there is a minority on this board that makes such loud negative responce that tries to speak for the entire gaming community. The numbers are more like 90% of gamers are happy with Raven Shield. They're so busy playing the game and enjoying it that they don't have time to get into these UBI bashing battles. A lot of you have trouble with your game because you have not tuned your system correctly and you should learn how. There are plenty of mods out there that solve many of the problems you guys have such issues with. Do a little research before you start yelling about it or it just makes you look dumb. Some people seem to think its their video card and not the rest of their system. They will go out and buy a brand new ATI Radeon 9800 Pro but will be running their system with 128 MB of RAM. There is a lot to these computers and you guys can't bash UBI for every little problem that you make. It seems to me that UBI obviously tested their game on systems that where configured correctly. Now again I know i'll get flamed for this but I'm just trying to say calm down with all the negative comments against UBI. I know it is not all the people on this forum because I have read many posts that I completely agree with.

XyZspineZyX
07-15-2003, 09:56 PM
<font size=4>WERE SORRY UBI</font>

was that better?

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Message Edited on 07/15/0304:56PM by Spinnaker

XyZspineZyX
07-15-2003, 09:56 PM
yawn...another poor fool who can only say

"your computer sucks, its not tuned right, its your fault"

guess its our computers causing invalid cd keys too right?

and dont forget the cheaters too...its our own fault we are corrupt humans that need to use unfair advantages.

you're pathetic...


----------------------------------
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(Mortar Platoon)
New Jersey Guard

XyZspineZyX
07-15-2003, 10:02 PM
We need to direct our complaints somewhere. Why not towards the company that produced the game? I don't think the retailer can do much about it.

XyZspineZyX
07-16-2003, 12:29 AM
my computer runs RvS well within the playable realm

I'm within the recommended specs

I VERY VERY seldom get a bug or lock

UBI NEEDS TO FIX THE FRIGGIN GAME! when this many ppl have issues with it, its NOT their computers, its the CODE

wake up man, the world isnt simple black & white

I can run it fine, but there are to many ppl that cant for it to JUST be their machines

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XyZspineZyX
07-16-2003, 12:39 AM
Yea the employees at BestBuy didn't do make this game so I'm gonna yell and scream at Noobisoft.

And trust me.... if witness and the other cough*board narcs*cough weren't around this forum would be A LOT less polite towards Noobi and the developers.

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V_I_A_Edward
Camper!?!? I Strategically Wait!

It is by caffeine alone I set my mind in motion,
It is by the beans of Java that thoughts acquire speed,
The hands acquire shaking, the shaking becomes a warning,
It is by caffeine alone I set my mind in motion. -- Programmers Mantra


Message Edited on 07/15/0306:39PM by V_I_A_Edward

XyZspineZyX
07-16-2003, 12:48 AM
Not that I am trying to add to this potential flame war...

But the fact is a lot of people who are also disatisfied don't bother to come to the forums either as most of them either returned the game and/or are to busy with their real lives to even care and chalk it up to a learning experience as far as another software purchase.

Before you twist this around to "everyone who complains must have no lives to spend their time on these forums complaining..."

My point is that I took the time out to let this company know how I fetl after I spent $50 on something I *THOUGHT* would work and work at acceptable levels.

When I found out I wasn't the only one that made me feel better in the sense it confirmed for me it wasn't just my PC -- Which can run all other games that give people problems like Vietcong, Unreal II and others that people claim have extreme problems as well -- But the game itself.

However, because I like the general concept and gameplay, I took it upon myself to also figure out if there was anything I could do to make the game better without the SDK.. And I did...

But that still doesn't make up for a game that was promised to work out of the box in addition to the gameplay itself that promised realistic tactical action and isinstead a CS-Type arcade clone.

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XyZspineZyX
07-16-2003, 12:51 AM
Bravo Kung Fu... Bullseye!

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V_I_A_Edward
Camper!?!? I Strategically Wait!

It is by caffeine alone I set my mind in motion,
It is by the beans of Java that thoughts acquire speed,
The hands acquire shaking, the shaking becomes a warning,
It is by caffeine alone I set my mind in motion. -- Programmers Mantra

XyZspineZyX
07-16-2003, 12:59 AM
paulieboy wrote:

The numbers
- are more like 90% of gamers are happy with Raven
- Shield.


prove it. arrgggh sorry to get annoyed, but dont quote statistics out of thin air, if you do make them reasonable.

the statistic 90 percent is used all the time as a way to justify some point or another. regardless of my opinion and whether i agree with you or not please dont misuse statistics, its really really irritating.

btw u would have said this even if you thought rvs was a pile of poo.

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Bernard says> "Even i can't think of a good swear word to sum up UBI"


UKA clansite forum:
http://www.gd-network.com/forum/ ( <A HREF=)" target=_blank>http://www.gd-network.com/forum/</a>


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Bernard says> "Even i can't think of a good swear word to sum up UBI"


UKA clansite forum:
http://www.gd-network.com/forum/

XyZspineZyX
07-16-2003, 01:05 AM
Yea I didn't catch that 90%... who's actually taken the time to calculate who is happy and who is displeased with Raven?

I'd play it safe and say it's close to 50/50 or 60/40.... with it being 60% not happy and 40% happy.

http://cnrg.itb.ac.id/bsd.gif


V_I_A_Edward
Camper!?!? I Strategically Wait!

It is by caffeine alone I set my mind in motion,
It is by the beans of Java that thoughts acquire speed,
The hands acquire shaking, the shaking becomes a warning,
It is by caffeine alone I set my mind in motion. -- Programmers Mantra

XyZspineZyX
07-16-2003, 01:17 AM
The way I look at it is that when you look at the total postings in the tech support forum there are 23000. If you think a person on average posts 10 posts in the forum thats 2300 people that have bothered to come online and try to fix their game. Anyone know what RvS sales are? Even if it's mediocre, say 350,000 units moved, that less than .7% with problems with the game. You can pad that up to 1%-2% that have trouble running the game.

*disclaimer* I understand this is oversimplification and doesn't represent RL exactly, but it does show that the numbers aren't as great as some people seem to believe. 60% of my made up sales figures is around 210,000. I doubt there are that many disenchanted people.

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Message Edited on 07/15/0306:22PM by DayGlow

XyZspineZyX
07-16-2003, 01:27 AM
paulieboy wrote:
- I know I'll probably get flamed for this but...
-
-

nope your not allowed to get flamed in here
apparently it against forums rules

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XyZspineZyX
07-16-2003, 01:27 AM
Dayglo - it is a proven statistical fact that the majority of customers that have problems with any product make no complaint whatsoever. It is this "silent segment" that is the most concerning to producers - no matter what the product is.

From Consumer Connection:

"Research into complaint behaviour reveals that only a fraction of dissatisfied consumers complains to business and, thereby, gives the company an opportunity to correct the problem. There is evidence that some consumers do not complain because they are sceptical about business's willingness or ability to resolve disputes fairly. Consumers simply withdraw their patronage and criticize the company or the product to others.

Such findings underscore the importance to business of a complaint management system that is well-publicized and easily accessible. An unregistered complaint may do as much harm as one that is mismanaged or not resolved."

http://strategis.ic.gc.ca/SSG/ca00873e.html

It is a fact of life in business that for any one customer that does bother to make a complaint, there are any an equal if not greater number that don't even bother, much for the reasons specified above.

Ranger, out.
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XyZspineZyX
07-16-2003, 01:32 AM
But at the same time, the people that are happy with a product, don't get in touch with the manufacturers to let them know just how much they are enjoying it do they.

It's a double-edged sword.

What sort of car do you drive? Was it a good buy? Did you get in touch with the dealer/garage to say what a great car it is?

Probably not.

On the Eighth Day, God created Paratroopers and the Devil stood to attention.

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XyZspineZyX
07-16-2003, 01:39 AM
RangerX3X wrote:
- Dayglo - it is a proven statistical fact that the
- majority of customers that have problems with any
- product make no complaint whatsoever. It is this
- "silent segment" that is the most concerning to
- producers - no matter what the product is.
-
Yes I know, but double, triple the number of people having problems, you are still under 3-4%, and that's for a figure where RvS did poorly in the market. I'd say sales of a established FPS worldwide like this is probably 500000 to 750000, but I lowballed the number b/c I have no idea what the sales are. My point it's far from the majority of players everyone seems to like to quote.

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"It takes a big man to admit he is wrong, I'm not a big man." Chevy Chase, Fletch Lives
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LOMAC FAQ (http://www.lo-mac.com/faq.php)
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XyZspineZyX
07-16-2003, 10:25 AM
That doesn't change the fact, that # of ppl playing RvS online is smaller and smaller. few week after release there was around 3000 players. Another thing: when Ubi client shows 1800 ppl, ASE shows 900 ppl. WTF?



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XyZspineZyX
07-16-2003, 12:13 PM
lol i love it when dayglow brings all these figures out of thin air.

http://www.uk-acts.com/asp/acts/z/357.jpg


Bernard says> "Even i can't think of a good swear word to sum up UBI"


UKA clansite forum:
http://www.gd-network.com/forum/

XyZspineZyX
07-16-2003, 12:26 PM
Well i think it is a cracking game. it works great for me, (and it was a secondhand copy).

Good job UBI.........

anyone got a light?

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XyZspineZyX
07-16-2003, 12:36 PM
ukahugekebab wrote:
- lol i love it when dayglow brings all these figures
- out of thin air.
-
And where exactly did I say my 'numbers' are close to being accurate? Gees, you'd think the whole *disclaimer* part would be obvious enough. My point is that to say 60% of people are unhappy/having trouble with the game is a really big strech as the fact 1-2% of normal sales numbers indicates a very large number of people.

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Raven Shield/Lock On Forums Moderator
"It takes a big man to admit he is wrong, I'm not a big man." Chevy Chase, Fletch Lives
Raven Shield FAQ (http://forums.ubi.com/messages/message_view-topic.asp?name=us_ravenshield_ts&id=zzfuu)
LOMAC FAQ (http://www.lo-mac.com/faq.php)
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XyZspineZyX
07-16-2003, 12:51 PM
Dayglow.

Of those numbers you have tried to find out (nothing wrong, that's normal estimates). You havent realized that not all of them are playing online and most of the complains here are about online playing ...

How many SP complains you see here ?. I dont see that many ...

=CNR= TestLâÂȘß (http://www.november-rain.nl)

XyZspineZyX
07-16-2003, 12:55 PM
I know, that's why I'm saying it's a very, very rough estimate/guess on my part. Again my point is that to say 50-60% are disatified means a very large number of people (hundreds of thousands).

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Raven Shield/Lock On Forums Moderator
"It takes a big man to admit he is wrong, I'm not a big man." Chevy Chase, Fletch Lives
Raven Shield FAQ (http://forums.ubi.com/messages/message_view-topic.asp?name=us_ravenshield_ts&id=zzfuu)
LOMAC FAQ (http://www.lo-mac.com/faq.php)
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XyZspineZyX
07-16-2003, 01:07 PM
Lets say UBI puts a POOL on the main page asking.

Do you like R6 ?.


How many people do you thin will answer in a month ?. I wouldn't say more than 5.000 - 10.000 people.

So there is not that many people connected here.


So, I guess People is trying to say that it's about 40-60% of the people connected that complains with problems And I will agree.

I don't have problems with RVS on my computer but I like to see people comments and try to help out and find out new things about it, make suggestions for inprovement. So not everybody that comes here is just to complain about it


Now for the rest. Well, I don't know how many people calls UBI support with problems ..., There could be thousands and we dont know about ...



=CNR= TestLâÂȘß (http://www.november-rain.nl)

XyZspineZyX
07-16-2003, 02:57 PM
PxRGrimJack wrote:
- my computer runs RvS well within the playable realm
-
- I'm within the recommended specs
-
- I VERY VERY seldom get a bug or lock
-
- UBI NEEDS TO FIX THE FRIGGIN GAME! when this many
- ppl have issues with it, its NOT their computers,
- its the CODE
-
- wake up man, the world isnt simple black & white
-
- I can run it fine, but there are to many ppl that
- cant for it to JUST be their machines
-
it's funny that you say this because the argument can be used both ways...you're saying that if it works on some people's computer, but not many others...it's the code...

but, you can also say the reverse...if i can get it to work on my, yet you can't get it to work on yours (yours as in general terms)...then that's a problem with a) your pc or b) the user...because basically, that's the only thing different between you and me...we've bought the exact same game and mine works, so should yours...

however, neither argument can hold water...bottom line is that devs and the companies they work for need to make money...which means, writing a code suitable for most people...there are so many different hardware configs for pc's that it's nearly impossible to write a game that will work flawlessly for each one...that's why console games usually outperform pc games, there's only one config to write for...

::shrugs:: game works fine for me, so i have no complaints..

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XyZspineZyX
07-16-2003, 05:17 PM
To all the people who are saying: there is no problem with this game: Hello READ THE FORUMS.

Ive been around alot of game forums and i can say that this game yes this game must have the worst record of them all. Ravenshield is getting alot of heat from its player community and from personal experience i cant more than agree this modified unreal engine they are using what tha hell have they done with it? it works like crap for alot of people.

Stopp saying : You havent tweaked your settings, that should not be required in order to get this game to work good on a brand new ultra high end PC.

And to top it of the support/information they give to the players are basiclly NONE !

Someone else said they should have used quake 3 engine okey Q3 engine is old but its works great in RTCW enemy territories with alot of players, explosions and other stuff happening on the same time i cant imagine ravenshield engine with that amount of action happening, it would probobly go bad for alot of us since its already going bad for alot of us when there is less action in the game than in RTCW ET.

Unreal T2003 or any other unreal game works alot better then Ravensheild so its really funny when some so called computer expert tells you its something wrong with your computer you need to tweak it.

And who is to blame for the game faults: UBI$oft

Will the engine problem be fixed in a patch my guess is NO they got your cash and thats about it.

Alot of new games are offering an SDK at an very early phase but with Ravenshield they probobly decided that they should do it the normal rainbow six way: expansion and expansion in other words your cash in their pockets. The makers of Battlefield 1942 have showed alot more goodwill to its cummunity than UBISOFT have with Ravenshield, Desert combat mod for bf1942 shows what a community can do with a descent SDK.

Ive heard that they will release an SDK but i dont belive it until i see it.

I have one last question for the original poster (this is not a flame). Do you work at UBI$OFT? or do you just fail to see that alot of people are not satisfied with the game for good reasons.

/Aderyn