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View Full Version : Relto problems/bugs (reports and fixes, read please) [lost pages, full bookself, no cleft book....]



Almlys
01-26-2004, 08:22 AM
Ok, there are a lot of threads about the same issue, and i'm going to close all, and i will put a pointer to this new thread.

_____________________________________________
The problem(s) and bug(s):

A) Creating a new avatar on Atrus shard, takes you to a complete bugged relto age. It contains a full bookself, all relto pages, and some other goodies. Also, you are not able to get out of it, or if you get out of it, then you lose all, all pages, all books, all...

B) Obtaining the Zandi shirt destroys your closset in your relto age on Atrus shard.

C) Installing the game again from scratch, and restoring the sav folder before running the live update, corrupts your offline character. Then if you upload this character you will see it corrupted. (no cleft book, no relto pages, permanent fissure...) (All shards)

D) Uninstalling and installing your game again, due to the corrupt files error, destroys and corrupts your sav folder. Then you will see a relto without relto pages, and without cleft book. (if you take and return the pilars again, you will end with a permanent fissure) (All shards)


Post here all your relto problems, with a full explanation, of all that you did before the bug.
Post here if you reinstalled the game, restored a backup, in what shard are you....
This will help the devs. to track the problems.


____________________________________
Fixes for the bugs

A) Seems that Atrus is corrupted again.

B) The bug is still present. And for now i don't know any possible fix that wait or /petition and sit...

C and D) follow this steps: (This don't work on Atrus shard)

This is a current problem (sav corruption between different versions of the client)

You can do this:

1) Start Uru Prime, with exactly the same character that you imported into Uru Live, and check that all is correct.
2) If Uru Prime character is corrupted, then you know the cause. You need to restore a backup of your sav folder, or play Uru Prime again from the begining.
3) If Uru Prime character is not corrupted, then create again your Uru Live avatar.

Where is the problem?. The problem is basic. If you unistall the game, then your sav folder, is not deleted, and is correct and working. Then you install it again. No problems for now. But then you load UruPrime or UruLive, for some unknown reason (the bug), now your sav folder is corrupted , it happens, when you load for the first time an older version of the updater or the prime game.

Well i found a procedure that works for me if a do a new reinstallation.

1) After installing the game, log into live.
2) Now the sav folder is corrupted.
3) Never select new character, you must select a previous character, if you need to create a new one, never import the sav.
4) Run the full Uru Live update. (all ages)
5) Log of
6) Restore a backup folder of the sav folder, with a complete non-corrupted avatar. (or play prime again)
7) Delete the corrupted avatar from live if there is one, and upload the non-corrupted avatar.
8) Now you can play without relto bugs. http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif

There is an alternate method, but you will require a lot of patience and time. The method is calling a CCR to fix your relto bugs and then you don't need to delete your avatar.
____________________________________________


Thanks,


~Almlys
In cavern: Al'my or Al'm
http://www.aljajube.c.telefonica.net/avies/signature.jpg
Ubi Uru tech. moderator (http://urulive.ubi.com) // es'Dni Uru moderator (http://www.esdni.tk)
Greeter Shift: Sunday 14:00-16:00 GMT

[This message was edited by almol on Sat January 31 2004 at 11:46 AM.]

Almlys
01-26-2004, 08:22 AM
Ok, there are a lot of threads about the same issue, and i'm going to close all, and i will put a pointer to this new thread.

_____________________________________________
The problem(s) and bug(s):

A) Creating a new avatar on Atrus shard, takes you to a complete bugged relto age. It contains a full bookself, all relto pages, and some other goodies. Also, you are not able to get out of it, or if you get out of it, then you lose all, all pages, all books, all...

B) Obtaining the Zandi shirt destroys your closset in your relto age on Atrus shard.

C) Installing the game again from scratch, and restoring the sav folder before running the live update, corrupts your offline character. Then if you upload this character you will see it corrupted. (no cleft book, no relto pages, permanent fissure...) (All shards)

D) Uninstalling and installing your game again, due to the corrupt files error, destroys and corrupts your sav folder. Then you will see a relto without relto pages, and without cleft book. (if you take and return the pilars again, you will end with a permanent fissure) (All shards)


Post here all your relto problems, with a full explanation, of all that you did before the bug.
Post here if you reinstalled the game, restored a backup, in what shard are you....
This will help the devs. to track the problems.


____________________________________
Fixes for the bugs

A) Seems that Atrus is corrupted again.

B) The bug is still present. And for now i don't know any possible fix that wait or /petition and sit...

C and D) follow this steps: (This don't work on Atrus shard)

This is a current problem (sav corruption between different versions of the client)

You can do this:

1) Start Uru Prime, with exactly the same character that you imported into Uru Live, and check that all is correct.
2) If Uru Prime character is corrupted, then you know the cause. You need to restore a backup of your sav folder, or play Uru Prime again from the begining.
3) If Uru Prime character is not corrupted, then create again your Uru Live avatar.

Where is the problem?. The problem is basic. If you unistall the game, then your sav folder, is not deleted, and is correct and working. Then you install it again. No problems for now. But then you load UruPrime or UruLive, for some unknown reason (the bug), now your sav folder is corrupted , it happens, when you load for the first time an older version of the updater or the prime game.

Well i found a procedure that works for me if a do a new reinstallation.

1) After installing the game, log into live.
2) Now the sav folder is corrupted.
3) Never select new character, you must select a previous character, if you need to create a new one, never import the sav.
4) Run the full Uru Live update. (all ages)
5) Log of
6) Restore a backup folder of the sav folder, with a complete non-corrupted avatar. (or play prime again)
7) Delete the corrupted avatar from live if there is one, and upload the non-corrupted avatar.
8) Now you can play without relto bugs. http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif

There is an alternate method, but you will require a lot of patience and time. The method is calling a CCR to fix your relto bugs and then you don't need to delete your avatar.
____________________________________________


Thanks,


~Almlys
In cavern: Al'my or Al'm
http://www.aljajube.c.telefonica.net/avies/signature.jpg
Ubi Uru tech. moderator (http://urulive.ubi.com) // es'Dni Uru moderator (http://www.esdni.tk)
Greeter Shift: Sunday 14:00-16:00 GMT

[This message was edited by almol on Sat January 31 2004 at 11:46 AM.]

Almlys
01-26-2004, 08:44 AM
List of closed threads about related problems, for tracking the problem.


One (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=8271034&m=949107761)
Two (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=8271034&m=420103801)
Three (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=8271034&m=896109761)
Four (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=8271034&m=133103071)
Five (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=8271034&m=747104761&r=510103081)



Almlys
In cavern: Al'my or Al'm

Guild Of Greeters member.
Shift: Sunday 14:00-16:00 GMT
Languages: Spanish, English and Catalan

[This message was edited by almol on Sun February 01 2004 at 09:17 AM.]

ellemama
01-26-2004, 08:55 AM
So sad to find that I must kill myself and reincarnate on another planet to be able to change my clothes.
Thanks,
Enjah

www.paintingsoul.com/EllePhoto.jpg (http://www.paintingsoul.com/EllePhoto.jpg)

hogarth...
01-26-2004, 09:41 AM
I'm experiencing what is likely a related bug on my Relto. My character has been Live for several weeks, and I haven't seen the drastic issues reported in these threads, but this new one seems to fit in, so I'm adding it here...

When I attempt to "change clothes" on Relto, everything appears to work while I'm in the closet, but on exit (of course I experience the weird view from above) I find that my appearance hasn't changed. I would love to be able to take off my hard hat - it's ruining my $30 haircut!

In Atrus as hogarth
KI # 04660700

MysFire
01-26-2004, 10:11 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> B) Obtaining the Zandi shirt destroys your closset in your relto age on Atrus shard <HR></BLOCKQUOTE>

I have this problem since yesterday on Atrus. I had imported my offline character without finishing the game and decided to return the 4 pillars and go through the finale yesterday online. After getting Yeesha's tshirt and being forced to wear Zandi's shirt after "picking it up", I went back to relto to see what Yeesha's shirt looked like. When I went to my closet, instead of showing my options, the game went to the URU screen calibration (where you adjust contrast & brightness) I can't remember how I got out of that or if I had to quit the game at that point. But now the entire right side of the avatar customization screen is blank...no choices available, not even the buttons to go back to URU. My avatar "walks" around, following my cursor. I have to Alt-Tab out and then close with Task Manager. VERY frustrating!

I have reported this to CCR and it is recorded but not responded to as of yet

jwoods_2020
01-26-2004, 10:16 AM
Since completing the 'live' Uru, my closet is empty. Specifically, the top and right portions of the interface are blank. My avatar appears in the normal spot, but appears to not be in a 'change clothes' mode. I can actually move him around within the left part of the screen, i.e. make him run in place and spin him in any direction.

Since I'm missing the controls in the upper part of the screen, I can only Ctrl-Alt-Delete and quit the game.

Anyone else have this happen? And what was your fix?
part of the screen, I can only Ctrl-Alt-Delete and quit the game.

Jonal -&gt; In Cavern
Shard -&gt; Atrus
KI -&gt; #01036459

Jonal -&gt; In Cavern
Shard -&gt; Atrus
KI -&gt; #01036459
----------------------------

Unicorna
01-26-2004, 10:55 AM
psst... don't forget about this thread (http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=8271034&m=747104761)

http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif

FragmentFour
01-26-2004, 12:41 PM
I finished the game on-line, Atrus shard. Then I lost my closet after finding the Zandi shirt, which is bad enough. But I recently changed neighborhoods and now find that I have neither a neighborhood membership NOR a book to go with it. The Nexus locations list no places (including city) that isn't in a personal Age.

This is not fun, folks.

Shonda
Atrus - 02626105
Katran - 02371635

jwoods_2020
01-26-2004, 12:41 PM
DOH! Please excuse the repeated line in my post above. Heh, another issue - Uru forum has posting and edit problems. AAAaaarrrrrrrgghghhhh, make it go away, make it go away . . . . http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif

Jonal -&gt; In Cavern
Shard -&gt; Atrus
KI -&gt; #01036459
----------------------------

Lin_faye
01-26-2004, 12:43 PM
I seem to fall in the "b" problem I had to do the maz fix so i could play the off line game (and this may have nothing to do with my new closet problem I'm just following my own thread here) anyway after that, feeling confident that I was healthy once again, I went to get Zandi's shirt then I when to the closet to check and make sure i still had my beloved hard hat and yes it was there. I put on a new look and left. Later I went back to change my shoes they did not match my new outfit and I was missing my hard hat. WHOW ... found myself http://ubbxforums.ubi.com/infopop/emoticons/icon_eek.gif in closet age a very cramped age where you can only move in a small rectangle and there is nothing to do. It is a twilight zone sort of age where you can't leave and the only thing you can do is control alt delete your way out of the game. http://ubbxforums.ubi.com/infopop/emoticons/icon_frown.gif
Looking forward to the fix on this one and I hope I can still have my hard hat.

In Atrus as Linn_faye
KI # 03136737

DBindustries
01-26-2004, 01:56 PM
I just created a new character, and when I got into my Relto, my bookshelf was filled and so I clicked on it and it wouldn't let me access any of my books. Please make the horror stop.

dOllee
01-26-2004, 03:28 PM
I'm having problems with the endgame. When I finished Uru Prime (online and in katran), I went back to my Relto. It was raining and I still had my - not so beautiful - Zandi shirt on, so that was how it should be. Bºt, my brand new cleftbook is missing and the fissure didn't close...
Still got no clear answer on how to fix this though, darned http://ubbxforums.ubi.com/images/smiley/16x16_smiley-mad.gif

Pa'rhai in cavern
KI: 727288

Kashink
01-27-2004, 12:02 AM
Hi Almol,

Here is what happened to me, my clothes, and my closet, in chronological order.

1. Went on live end of December, Atrus shard.
2. Got myself the hard had when those were available on the rooftop, and the pith helmeth in my Eder.
3. Heard about Yeesha's t-shirt, tried to get it on my Teledahn but could not. Read on this forum that one way to fix this was to restart the age. Did that.
4. Unfortunately, no t-shirt and suddently my Teledahn is corrupted and as much as I tried to fix it, nothing worked.
5. Later, there was Zandi's shirt. Went to get it, had no problem whatsoever, wore it and everything went fine.
6. Around the same time, I noticed the solo game wouldn't play any more, files corrupted. Read your advice and did every step you recommended. Great, the solo game played again!
7. I then decided to redo Teledahn, as I had noticed yesterday that my book no longer had the travel cloth (which actually had reappeared spontaneously next time I looked, before I actually redid Teledahn). Sure enough, I found Yeesha's t-shirt. Tried it on, went ok, brought it back to relto, took it off and went back to the exact same outfit I was wearing before I got Yeesha's t-shirt.
8. Went around playing the game, everything went fine, except I crashed a lot (which is unusual).
9. I went back to the closet to change. Closet had been burglarised, right down to the interface. Had to Alt-4 out. About that time is when my computer turned off suddenly for no apparent reason, three times within a few hours (also very unusual, never did that before, ever; it was bought last November).
10. I was wondering about the pith helmet, shirt and t-shirt, so visited the places I had found them initially. Found pith helmet in Eder cave and Zandi's shirt in desert. However, Yeesha's t-shirt was nowhere to be seen. Tried to get the helmet on, but nothing happened (maybe because I was already wearing the helmet, which is part of the only outfit I now have left). The pointer did change when over the hat, but it just stayed there. Did not try to get the shirt though, as I was afraid to worsen the whole situation.
11. Got the aerial relto view a few times after changing. This started last week, either before or after I got Zandi's shirt. However today, after my closet was burglarised, I found myself without a head, but still a face, as if the missing image of the pith helmet made my head invisible. This happened once or twice, and then my head came back on after I quit and relaunched URU live.
That's about all for today. Will keep you posted if more weird things come up.

Thanks.

Kashink

LeafWR
01-27-2004, 12:20 AM
I'm not sure if this falls into the same category. I got Zandi's shirt yesterday and afterwards the game crashed a few times (once at the Wall and once in a neighborhood).

I started the game back up and now suddenly my bookshelf is completely empty, save for one book that links to the Kadish Gallery and the balconies. All 4 of the pillars are there again as well, so it looks like stuff has been completely reset. I can't even access my Relto book.

I'm not exactly sure what to do next.

JaredWhite
01-27-2004, 01:07 AM
I got the Zandi shirt just recently myself, and now my Relto closet is "not working". I get a mostly blank screen and my avatar is in "walk around" mode. I can't access any quit controls, so I have to Alt-F4 to exit Uru. I'm afraid I probably lost my Guild of Greeters shirt as well.

What will I lose next, I wonder? My hood? Relto? Everything? http://ubbxforums.ubi.com/images/smiley/16x16_smiley-sad.gif

*snif*

Jared

KI # 223373 (Atrus), 2913217 (Katran)
Guild of Greeters
On-duty: Wednesday and Thursday
11:00 PM-12:00 AM PST
Member of The Meeting Place Neighborhood
Where good times are had by all!

jwoods_2020
01-27-2004, 08:59 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> What will I lose next, I wonder? My hood? Relto? Everything? <HR></BLOCKQUOTE>

Your patience? lol http://ubbxforums.ubi.com/infopop/emoticons/icon_confused.gif

Jonal -&gt; In Cavern
Shard -&gt; Atrus
KI -&gt; #01036459
----------------------------

jmb30321
01-27-2004, 11:38 AM
I just crashed reltoing from the city to to
my relto, to my desktop, On Atrus shard.

Safety First 243
Atrus: 02023015
Safety First 40
Katran: 00289257

DeeDee.Bee
01-27-2004, 04:08 PM
The problem:

D) Uninstalling and installing your game again, due to the corrupt files error, destroys and corrupts your sav folder. Then you will see a relto without relto pages, and without cleft book.



Post here if you reinstalled the game, restored a backup, in what shard are you....

Thanks,

Almlys
In cavern: Al'my or Al'm

I had this problem you list in D

I had gone into the offline game and it wouldn't let me play, so I reinstalled and lost all the Relto pages and cleft book. I went back anf took then returned all the pillars from the different ages then got the cleft crevice in the Relto. I went back and listened to Yeesha's speech agian and she "gave" me the cleft book again, and then when I linked back to Relto the crevice is still there, still no Relto pages etc. I have reinstated many of the Relto things, but not all of them yet. I can get to the cleft through the crevice, but it's not too attractive. This is what I have had to transfer to my Relto on Achenar, so I rarely go there! http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif I usually go to Katran or Atrus, both are intact, as the offline game was Ok, when they were "created"

http://img17.photobucket.com/albums/v51/DeeDee.Bee/URU%20pics/UruExplorer_2004-01-27_16-30-43-18.jpg

FragmentFour
01-27-2004, 04:27 PM
Okay, we've been having these problems and made it fairly public for a while now. Is there ANYTHING in the way of a fix coming down the pike?

Atrus - 02626105
Katran - 02371635

LeafWR
01-27-2004, 07:00 PM
An update:

I uninstalled and reinstalled the game and backed up my sav folder.

If I create a character on the Achenar shard with my status from Prime then I'm fine, but if I create one on Atrus the same way, then I am missing the Neighborhood and Cleft linking books. Also, all the books on the shelves have a black/smokey linking window and won't let me link anywhere, so I'm basically stuck on Relto. I can't even bring up my Relto linking book.

I don't know if this is a server issue or what, but at this point the only option I see is to create a new Live account NOT from my finished Prime files and play all the way through the game again.

A fix or even a REASON this happened in the first place would be nice. Seriously... some QA would be great. http://ubbxforums.ubi.com/infopop/emoticons/icon_razz.gif

TheMYSTerious1
01-27-2004, 09:01 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by DeeDee.Bee:
I went back anf took then returned all the pillars from the different ages then got the cleft crevice in the Relto. I went back and listened to Yeesha's speech agian and she "gave" me the cleft book again, and then when I linked back to Relto the crevice is still there, still no Relto pages etc. I have reinstated many of the Relto things, but not all of them yet. I can get to the cleft through the crevice, but it's not too attractive.
http://img17.photobucket.com/albums/v51/DeeDee.Bee/URU%20pics/UruExplorer_2004-01-27_16-30-43-18.jpg<HR></BLOCKQUOTE>

Ah, this is the same problem I have, only I did something slightly different, it's the same outcome. I'm just missing my Cleft book and the fissure has taken temporary (I hope!) residence.

Here's a link to a topic I made earlier: http://forums.ubi.com/eve/forums?a=tpc&s=400102&f=6571034&m=509101371&r=509101371#509101371

The one, the only, THE M1!
Atrus KI: 00716384
Katran KI: 02276213
Achenar KI: Nada

iyavv
01-28-2004, 05:23 AM
same problem as ^. Fissure wont close, and I lost my cleft link book.

jwoods_2020
01-28-2004, 09:30 AM
I'm getting frustrated with reporting issues in game.

If I receive a response at all, it's a canned generic response saying thank you for reporting the issue. I have never received a personal response or a fix to any issue I have reported (in game only).

Has anyone ever received a response from Ubi after reporting issues?

If these are getting lost in cyber space, how do we report our problems?

malemute1162
01-28-2004, 01:57 PM
I've run into problem "A". Created a new avatar, went to Relto. It was loaded with stuff, but I can't activate anything or go anywhere.

fyi, I created the new avatar because I'd originally started Uru Live before finishing Prime. Only after getting into Live that I learned one should finish prime first (which I've subsequently done -- hence a new avatar to re-start Uru Live).

Tell me there's a fix for this. Given the other problems reported, doesn't sound like I should try to reinstall Uru.

--Malemute

techPC
01-28-2004, 02:16 PM
I lost my closet in Atrus after picking up Zandi's shirt. The other way exit from the closet is Alt-F4 to exit the game. I have not turned in a bug report yet.

Wes

In Cavern as Nilsson

jwoods_2020
01-28-2004, 03:54 PM
What the . . .

I finally received an email from Ubi Customer Care. They thanked me nicely for reporting the issue, and closed the ticket.

So I guess I'm suppose to just go on without any clothes?

Well . . . OK, but no laughing. http://ubbxforums.ubi.com/images/smiley/16x16_smiley-sad.gif

Jonal -&gt; In Cavern
Shard -&gt; Atrus
KI -&gt; #01036459
----------------------------

Kashink
01-28-2004, 04:13 PM
Hello again,

I have a theory I'd like to share. Is it possible the "empty closet bug" is caused not by Zandi's shirt alone (many have it and still have a full closet), but by the combination of Yeesha's t-shirt and Zandi's shirt in the same wardrobe?

Food for thought...

Kashink

DebbieDec2003
01-28-2004, 04:13 PM
I think this is the right spot. If not, forgive me. In the hopes of having my Nexus link returned I thought I'd push in the bottom of my finished Eder Gira and Eder Kemo books and redo them. I did that, linked to Eder Gira, touched the hand cloth, it completely lit up. So did all the stuff anyhow, for "fun", linked to Eder Kemo, got fireflies etc. When I finally finished linked back to Relto and books are empty. Just black grey swirly clouds as reported in other posts. FRUSTRATING to say the least. Filed an in-game bug report. Then proceeded to yell while jumping up and down. Why did I delete the finished age (rhetorical question)? Anyways, I'm leaving well enough alone and just sitting tight until they fix it somehow. I've got faith. Let's hope it's not misplaced.

TORIA on Atrus KI#05097788
Grace1895 on Katran KI #01880919
S'uru on Achenar shard - 00075416

al-e
01-29-2004, 12:20 AM
Relto problems on Atrus:
Zandi shirt closet thing. Yeah.
Hood book was pushed back on shelf, then I tried creating a hood. The book never updated - still showed up foggy and black. I tried going back to the old hood, and the hood book still doesn't work, even though Nexus says I'm in one. (DRC 39, I believe)

Also, before I was even accepted to Live, I was playing around with the rocks from the Relto page in Relto. I pushed one off the ledge and fell. Now there's a rock below the cloud line in Relto, but I can still see it. Reseting the page doesn't do anything to help.

My personal viewer seems to spark a lot of lag when I look in that direction.

Weswick
KI's
Atrus: 02500216
Katran: 00450110
Achenar: 00724723

-Jewel-
01-29-2004, 01:35 PM
Yes, yes, yes, I recognize these problems, all of them... I have experienced them and am still experiencing them, but somehow I fail to understand the REASON of this thread...

What is the point in having all of us explain at length in different words and various moods when the first post in this thread describes EXACTLY what's wrong?

Or is it meant just to sympathise with each other and share our misery? In that case, y'all have my deepest sympathy... there, I said it, now give me some needed comfort back... http://ubbxforums.ubi.com/infopop/emoticons/icon_biggrin.gif

EDIT - Once again I was too quick with my words... I apologize. I will add my real problem now (which is what you asked, sorry again): I played Live for a while and decided to go back to my offline game, when zilch! Corrupted game data and I couldn't play my offline game anymore. When Achenar went live, I couldn't import my offline game data anymore, so I won't be joining any more new shards (don't want to start all over again).

http://members.chello.nl/~s.nent/images/uru.gif

HappyGawain
01-29-2004, 03:22 PM
I have the broken closet problem.

Could someone over there simply take the Zandi shirt out of my closet to fix it? I want to change really badly.

What is the solution to this problem? Is it to start all over? Someone please tell me! http://ubbxforums.ubi.com/infopop/emoticons/icon_frown.gif

300Happy. Known for over use of smileys, and spelling errors. Keep smileing out there! http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif

ruxjaye
01-29-2004, 04:23 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by techPC:
I lost my closet in Atrus after picking up Zandi's shirt. The other way exit from the closet is Alt-F4 to exit the game. I have not turned in a bug report yet.

Wes
<HR></BLOCKQUOTE>

Same for me. Before I picked up Zandi's shirt I had gotten all of the other items available ie: Yeesha/Tie-die shirts, Santa/pith/hard hat. Waiting to get a screen shot before reporting to UBI.

By the way, is this only happening on Atrus?

Rux
KI# 255383 (Atrus)

HappyGawain
01-29-2004, 06:56 PM
I don't know if it's happening on other servers. I only play on Atrus. I don't play on the other ones because then I would have to start all over. http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif

300Happy. Known for over use of smileys, and spelling errors. Keep smileing out there! http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif

greyhoundlvr
01-29-2004, 08:08 PM
I have the Zandi's shirt problem as well. Ever since I got the shirt, when I go to my closet in Relto to try and change into a different shirt, my closet doesn't work. My character appears at the left, but I have no customization choices at the right. All I can do is exit the game.

Almlys
01-30-2004, 08:21 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> What is the point in having all of us explain at length in different words and various moods when the first post in this thread describes EXACTLY what's wrong? <HR></BLOCKQUOTE>

Well, i started this thread, to get in one thread all relto bugs and errors, and then the devs. can track how many people are having problems, and what problems are having.

Look at the first post, that i edited, and added possible solutions for the problems.

~Almlys
In cavern: Al'my or Al'm
http://www.aljajube.c.telefonica.net/avies/signature.jpg
Ubi Uru tech. moderator (http://urulive.ubi.com) // es'Dni Uru moderator (http://www.esdni.tk)
Greeter Shift: Sunday 14:00-16:00 GMT

-Jewel-
01-30-2004, 08:41 AM
Great! Thanks for your reaction. I already said I was sorry so I'm not doing it again, hope these problems are fixed soon http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif

http://members.chello.nl/~s.nent/images/uru.gif

jwoods_2020
01-30-2004, 10:24 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> B) I need to check if the bug is still present. If anybody that have the bug, found it fixed, then post here. <HR></BLOCKQUOTE>

Does this mean a fix was applied?

Just verified my Relto closet is still empty.

Jonal -&gt; In Cavern
Shard -&gt; Atrus
KI -&gt; #01036459

Flopette
01-30-2004, 11:37 AM
well i also have a different problem
My link page to the neiberhood is all black in my blue book, and I don't have the balcony anymore
That happend after I changed Neiberhood
I tried to quit my actual Neiberhood and open a new one then reintingrate my Neiberhood but the page won't come back in the blue book
wich meen every time I have to go through the Nexus

My closet is also empty and that happend just after I took the pith helmet ( I had already Zandy's shirt)

Can't fix those problem and don't want to start again a new Avatar...

LeafWR
01-31-2004, 12:21 AM
When are the CCRs usually active?

LeafWR
01-31-2004, 10:47 AM
Almol, I tried the steps that you listed, restored from a SAV folder from 3 weeks ago that I had before these errors ever cropped up, and on Atrus shard I still have a corrupt relto. If I create a new character without importing and get to Relto after the cleft area, I get the exact same Relto defects.

Almlys
01-31-2004, 12:43 PM
Don't use Atrus, use Katran or Achenar, they don't have these bugs...

Well, i did some corrections on the first post to reflex the reality...


~Almlys
In cavern: Al'my or Al'm
http://www.aljajube.c.telefonica.net/avies/signature.jpg
Ubi Uru tech. moderator (http://urulive.ubi.com) // es'Dni Uru moderator (http://www.esdni.tk)
Greeter Shift: Sunday 14:00-16:00 GMT

HappyGawain
01-31-2004, 03:59 PM
You said to post in here if the closet was still broken right? Well, mine is still broken on Atrus.

Is there anyone with a working closet out there on Atrus? Or is it the closet age that is broken, and not just the shirt?

300Happy. Known for over use of smileys, and spelling errors. Keep smileing out there! http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif

tabor_soros
01-31-2004, 04:29 PM
When I read the post (two posts above), I kept thinking it said:

"Don't use Atrus, Katran, or Achenar ..."

And I was thinking, boy, ain't that the truth! http://ubbxforums.ubi.com/images/smiley/16x16_smiley-happy.gif

lisafish
01-31-2004, 08:00 PM
Help! I'm having a fashion emergency on Atrus. I have no clothes in my closet. And now I'm dressed in a teal and white Hawaiin print shirt with purple and black pants. I can't leave my hut looking like this!

lcainokc
02-01-2004, 10:25 AM
I'm still having the Zandi shirt/stuck in empty closet problem, too.... I only have 1 avatar on the Atrus server..

jmb30321
02-01-2004, 10:34 AM
After getting Zandi's tshirt and being forced to wear after "picking it up". The entire right side of the avatar customization screen is blank...no choices available, not even the buttons to go back to URU. My avatar "walks" around, following my cursor. I have to Alt-Tab out and then close with Task Manager. VERY frustrating! On Atrus Shard.

Safety First 243
Atrus: 02023015
Safety First 40
Katran: 00289257

HappyGawain
02-01-2004, 10:58 AM
Couldn't Cyan just copy the working closet from one of the other servers onto Atrus? Or are all the code independent from each other?

I don't see why it would take so long to fix if all they need to do is copy what makes it work on the other two servers...unless it's in our player data itself?

Please, can someone over at Cyan at least let us know what the cause of the problem is? http://ubbxforums.ubi.com/infopop/emoticons/icon_confused.gif

300Happy. Known for over use of smileys, and spelling errors. Keep smileing out there! http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_wink.gif http://ubbxforums.ubi.com/infopop/emoticons/icon_smile.gif

jtyrkko
02-03-2004, 03:27 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> Originally posted by Kashink:

8. Went around playing the game, everything went fine, except I crashed a lot (which is unusual).
9. I went back to the closet to change. Closet had been burglarised, right down to the interface. Had to Alt-4 out. About that time is when my computer turned off suddenly for no apparent reason, three times within a few hours (also very unusual, never did that before, ever; it was bought last November).

Kashink <HR></BLOCKQUOTE>

Are you sure that you do not have hardware problems besides the corrupted save files? My computer has interruptions in the graphics card power line (3.3 V) causing crashes and switchoffs similar to yours. They only appear when the graphics card is stressed hard enough, as by playing Uru.

Puti

bablhous
02-04-2004, 01:21 PM
OK. Here's my sad tale of woe...again.

I finished Prime. When we were notified that we could have up to 4 avatars per shard, I created a secondary character on Atrus. This character was built without importing the offline process and had just gone into the rift.

I read a thread noting that the Zandi shirt was available. I have an avatar on each shard (and, as I've said, 2 on Atrus.)

Each avatar went and collected Zandi's shirt. No problem to date with either Achenar or Katran. Atrus was the last one. The primary avatar was used to collect the shirt. Once I got a good look at it, I couldn't get into the wardrobe at Relto fast enough.

When I enter the wardrobe, my experience is the same as detailed here many times - no options available, no controls available. &lt;Alt&gt;&lt;F4&gt; to get out doesn't release the avatar. The more drastic &lt;Ctrl&gt;&lt;Alt&gt;&lt;Del&gt; is required.

The avatar is out of the closet when I go back to the game - still wearing that crappy shirt.

I have deleted the secondary av but it has had no apparent effect. I've been lying low and only using the other shards to play, hoping that some fix will occur. I, too, can dream...

Almlys
02-05-2004, 02:47 AM
Well, i think that this thread is now unnecesary...

When the Live service get totally stopped, the best thing that you can do is to uninstall and delete all files, and do a new isntallation from scratch, to get a Prime game working without bugs.

~Almlys